Sandia Toyota

Purchase of new fehicle Enrique Duran was very helpful throughout the process. We did not work with any of the employees listed below but survey cannot be submitted witho Enrique Duran was very helpful throughout the process. We did not work with any of the employees listed below but survey cannot be submitted without a check. Derrick in finance department and Abraham were also very good. More

Smooth Sailing and Great Customer Service I was afraid to enter the Larry H. Miller lot, due to the advice I received from others that all car dealerships are filled with scoundrels. When we I was afraid to enter the Larry H. Miller lot, due to the advice I received from others that all car dealerships are filled with scoundrels. When we did finally pull up to the lot, Chris Triller greeted us, and he was kind and listened to our wants/needs. Although they didn't have the vehicle in stock, he orchestrated the shipment of our vehicle from another dealership. The finance officer wasn't pushy at all, and after I left the lot with my new Sienna, I had no regrets. I loved the experience, and I'll be buying my next vehicle from them, for sure! More

Repurchase of a Prius C Happy with !st Prius C purchased 2012. Happier with price of Prius C 2014 just purchased. Was very satisfied with this model Toyota , excellent mpg & Happy with !st Prius C purchased 2012. Happier with price of Prius C 2014 just purchased. Was very satisfied with this model Toyota , excellent mpg & no problems! More

No appointment still got in and out in a heartbeat. Somehow managed to arrive at a time when there were not a lot of customers and even without an appointment the team managed to get me out of there in Somehow managed to arrive at a time when there were not a lot of customers and even without an appointment the team managed to get me out of there in record time. More

20,000 MILE SERVICE RAPID IN-AND-OUT QUALITY SERVICE - ESPECIALLY WITHOUT AN APPOINTMENT. DIDN'T TURN OFF THE SERVICE INDICATOR ON THE DASH SO I HAVE TO RETURN. RAPID IN-AND-OUT QUALITY SERVICE - ESPECIALLY WITHOUT AN APPOINTMENT. DIDN'T TURN OFF THE SERVICE INDICATOR ON THE DASH SO I HAVE TO RETURN. More

A great operation My husband and I were very impressed with this dealership. They did well on price for us. And, they did a great job of familiarizing us with the veh My husband and I were very impressed with this dealership. They did well on price for us. And, they did a great job of familiarizing us with the vehicle at pick up. Our salesman, Brandon Robinson, is first rate - 10 years with the company and committed and enthusiastic. He knows the technical details. On the sales papers, Brittany, while new to the job of financials - was very savvy about warranties and prices for ad-ons - she did a great job of telling us what was and wasn't covered. Russ Tilton (sp?)-the sales manager was friendly, professional, and a clear communicator about where the dealership stood on pricing - he did not have an attitude of take it or leave it - you can tell that the entire operation is being run like a people-centered business - the receptionists actually greet you warmly - popcorn's fresh and there for grabbing - the waiting area for folks whose cars are getting serviced is great - everyone is energetic and doing their job and seemingly loving it/them too. The sell is not a hard sell but they obviously want to do what they can to attract your business - and they did - we are happy so far and pleased to have already met the service center's manager for future reference. Thanks to Russ, Brandon, Brittany and Michael for everything so far! More

Purchase of new car I appreciated Manny Delgado going over all aspects of the Prius with me within the first 15 minutes of arriving at the dealership. We also went for a I appreciated Manny Delgado going over all aspects of the Prius with me within the first 15 minutes of arriving at the dealership. We also went for a ride and he allowed me to drive all the way to my home to make sure the car went up the driveway ok. I appreciated this very much. I was furious with the first offer on my trade-in. Truly thought since I bought my car at this dealership I would be more respected as far as a trade-in value. I walked out. Two weeks later the discount on the car and an increase in the trade in value helped me make the decision to buy the Prius. I was never told about the vin window chip cost of $198. I feel this should be part of the car price or at least explained. Having it be one of the last items when you are signing your life away is a bummer. More

Service Chad was professional, friendly and listened to my concerns. I took advantage of my second visit on my 3 oil change special and I'm quite satisfied. Chad was professional, friendly and listened to my concerns. I took advantage of my second visit on my 3 oil change special and I'm quite satisfied. More

fantastic the salesperson Rosie Rosas was wonderful knowledgable and very patient with as I wasnt sure to what i wanted. The finance staff was extremely reasona the salesperson Rosie Rosas was wonderful knowledgable and very patient with as I wasnt sure to what i wanted. The finance staff was extremely reasonable fast and very efficient I highly recommend if people are in the market for a new vehicle please go see Rosie and Ms.Perea they are wonderful people and very patient. Rosie went above and beyond the standard bar for car sales she allowed me to look and drive several vehicles before I found what I felt I needed a very different approach but very much to my liking Thank you to all involnved with my buying experience I will buy from LHM again More

It was a very pleasant, friendly, and easy process. The service was excellent!!! I have no complaints!!! I will continue to do business with you in the future and recommend your service department to ot The service was excellent!!! I have no complaints!!! I will continue to do business with you in the future and recommend your service department to others!!! More