San Leandro Chrysler Dodge Jeep Ram - Service Center

Bobby did a great job of keeping me updated and getting the van serviced. He was friendly and efficient. He also ordered my required parts and told me he would keep me informed when they were in (recall). the van serviced. He was friendly and efficient. He also ordered my required parts and told me he would keep me informed when they were in (recall). More

Clean, well maintained and the Service Department were professional to deal with. Keep it up the good service. My car was done as promised on specific date. . professional to deal with. Keep it up the good service. My car was done as promised on specific date. . More

Does not understand term ‘managing expectations.’ Word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word More

Great work! Very friendly! Came in to replace the recalled airbag. Got to drive my car home that same day. Very happy with how everything was done. recalled airbag. Got to drive my car home that same day. Very happy with how everything was done. More

Ander took care of me. I was satisfied with the quality of work. I would have liked the service time to be a little shorter and I also would have appreciated more communication during the process, but over of work. I would have liked the service time to be a little shorter and I also would have appreciated more communication during the process, but over all the experience was still good! More

The customer service I received from Christofer Cervantes was extremely bad. He asked me to take my vehicle elsewhere, since he did not have time to check if my warranty covered the inspection. was extremely bad. He asked me to take my vehicle elsewhere, since he did not have time to check if my warranty covered the inspection. More

Bobby was amazing! I am traveling from Colorado and I lost my key fob. Bobby not only was the only dealership in the bay area that had any, but worked with my insurance to get me a new fob, got it progr lost my key fob. Bobby not only was the only dealership in the bay area that had any, but worked with my insurance to get me a new fob, got it programmed and a new key cut in about 30 minutes! Thanks Bobby and your team for making what could have been a disaster for me so easily fixed! More

Dropped my car and never received call after 2 days. i had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. had to call to check status. promised to call back in 10min not happend. issue fixed but communcation problem. More

I dropped my 2019 jeep Rubicon for a check engine light and traction and was told it would be two weeks before they could look into the problem. I'm very upset with the fact me paying 50.000 plus for this and traction and was told it would be two weeks before they could look into the problem. I'm very upset with the fact me paying 50.000 plus for this vehicle and not be offered a loan a car is ridiculous the good news it didn't take two weeks to look into the problem they returned my vehicle stating the issues had been taken care of unfortunately I had to return the vehicle for the same traction issues More

samuel was really nice and helpful. he had great customer service. my car was in and out with no problems. also recommended what my car needed next. service. my car was in and out with no problems. also recommended what my car needed next. More