San Tan Ford
Gilbert, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I bought my 2008 Mustang GT from Santan ford and anytime I have gone there for service, I have been treated like royalty. I will never look to buy a car from any other dealer. I am more than satified with t I have gone there for service, I have been treated like royalty. I will never look to buy a car from any other dealer. I am more than satified with this Dealership. Thank You Eric Thompson and the to the mechanics that worked on my vehicle. Raymond Bulka More
We just bought a new Ford fusion hybid last week. Couldn't be happer! San Tan Ford is a fun place to spend the afternoon. Shout-outs to the team: Mike Dunlevy our sales manager. Super nice guy and di Couldn't be happer! San Tan Ford is a fun place to spend the afternoon. Shout-outs to the team: Mike Dunlevy our sales manager. Super nice guy and didn't have a heart attack with my test drive. Jimmy in credit. Worked oh so hard to figure out trade in and get us a good payment plan and didn't cry when he saw our credit scores. Our finance guy Johan who has 8 kids who should get a job reading to kids as much stuff he has to read and go over with you. And Ryan the inservice guy. Knows phones and cars inside and out. And a special shout out to customer relations Anne Pierce. We had just a minor little issue and she helped us right out. Super customer service, super experience at San Tan Ford! More
An absolute fine experience from start to finish. I will continue to go to this company for after-sale service and will recommend Avelino and Jordan to all my friends and family. continue to go to this company for after-sale service and will recommend Avelino and Jordan to all my friends and family. More
This dealership and this particular sales person were outstanding. I am 66 years old and have purchased many vehicles over the years. This was the most pleasant and quickest buying process I have ever outstanding. I am 66 years old and have purchased many vehicles over the years. This was the most pleasant and quickest buying process I have ever had. He and everyone at San Tan Ford were pleasant, friendly, courteous and professional at all times. I will definitely return there when I am in the market for a new Ford and will use their service department as I am sure they are equally good. I would like to add that from the moment I got there, they knew they would not make much commission from me as I had a special discount plan from Ford. I have been to other Ford dealerships where they didn't want much to do with me because of it. More
Absolute WORST buying experience of my life. I will never purchase another vehicle at San Tan Ford ever again. I should have listened to all the bad reviews on various rating sites. Extremely poor customer s purchase another vehicle at San Tan Ford ever again. I should have listened to all the bad reviews on various rating sites. Extremely poor customer service. I had my own financing in place with Chase Financial & their sales rep, Scott, flat out LIED & said that we could get financed at San Tan through Chase, which we later learned was not the truth. This was after we received a payment agreement from US Bank. Their finance director, Josh, also lied when we asked again if the loan would be through Chase, and he said if that's what was worked out then that's who would have the loan. I am EXTREMELY disappointed to say the least and now have to do twice the work to get this loan back with Chase. More
This was my daughters first experience purchasing a car. This was my daughters first experience purchasing a car. We had the pleasure of working with Andreas. Not only did he greet us with a smile - he This was my daughters first experience purchasing a car. We had the pleasure of working with Andreas. Not only did he greet us with a smile - he was very helpful in making sure we got exactly what she was looking for at the price she could afford. From the minute we walked through the doors, everything was handled very professionally. Andreas explained each and every step in detail - so she knew exactly what to expect. She never once felt intimidated or pressured. Thank you to Bob Johnston, who referred us to San Tan Ford. He is always willing to go above and beyond in making sure we felt at ease and were well taken care of. Thanks for answering all of her questions, pointing her in the right direction and for making her feel like part of the San Tan Ford family. We have nothing but positive things to say about each level of the buying process. From Bob to Andreas and everyone that helped make this purchase a pleasant one....thank you!! Her entire experience was excellent and we have one happy girl!!! We will definitely be buying from San Tan Ford when we make our next purchase! More
Had a great experience with the overall purchase of my truck. Kieran was my salesman and was friendly and knowledgeable on the product. I was never pressured into anything. I would highly recommend shoppi truck. Kieran was my salesman and was friendly and knowledgeable on the product. I was never pressured into anything. I would highly recommend shopping at this ford dealer. More
We have been to this dealership twice and both times the vultures barely let you out of the car before attacking. Then they like to get your keys and hide them from you when negotiating. Worst dealersh vultures barely let you out of the car before attacking. Then they like to get your keys and hide them from you when negotiating. Worst dealership I've been to. I would never buy a car from them. Also we asked to have them email us some information and the sales manager said they'd do it first thing in the morning. That was a week ago and nothing. Not like we'd buy from them but you'd think they'd care about keeping their word. Horrible sales practices. More
I purchased an new vehicle from San Tan Ford. I won't make that mistake again. My salesman was nice, but didn't know anything about the vehicle or the rebate plans available. I purchased my vehic won't make that mistake again. My salesman was nice, but didn't know anything about the vehicle or the rebate plans available. I purchased my vehicle on the "A-Plan", Ford's employee price. That was great, except that they kept adding things to the price, couldn't keep their numbers straight, and told me my trade-in was only worth $250. After we have purchased the car, the finance guy is the one that tells us that the turbo booster isn't covered by the bumper-to-bumper warranty. and then he can't keep straight what's covered in the included warranty versus the one he's trying to sell us. It was a horrible experience. But the worst part... In a later discussion, when I'm trying to get my vehicle fixed of defaults, the Customer Service Manager actually asked me to give her my Customer Satisfaction Survey from Ford Corporate so that she could complete it for me. She did not want me to mark that i wasn't fully satisfied so she wanted me to give it to her to complete. Do these people have any ethics what so ever??? More
If you go to this dealer ship Micheal Wally is the best salesman to do buisness with! Overall great experience. Also for financing I would reccomend Phillip Cash! salesman to do buisness with! Overall great experience. Also for financing I would reccomend Phillip Cash! More


                                    
                    

