Back

San Leandro Chrysler Dodge Jeep Ram - Service Center

San Leandro, CA

4.2
827 Reviews

827 Reviews of San Leandro Chrysler Dodge Jeep Ram - Service Center

Sort by
August 26, 2019

Estimated time is just that........................ went in for breaks and tires. quoted about 2 hours. 6.5 hours later. no follow-up. no nothing. They are better than this. So disappointed. $2300 in th More

by HERYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember the guy who checked me in and out. Fair to poor experience., Michelle Gomez
August 24, 2019

Horrible Service Took my car in for a recall the replaced my fuel pump. Then a week later my check engine light went on and they said it was my Evap pump now. Plus I t More

by GKIDSMOM_05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elijah Ellison-Bolton, Genaro Vargas
August 24, 2019

Disappointing from one problem to multiple, scared to death when i drove the car ended dropping off the car around 1 am on my way home from work More

by salve.2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Villanueva
August 23, 2019

Horrible service department they said everything was fine on my car but it wasnt They said they rotated my tires but they didnt they had my car for one month and they said i More

by GERCY2215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Villanueva, Bobby Brown, Sami Bassilios, Alex Gonzalez
August 23, 2019

Efficient, Fast & Friendly Easy drop off in the evening after close hours. Fast pick up the next day in the evening after I got off work. Excellent Service!!! More

by ronron1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Brown, Michelle Gomez
August 23, 2019

Horrible service Took my car in due to check engine light. Spent a week trying to get ahold them for an updated. I called multiple times. I was put on hold multiple ti More

by GP365
Recommend Dealer
No
Employees Worked With
Jose Perez, Elijah Ellison-Bolton
August 22, 2019

Oil change and tire rotation We went in for an oil change and a tire rotation on 08/20. Waited about 2 hours only for our tires to not be rotated when they said they were and we w More

by PLASCENCIA.FERNANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employee
August 22, 2019

Service Very poor customer service.. they always say i dont know what kind of service is that.. and they always insist to charge you for diag..even its under More

by JEFFREYALMALEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elijah Ellison-Bolton, Genaro Vargas
August 22, 2019

Efficient & Friendly Very timely, efficient and good communication when the work was done. It turned out I needed more work than anticipated and they were able to complete More

by PAPAGEORGEMFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't remember names but all very friendly
August 22, 2019

Very unprofessional and unorganized I have given this place 3 chances to get it together and they failed each time. I will never take my vehicle to this location again. The first time I More

by missjackson247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley Weigand, Jeffrey Gibbons, Elijah Ellison-Bolton, Genaro Vargas