San Leandro Chrysler Dodge Jeep Ram - Service Center

Very professional and welcoming sale team and manager They have the best prices and took good care of me !!! Good experience for my first time They have the best prices and took good care of me !!! Good experience for my first time More

Absolutely great service. They keep you informed about the services and recommendations. Nice staff and pleasant customer service. I would recommend this service department as A+ Customer service. the services and recommendations. Nice staff and pleasant customer service. I would recommend this service department as A+ Customer service. More

The service was great considering I only had a wheelcap replaced. My disapointment in service is I was told when I purchased the cap it woild be in the store in two days and I would receive a call which ne replaced. My disapointment in service is I was told when I purchased the cap it woild be in the store in two days and I would receive a call which never happened. I called a week and a half later to find out it had arrrived. Secondly I was told the shop would put it on. I was asked to come back early the next day because I didn't have an appointment which I did at atoynd 0730 am I had to wait 3 hrs to get thid done. Totally disappointed about that. I have always received great service byt I think tjis particular situation could have been handled better. More

They do a good job. I am upset that their employee sold me a two for one oil change last year for $100. They would not honor it this year. They discounted the second so I paid the same as two full price oi me a two for one oil change last year for $100. They would not honor it this year. They discounted the second so I paid the same as two full price oil changes. I did not lose money but did not get the deal I paid for. More

Oil change service The whole experience given the covid 19 concerns was overall a good one ..The service time was 3 hours Recommendations for future maintenance by Robe The whole experience given the covid 19 concerns was overall a good one ..The service time was 3 hours Recommendations for future maintenance by Robert Victorino are much appreciated. The mechanic (did not get his hame)who took care of the service did it in a timely and efficient manner More

oil change Reason for only 4 stars was It did take a long time. I was there over 4 hours. Not sure why. Everyone was nice and courteous. Reason for only 4 stars was It did take a long time. I was there over 4 hours. Not sure why. Everyone was nice and courteous. More

Software update My service manager was very helpful and pleasant. He gave me several updates on my cars progress . Unfortunately, my check engine light came on while My service manager was very helpful and pleasant. He gave me several updates on my cars progress . Unfortunately, my check engine light came on while driving home. I'm sure it is a result of the software update, but I hate to have to schedule a return appointment More

Took over 5 hours for an oil change & didn't rotate my tires Absolutely a joke it took 5 hours for an oil change. Then they cut corners by not rotating my tires or checking the tire pressure like it claims on my Absolutely a joke it took 5 hours for an oil change. Then they cut corners by not rotating my tires or checking the tire pressure like it claims on my paperwork. End of the day on a Friday, yeah not going to take care of the tires. Then they cut the windshield wiper fluid line when the technician must have closed the hood on it. What a joke! I'd go back and complain but they take no responsibility here. I'm kinda glad they had their showroom broke in to and all those high end cars stolen. Karma for an owner and service department that doesn't care. I'll probably go to another dealer or some place else to get service next time. More

Bobby took great care of me and my wife's vehicles. He was professional and courteous. Kept us informed. A plus for Bobby. Good wk. was professional and courteous. Kept us informed. A plus for Bobby. Good wk. More

Oil Change Service provided Quick service and friendly technician's which provided me with the proper paper work for next oil maintenance! I did not have to wait long! Quick service and friendly technician's which provided me with the proper paper work for next oil maintenance! I did not have to wait long! More