San Leandro Chrysler Dodge Jeep Ram - Service Center

Rick was great help. Helped with what was required and got it fone quick. Also advised what might be required in the near future. He also has the right knowledge unless like other advisors. got it fone quick. Also advised what might be required in the near future. He also has the right knowledge unless like other advisors. More

No one called me 12 weeks ago i came in for recall notices to be taken care of and check engine light coming on and it was fuel sensor. They told me some one would cal 12 weeks ago i came in for recall notices to be taken care of and check engine light coming on and it was fuel sensor. They told me some one would call me when it came in after several attempts to contact them after 2 weeks I went back in. I was told that person was no longer with the company and he would call me once the fuel sensor came in. Eight weeks later I called in an they transfer me to parts and found out part was in for 6 weeks. they transfer me back to service were it was nothing for 30 mins. I hung up and called back in were they scheduled me appointment a week later to have it installed. More

oil change the service representative was helpfully and fast,safe with mask looking very clean the working place, And I saw someone cleaning the counter area ma the service representative was helpfully and fast,safe with mask looking very clean the working place, And I saw someone cleaning the counter area making safe for all. More

Very poor service i took my car in for a oil change it took them 7 hours to do this on top of all that i couldn't get a ride home. when they call to tell me my car was i took my car in for a oil change it took them 7 hours to do this on top of all that i couldn't get a ride home. when they call to tell me my car was ready i had to call somebody to come and take me back to pick up car i had to wait another 20 min because he couldn't pull the bill up for me to pay after all of that i pay bill $ 519.00 took my car got on freeway check oil gauge on dashboard it still had an oil life level of 16% which is were it was before i took car in for service had to take car in again for them to check to see if work was even done and to reset oil gauge this is a waste of my time Thank you More

I brought my truck in for window recall and was helped by Rick Green Blat service was great.10 out of 10. He had us out of there in no time at all. Lp of Rick Green Blat service was great.10 out of 10. He had us out of there in no time at all. Lp of More

This was the worst service ever in my life and Stressed out my Dodge van still doesn’t running any better you Crack my front Windshield and also I have a light coming on when I drive my van Never again wil out my Dodge van still doesn’t running any better you Crack my front Windshield and also I have a light coming on when I drive my van Never again will I Return and Never will my family are Friends The Service not good at all. More

Excelente servicio la persona que me atendió con excelente actitud. Nadamas sugerir que el tiempo. Para un cambio de aseite si es muy largo esperemos sea más corto menos de la hora gracias excelente actitud. Nadamas sugerir que el tiempo. Para un cambio de aseite si es muy largo esperemos sea más corto menos de la hora gracias More

1st time here! Will be back! Although I was there for service, you sellers were persistent and on their jobs! i engaged with 3 sellers during my wait for service to be completed Although I was there for service, you sellers were persistent and on their jobs! i engaged with 3 sellers during my wait for service to be completed. lol . Each individual i came into contact with was polite and respectful. I just moved to bay area, I had gone to Berkeley location and they were rude, so i'm happy I found san leandro. More

The service and staff was excellent highly recommended.. thank you for your demonstrative service. I actually purchased the vehicle there.. From sales to service they were magnificent! 😀 thank you for your demonstrative service. I actually purchased the vehicle there.. From sales to service they were magnificent! 😀 More

Worst service experience, no communication Learned that this dealer used a service that cold calls people to come in for service. We were contacted that we needed some recalls done to our Ram t Learned that this dealer used a service that cold calls people to come in for service. We were contacted that we needed some recalls done to our Ram truck and made an appointment for the next morning at 10am. We drop off vehicle and call back late in the afternoon to see what the status was. First red flag was that the number I called yesterday is no "now longer in service". No big deal, let me look up the service department online and call that way. The person who picked up scoffed at the notion that it would be done, they have not started. Then began to blame me for bringing it in the middle of the morning when they were fully booked already. I stopped the man and told him that you guys called me and made the appointment as the phone person claimed the schedule was wide open and this service only takes two hours. Then he goes on to proclaim that this service takes several days to complete that they would never promise completion time over the phone. I asked why this was not communicated at the beginning so that I could get a replacement vehicle. I was sitting at the shop waiting for my service to be complete that same day. Needless to say, I asked that I be picked up right away to retrieve my vehicle. Never will be returning for service or purchasing vehicles. More