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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
817 Reviews

817 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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March 16, 2020

60,000 mile maintenance I scheduled maintenance on Monday, was told if I could leave vehicle the following Thursday, the work would be done. I dropped vehicle off at 6:30. More

by BVISSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Victorino
March 16, 2020

Good Service Although it took a while to get my car back and no update to let me know that my car was ready for pickup not until I called, I'm satisfied specially More

by tb2lgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Greenblat
March 16, 2020

Very bad service and communication I had an appointment to service my vehicle but they didn't start working on it until the following next day and was finished almost at closing time. N More

by louisapadilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Brown
March 13, 2020

They don’t answer the phone and took too long 3 days to return car for a recall which should be fast in one day. More

by ariel_rvs
Recommend Dealer
No
Employees Worked With
Jose Perez, Rick Greenblat, Elijah Ellison-Bolton, Robert Victorino
March 12, 2020

The service manager has what appears to be little to no management ability. When I arrived to pick up my car after the first service appointment, he couldn’t find the keys; my salesman had to find them. D More

by mzkeathl
Recommend Dealer
No
Employees Worked With
Robert Victorino
March 07, 2020

Excellent service from Rick. Nice to be greeted by a friendly person who is genuinely interested in giving you what is needed but also economically conscious. More

by BSABONNIE
Recommend Dealer
Yes
Employees Worked With
Wesley, Rick Greenblat
March 04, 2020

Like I told Rick I been coming to this place for about 5 yeras for my car maintenance everytime it takes minimum 3 hours JUST for a oil change and not only that the costumer service here it's at low level, More

by ianalanmejia
Recommend Dealer
No
Employees Worked With
Rick Greenblat
March 02, 2020

Always friendly appreciate the express lane to get my oil change done in a timely manner on a saturday and the staff is always friendly and willing to help! More

by ROBINSONMAKAYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kale Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Poor customer service once you make a purchase. I only get treated with priority when I come in to shop for a vehicle, not when I come to get vehicle serviced. Manager doesn’t even value your time, I was More

by DEVANTEMARSH
Recommend Dealer
No
Employees Worked With
Rick Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nunes
February 28, 2020

Had to keep vehicle for a second day due to not having all the parts needed for a recall. They knew what parts were needed before we dropped off the car. Good Customer Service Though. More

by rich.guerra
Recommend Dealer
Yes
Employees Worked With
Robert Victorino
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