Sanderson Ford
Glendale, AZ
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Great dealer and awesome people Tim rhodes is amazing sales guy helped to find the truck I needed and was so fun and easy. I would tell everyone to call them if you need a car or truck sales guy helped to find the truck I needed and was so fun and easy. I would tell everyone to call them if you need a car or truck More
Purchased a F150 from Sanderson Ford, through Sales Rep Mike Holyoke. Excellent service, got treated exceptionally well. Mike was easy to work with & was very helpful in locating the right truck for me! Mike Holyoke. Excellent service, got treated exceptionally well. Mike was easy to work with & was very helpful in locating the right truck for me! More
Great service.Very helpful No pushy sales pitch Hector Great service. Very helpful No pushy sales pitch Hector was patient with me when told him I needed to think about it. After going over his offer, Great service. Very helpful No pushy sales pitch Hector was patient with me when told him I needed to think about it. After going over his offer, I found it was the best deal for me. More
Ryan was an excellent teacher in the art of salesmanship and all should take lessons from him in this art. He was not pushy and he was respectful and very accommodating to me and my wife. I would recommend and all should take lessons from him in this art. He was not pushy and he was respectful and very accommodating to me and my wife. I would recommend that all who go to the car dealership speak with this man thank you, you're a dream maker! More
Erick & Tony could not have been more helpful! Such an easy experience, no stress, no pressure! Erick instantly put us at ease and helped us in our selection. A very streamlined process. We will be back! easy experience, no stress, no pressure! Erick instantly put us at ease and helped us in our selection. A very streamlined process. We will be back! More
Sanderson Ford's level of service (vehicle service AND customer service) has dropped dramatically. They tell you that your vehicle needs certain things, you give them the OK to do them, and they don't do customer service) has dropped dramatically. They tell you that your vehicle needs certain things, you give them the OK to do them, and they don't do them. And they fabricate a story about what is wrong with your vehicle ... it's like they don't really know or don't think you would understand, so they just make something up. All the while, you're paying them. Oh, and don't get the "extended warranty" or any warranty upgrade when you buy a vehicle from them because they'll later tell you that "it doesn't cover that" (whatever "that" is). Let the buyer beware!! More
Brought in 2015 F-150, left w/empty coolant tank Love Ford SO much. Just not Sanderson Ford. Took truck in for Transmission fluid flush, check up, oil change, tire rotation, etc.as they had a spe Love Ford SO much. Just not Sanderson Ford. Took truck in for Transmission fluid flush, check up, oil change, tire rotation, etc.as they had a special going on. Had nice treatment at Dealership. Took truck home. Two months later AC starts to go out. Weird. Not normal. Went camping to a higher elevation and engine light says Maximum Temperature and we had to pull over and again AC went out. Turns out the water reservoir to cool the engine was empty. Apparently one of their Techs overlooked this fluid on my service visit and who knows how long it had been almost empty. Thank God it wasn't worse. Contacted Dealership, went in and was told Yea. We forgot to fill it. I left feeling bad and not cared about. 45k truck and just glad the engine didn't blow. More
This was our first purchase with Sanderson Ford, and we definitely had a pleasant experience. We met with Mark Witthar and Daniel Higgins and, later, with Andrew, and all were exceptionally friendly, know definitely had a pleasant experience. We met with Mark Witthar and Daniel Higgins and, later, with Andrew, and all were exceptionally friendly, knowledgeable and efficient while making us feel relaxed. We would recommend Sanderson Ford to any of our friends and neighbors. More
My husband and I had a very cordial, friendly and professional experience with all if your staff that we cane in contact with! Our salesman Daniel was attentive, sensitive to our needs and very profe professional experience with all if your staff that we cane in contact with! Our salesman Daniel was attentive, sensitive to our needs and very professional in every move he made!! Daniel made sure everything we did on both our vehicles we bought in 2 weeks was clear and he took on both transactions as tho we were his own family... Thank You Daniel and if we need another vehicle we will be back!! More
Great Customer Service I did some research online before making an appointment to have warranty issues on my truck repaired. Sanderson had very good reviews so I made an app I did some research online before making an appointment to have warranty issues on my truck repaired. Sanderson had very good reviews so I made an appointment there. I am not prone to giving reviews but I am happy to in this case. In an age of nonexisting customer service Sanderson takes it to a new level. The lady that took the appointment was very pleasant and called me the day before to remind me and confirm it. The service manager was thorough and ask if I needed a ride when we were done. The work was done in a reasonable amount of time and the service manager checked in with me to keep me informed about what was going on. Checkout was just as trouble free. Overall experience was great, 7 stars out of 5. More