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San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
829 Reviews

829 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

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September 06, 2019

Customer service/tire repair About a month ago I bought 2 tires due to flats the right rear is the one that I have an issue with. I have already paid to have that tire put on & la More

by Mskjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genaro Vargas
September 03, 2019

Four trips to dealer to find there was no problem. I took my car for an oil change. The tech who did the oil change discoverers oil on the transmission housing suggesting some type of leak. I was tol More

by fitzgerald1758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez, Rafael Sanders, Rick Greenblat
September 03, 2019

great service .I would like to get more but too expensive!!!! ie. $500 to change transmission fluid.how do you justify that price. I also need tune up More

by PHARAOHINTERNATIONAL
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
September 02, 2019

Incompetent Had great service from Rick on Saturday but that is an aberration. I usually get extremely poor customer service. Do not use the service department.. More

by Missionary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Greenblat
August 31, 2019

Continued Service on Vehicle I feel I should not have to come back-and-forth all the time. Just checked the whole vehicle. Rick took care of my process. Still feel there something More

by THEMOBLEYFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez, Rick Greenblat
August 31, 2019

Disappointed First off, someone at San Leandro Chrysler Dodge Jeep should look up what the word Express is! When I checked in my vehicle, that alone took 45 minut More

by rnkiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
August 30, 2019

Conveniently and easy oil service Express lane worked well in the afternoon. Less wait time. Service guys were good. Mechanic was good and did the oil serviced inspection and tire ro More

by raj.paripatyadar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gibbons, Alex Gonzalez
August 29, 2019

Poor customer service Took my car in for a 10:00 Monday morning appointment. Was given an estimated 2-4 hour window of when the car would be ready or I would be contacted w More

by VERNONLOMAX818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Gibbons
August 28, 2019

Not a friendly environment at all. I would like to say that this dealership is not customer friendly at all. The amount of service charged for them to look at your air conditioner to b More

by kcannon615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Genaro Vargas
August 28, 2019

Nice people to work with. Great service. Thank you! I had an issue with my wipers on my Jeep. They got me an early appointment, Did a quick repair while I waited and they were as nice and friendly as c More

by mc527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember my service guy's name but he was great to deal with
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