San Leandro Chrysler Dodge Jeep Ram - Service Center

Always friendly appreciate the express lane to get my oil change done in a timely manner on a saturday and the staff is always friendly and willing to help! appreciate the express lane to get my oil change done in a timely manner on a saturday and the staff is always friendly and willing to help! More

This was the third time our vehicle had gone for service for an oil change and tire rotation it was brought to our attention by our tire friend that our tires had never been rotated had to come in and discu for an oil change and tire rotation it was brought to our attention by our tire friend that our tires had never been rotated had to come in and discuss with manager and get it corrected very big disappointment More

Had to keep vehicle for a second day due to not having all the parts needed for a recall. They knew what parts were needed before we dropped off the car. Good Customer Service Though. all the parts needed for a recall. They knew what parts were needed before we dropped off the car. Good Customer Service Though. More

Not a pleasant experience. I was charged for service that was under recall.. I was not given updates, nor would my calls get answered. I currently have a case open with corporate. was under recall.. I was not given updates, nor would my calls get answered. I currently have a case open with corporate. More

Amazing service each time I go in for service. Staff is friendly and reliable and know their stuff! My questions are always answered without hesitation. friendly and reliable and know their stuff! My questions are always answered without hesitation. More

Fast work but mechanic left finger prints on vehicle and oil marks and oil spill on hood/bumper. Also had to reset oil percentage myself . Not impressed oil marks and oil spill on hood/bumper. Also had to reset oil percentage myself . Not impressed More

We got an engine warning light. Vehicle needed a computer update. It would have been nice to know that it wasn’t an actual problem. computer update. It would have been nice to know that it wasn’t an actual problem. More

Rick has tremendous customer service skills, he made me feel comfortable and explained everything to me really well. Thanks Rick for all your help. Cheers. feel comfortable and explained everything to me really well. Thanks Rick for all your help. Cheers. More

Took them 2 months to fix my truck correctly and they tried to give me back my truck saying all work was done when it wasn’t done had to argue with them too much and I’m not the only one also same thing tried to give me back my truck saying all work was done when it wasn’t done had to argue with them too much and I’m not the only one also same thing happen when my mother and brother took their vehicles never again best try you’re luck at mom and pop shop More

The dealership was clean, comfortable, large waiting area. All be staff were professional,prompt and kind. Rick and Brian have great customer service skills, and took care of me and my car. area. All be staff were professional,prompt and kind. Rick and Brian have great customer service skills, and took care of me and my car. More