San Leandro Chrysler Dodge Jeep Ram - Service Center

Excellent customer service! He was nice and quick. He answered questions I had and also advice on campaign for my car. Will be returning because of him answered questions I had and also advice on campaign for my car. Will be returning because of him More

Two and a half hours for a oil change, went first thing in the morning. My car was forgotten about until I went inside and asked about the status. in the morning. My car was forgotten about until I went inside and asked about the status. More

Except for the length of time to finish the repair as i understand due to ongoing abnormal situation, I was very satisfied especially after repair service thank you understand due to ongoing abnormal situation, I was very satisfied especially after repair service thank you More

Very professional support member. All my questions were answered and if he didn’t know the answer, he was honest enough to research the request and provide the most accurate information. I appreciate his a answered and if he didn’t know the answer, he was honest enough to research the request and provide the most accurate information. I appreciate his attention to details. More

Bobby Victorino was so helpful and efficient. He knows his stuff and very polite. The guy who attended my vehicle was great as well. He explained what was the problem and fixed it it in no time. So I ha his stuff and very polite. The guy who attended my vehicle was great as well. He explained what was the problem and fixed it it in no time. So I have a great experience with the service department! More

Rick was personable professional and explained my service as well as what future services I will need. The service was fast and efficient a very good experience. as well as what future services I will need. The service was fast and efficient a very good experience. More

So i take my car still under warranty something broke ok i make appointment tha take me 2 months so when i take it Bob was there he was rude so he make his own history to what happens with my car ok i make appointment tha take me 2 months so when i take it Bob was there he was rude so he make his own history to what happens with my car i told him thas not what it happen he told me straight up IDONT CARE so they call Chrysler warranty and lie about my problem so they denied my case ok i pick up to take to different dealer guess what they dent my car and i I told them but of course they denied and now they were accusing me that dent was aredy there' and now im just saying because they didn't want to fix my car''but they forgot to put in the notes YEA RITE 100% tha dent wasn't there before i dropped in the dealer any ways i take to other dealership and they were happy to fix my car under warranty my car only has 26k miles so i dont recommend this for service or anything else More

This dealership was horrible at communicating and took 5 weeks to do a simple job. Totally fine as long as I'm kept in the loop, but they called me twice in 5 weeks, even though I called at least a dozen t weeks to do a simple job. Totally fine as long as I'm kept in the loop, but they called me twice in 5 weeks, even though I called at least a dozen times More

Service is fast but i just noticed the next day a they spill oil on the top engine cover a mean its ok accidents happen but i least they should clean it i don't want my dirty engine on the future spill oil on the top engine cover a mean its ok accidents happen but i least they should clean it i don't want my dirty engine on the future More

Express Service I brought my RAM in for an oil change and was immediately offered to wait for the service to be done. I had to go back to work and said I would be ba I brought my RAM in for an oil change and was immediately offered to wait for the service to be done. I had to go back to work and said I would be back later. The service department closed at five o'clock and when I told Robert that I didn't get off work until five he said not to worry and that he would wait for me. Excellent customer service, thank you! More