San Leandro Chrysler Dodge Jeep Ram - Service Center

I have brought my 2018 Dodge Durango to San Leandro to have a loud rattle fixed. And, each time I brought it in I was always told that they can't hear or duplicate the problem. The last time i rode with t have a loud rattle fixed. And, each time I brought it in I was always told that they can't hear or duplicate the problem. The last time i rode with the guy, the rattle was there but he claimed he couldn't hear it! Clearly if i was a man this game would not be played! This place doesn't respect or want to help women! Each time i took me car in i had to pay for a rental car! I'm really disappointed in dodge, i should have never bought a car from them! More

Was professional and fast I just wish that you guys do car wash every time we get service I think will attract more customer and smile’s car wash every time we get service I think will attract more customer and smile’s More

I really appreciate the professionalism Great costumer service , like to bring my vehicle here ! they fix my recal ,they call me to pick up my vehicle same day I really appreciate the pro Great costumer service , like to bring my vehicle here ! they fix my recal ,they call me to pick up my vehicle same day I really appreciate the professionalism More

Bobby and Leslie went above and beyond to make sure I was taken care of. Great customer service, fantastic team would come again for next service. taken care of. Great customer service, fantastic team would come again for next service. More

Awesome! Fast, courteous service and a comfy place to wait while it's being taken care of, with coffee to boot! I'll be coming back. Fast, courteous service and a comfy place to wait while it's being taken care of, with coffee to boot! I'll be coming back. More

Perfect , very professional and helpful on a Saturday. I really appreciate the professionalism. UNLIKE STONERIDGE which is not very helpful. I live in Livermo , very professional and helpful on a Saturday. I really appreciate the professionalism. UNLIKE STONERIDGE which is not very helpful. I live in Livermore and drive to your store. I also bought my Hellcat Redeye from you guys and I love it. More

They make me sign two contracts the first one with 1.5 on interest the second one 5.79 the thing is they lied to me they told me everything is gonna be the same and it wasn’t i believed them but when I check interest the second one 5.79 the thing is they lied to me they told me everything is gonna be the same and it wasn’t i believed them but when I check my contract I almost die so those guys are dangerous More

Great Communication! And Quick service! Very clean & cautious of social distancing but not impersonal. Thank you Robert & San Leandro Chrysler, Jeep & Dodge. For keeping my family safe! cautious of social distancing but not impersonal. Thank you Robert & San Leandro Chrysler, Jeep & Dodge. For keeping my family safe! More

COVID-19 defiance Completely ignored 6' physical distancing AND wearing a mask. Every rep had a mask but almost NONE of them wore it. There is no excuse for not keepi Completely ignored 6' physical distancing AND wearing a mask. Every rep had a mask but almost NONE of them wore it. There is no excuse for not keeping a 6' distance and wearing a mask when talking with a customer. Also, if it is possible to suspend the need for signatures during this pandemic that would be a good idea. More

No one called me 12 weeks ago i came in for recall notices to be taken care of and check engine light coming on and it was fuel sensor. They told me some one would cal 12 weeks ago i came in for recall notices to be taken care of and check engine light coming on and it was fuel sensor. They told me some one would call me when it came in after several attempts to contact them after 2 weeks I went back in. I was told that person was no longer with the company and he would call me once the fuel sensor came in. Eight weeks later I called in an they transfer me to parts and found out part was in for 6 weeks. they transfer me back to service were it was nothing for 30 mins. I hung up and called back in were they scheduled me appointment a week later to have it installed. More