
Sandia Toyota
Albuquerque, NM
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Twice in a Row - THREE HOURS for a simple service The only explanation I got is that they were seriously over booked. I got there right on time for my appointment and watched as my truck sat there and The only explanation I got is that they were seriously over booked. I got there right on time for my appointment and watched as my truck sat there and others moved around it to be serviced. Finally, they moved it aside so it wasn't in their way. It sat there for two hours. It would have sat there longer, but when the receptionist told me they were doing the multipoint inspection, I pointed out that that was not possible as they had not even started on it. When I expressed my disappointment at having my time wasted, I was twice told, "I'm sorry you feel that way", as if the problem was my response to the situation. More
Great service Best service in the southwest. I would. Recommend them go new car purchase as well as service. Their sales staff and service representives are the be Best service in the southwest. I would. Recommend them go new car purchase as well as service. Their sales staff and service representives are the best . More
Fast Service I called up to schedule an appointment for servicing on the 2104 Prius. They said 'Can you come in about 1/2 an hour.' I said 'Yes' and drove over. Th I called up to schedule an appointment for servicing on the 2104 Prius. They said 'Can you come in about 1/2 an hour.' I said 'Yes' and drove over. The service rep came right over and by the time we had finished signing the paperwork, the car had already been moved to the service bay. Took about 1/2 an hour for the servicing , including washing the dirt off. Service rep discussed everything they did and I was off in less time than it took me to drive there. More
Rosie was wonderful! She went above and beyond to put me in the vehicle I fell in love with including coming in on both of her days off. I appreciated her helpful nature a She went above and beyond to put me in the vehicle I fell in love with including coming in on both of her days off. I appreciated her helpful nature and that she was not overly aggressive. I would definitely send friends and family to her! More
Excellent!!! Manny was very helpful. He was not pushy and explained the car very well. I would gladly recommend him to sell a car for anyone looking to buy and w Manny was very helpful. He was not pushy and explained the car very well. I would gladly recommend him to sell a car for anyone looking to buy and will be going back to see him when me and my boyfriend start looking at trucks. More
Had a very pleasant buying experience My salesman Chris Triller was very pleasant and made this the best buying experience I have ever had buying a new car. His knowledge of the car was o My salesman Chris Triller was very pleasant and made this the best buying experience I have ever had buying a new car. His knowledge of the car was outstanding and he set my radio stations and setup my phone sync. I have never in over 40 years of buying cars have I been so pleased that I have told others about my car buy. I have a friend who will be visiting Chris soon. More
Quick, Easy, Hassle Free Andy Nguyen was exceptional and listened carefully to my requests. Even Mike, the Financing Guy, was easy to work with. Best car buying experience e Andy Nguyen was exceptional and listened carefully to my requests. Even Mike, the Financing Guy, was easy to work with. Best car buying experience ever. More
Thanks Service staff were friendly and helpful, as usual. Thanks for taking care of my vehicle. Appreciate the professional service. (Do not like the 25 wor Service staff were friendly and helpful, as usual. Thanks for taking care of my vehicle. Appreciate the professional service. (Do not like the 25 word minimum requirement.) More
Wonderful The service was outstanding! The service advisor was good and finished the work fast. keep up the good work!!!!! I'll see you on my next visit The service was outstanding! The service advisor was good and finished the work fast. keep up the good work!!!!! I'll see you on my next visit More
Customer Service was excellent as always. Always service with a Smile. Everything that was done to vehicle was explained explicitly to me. In and out in a reasonable time frame. Weather did Always service with a Smile. Everything that was done to vehicle was explained explicitly to me. In and out in a reasonable time frame. Weather did not permit a car wash. Izzie said bring it by anytime for a free car wash. More