San Leandro Chrysler Dodge Jeep Ram - Service Center

Great communication, service was fast and efficient. There was a xxxx up with my rental but they made it work. There was a xxxx up with my rental but they made it work. More

They always treat me with respect, the work is always done fast and efficiently thanks done fast and efficiently thanks More

I am really happy with Alexander’s service. He made sure to go above and beyond for my service. He made sure to check things in addition to what I went into service and he made sure to check th He made sure to go above and beyond for my service. He made sure to check things in addition to what I went into service and he made sure to check that it would be covered so that he could save me some money. He did an astounding job and is very deserving of a raise. More

This dealership has had my vehicle since Jan 2nd and this has caused me a great hardship. My vehicle is not just for personal use but also for my business. I have had to pay out of pocket over 3000 for renta has caused me a great hardship. My vehicle is not just for personal use but also for my business. I have had to pay out of pocket over 3000 for rental cars and only being offered to be reimbursed for 10 days. This shows that this dealership does not appreciate or care about their customers. After being there for over a month I was told the vehicle was fixed and ready for pick up. Not even 30 minutes went by before the engine light came on and start to show signs that the vehicle was never fixed. When I contacted the dealership, instead of apologizing for the inconvenience I was told if I continued to drive it they would not responsible for what happens to the vehicle. Well the only way to get it back was to drive it back. Once backnin their possession I was told they installed a faulty transmission. I have been passed around from one 800 number to the next and no one seems to know how or even show interest in helping me. More

had an absolutely amazing experience. the best dealership I've ever worked with. They are all very professional. the best dealership I've ever worked with. They are all very professional. More

I took my car on Monday for an oil change and to check out a noise. The noise was not checked out until essentially the end of the day on Wednesday. It was not determined until Thursday that a part had out a noise. The noise was not checked out until essentially the end of the day on Wednesday. It was not determined until Thursday that a part had to be ordered to and was going to take several more days to fix. More

The most horrible experience! ! You need a better service manager then maybe employees will be more respectful of patrons. ! You need a better service manager then maybe employees will be more respectful of patrons. More

Ander was awesome! He listened to my concerns and explained what it might and how the technician would check my car. Ander thoroughly went over what the issue was and He listened to my concerns and explained what it might and how the technician would check my car. Ander thoroughly went over what the issue was and the remedy used to take care of it. Thank God it was a quick fix and I was back on the road in no time!! More

Very helpful answered all of my questions gave me informative information got me in and out in a timely manner informative information got me in and out in a timely manner More

Jason was very helpful in the service department, It's always nice to have workers like that in your team. always nice to have workers like that in your team. More