Sanderson Ford

Excellent service. Tim Rhodes was very responsive and worked with us for an entire year while we waited for the FE Bronco. I would definitely work with Tim again worked with us for an entire year while we waited for the FE Bronco. I would definitely work with Tim again More

Made an appt more than 5 weeks ago for my vehicle. When I got there no one said anything to me. 20 minutes later I had to go an ask someone for assistance. Waited another 15 minutes for someone to tell m I got there no one said anything to me. 20 minutes later I had to go an ask someone for assistance. Waited another 15 minutes for someone to tell me there's 12 vehicle ahead of me so my vehicle will not be looked at until late next week. Waisted my time to drive over 30 mins when they can just call me and me know. More

Got the exact truck we wanted. Louie B was superb throughout. Spent less than 20 minutes in Finance with zero pressure to get anything we didn’t want. Overall we’re thankful we bought our truck at Sa throughout. Spent less than 20 minutes in Finance with zero pressure to get anything we didn’t want. Overall we’re thankful we bought our truck at Sanderson. More

Purchased a new $85k F350 from here. Sales and service were great. Weeks after noticed the rear axle is off-center and the truck also leans lower to the driver side. Took it to Mike Perrault at Sanderson were great. Weeks after noticed the rear axle is off-center and the truck also leans lower to the driver side. Took it to Mike Perrault at Sanderson service department to have it looked at. They agreed the rear axle was off center by 1.25 inches. Said they needed to talk to Ford engineers about the issues. 6 months later and multiple calls and stops in to the dealership, and never had any resolution. Dealing with Chris in service was very frustrating. I left multiple voicemails for Chris with no response. I offered to pay for them to fix it and they would not do that. Every time I stopped in for an update I got the excuse that "we are still waiting to hear back from Ford engineering". I was also told there were several other trucks in for the same issues. These people do not care once the sale is made and could care less if the customer is satisfied with their service. I eventually sold the truck and purchased a new truck at another dealer just so I would not have to deal with these people. Beware if you have any issues. More

* Did he let me know the initial assessment charge, go over possible recall vs covered parts: YES * Did he keep me up to date on the time frame: YES * Did he explain and give initial total cost includi over possible recall vs covered parts: YES * Did he keep me up to date on the time frame: YES * Did he explain and give initial total cost including tax to me: YES * When things went south, and more was wrong than expected did he help me with the pricing, offer payment service provider: YES * Was this person no other than Mike Perreault, the most professional and proficient service manager? ;YES ALL 5 ***** for Mike Thank you! More

Joe Powell is a Kind salesman, glad there was no haggling didn’t have to wait long to make a deal didn’t have to wait long to make a deal More

A friendly and professional dealership who care about their customers. With fair and honest pricing and no hidden fees. their customers. With fair and honest pricing and no hidden fees. More

Anthony and Steve in Service and Tony in parts were 10 star! They responded immediately, professionally, thoroughly, with top quality work. Huge appreciation to Anthony Alfieri, Service Advisor #(623) 842 star! They responded immediately, professionally, thoroughly, with top quality work. Huge appreciation to Anthony Alfieri, Service Advisor #(623) 842-8676 for getting us immediate estimates, following up with updates, getting best parts, best techs, getting our vehicle in to service a day early, and the work complete a day early (on a Saturday!). When we got to the dealership he was immediately available in person, walked us through every part of the process on site and even followed up after we got the vehicle home. Unfortunately we had poor service with another Ford dealership hung in with them for about 4 weeks blaming COVID, finally we made the decision to go to the trouble to have our vehicle moved to Sanderson Ford with Anthony. WOW so glad we did it was truly a night and day difference in every category! We will never use anyone else! If you need service call Anthony Alfieri, Service Advisor #(623) 842-8676. More

Friendly, helpful, fair, organized. Nice people that worked hard to complete my sale in a timely manner. worked hard to complete my sale in a timely manner. More

I really enjoyed working with the sales folks at Don Sanderson Ford. It was relaxing, no pressure and plenty of things to see in the showroom while you're waiting for your paperwork. I will be recommend Sanderson Ford. It was relaxing, no pressure and plenty of things to see in the showroom while you're waiting for your paperwork. I will be recommending Don Sanderson Ford to all my friends and family. More