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Sanderson Ford
Glendale, AZ
201 Reviews
Welcome to Sanderson Ford!
We have built a strong relationship with our customers at Sanderson Ford over the years. Why? Because we are part of the Phoenix community and we truly care about its goodwill. Every person who comes to Sanderson Ford is treated with professional courtesy and respect. We go above and beyond to ensure our business practices are impeccable. Our reputation is built on providing excellent service and we take pride in that.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 201 reviews
February 16, 2009
My car had overheated several times. The coolant bottle exploded once and was towed. Car was also towed for overheating 2 more times after Berge Ford refused six times to replace a failing cooling fan clut exploded once and was towed. Car was also towed for overheating 2 more times after Berge Ford refused six times to replace a failing cooling fan clutch. The BBB ordered a block test. Sanderson Ford service manager refused to do the test saying that he did not want to get involved in problems with Berge Ford. I told him the block test does not get him in evolved in anything, it is only used to determine if the head gaskets are OK. I also told him that his statement did get him involved in my problem with Berge Ford because the only reason for the statement was an attempt to protect the service manager at Berge ford. I had purchased the car at Sanderson Ford, but now I will never go back. There service manager has no regard for customer safety. More
by padh1217
Employees Worked With
Tom Bowman, and Tom Collins
