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Sandia Toyota

Albuquerque, NM

4.5
1,466 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,466 reviews

January 13, 2014

They noted a brake light was out but did not bother to replace it. Not too happy about that or sure why they didn't take a few minutes to fix it. Now I have to go get a bulb and have my grandaughter do More

by sarahrio
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Banks
Jan 15, 2014 -

Sandia Toyota responded

Thank you for taking the time for a review. I am sorry to hear about your brake light being out but I am glad Andrew was a good part of your experience. Tammy Burns, Customer Retention Manager

January 06, 2014

I had two Tundra trucks in for service over the New Year's holiday period - a 2001 that needed a new fuel pump and a 2012 for Land Car Service. I never thought that I would have two Tundras and never More

by grwolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Christy
Jan 10, 2014 -

Sandia Toyota responded

Thank you for the review Garry. This is great that you were taken care of by Andrew. We certainly want that '01 running for another 25,000 as well! Tammy Burns, Customer Retention Manager

January 05, 2014

I started with the Consumer Reports Build & Buy program and was referred to this dealership and the salesman Brandon Robinson. Brandon never pressured me but let me know he was there to help me wi More

by smullins49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Robinson
Jan 10, 2014 -

Sandia Toyota responded

This is great to hear and it is good to know Brandon was professional. Thank you for taking the time to leave a review! Tammy Burns, Customer Retention Manager

December 30, 2013

I don't think that I should have been charged for the replacement of the air and cabin filters with my car mileage being under 25,000 miles. More

by alaponte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 10, 2014 -

Sandia Toyota responded

Sorry to hear your disappointment. Under our ToyotaCare, the cabin and engine air filters are not covered. If you would like to speak further, you can contact me at your convenience at 505-332-6511.Thank you. Tammy Burns, Customer Relations Manager

December 30, 2013

We regret having accepted the additional "extended" warranty through the finance manager and believe we could have saved $ if we had stayed with our original purchase price agreed upon with More

by kimarfarms1359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Mora
Mar 04, 2015 -

Sandia Toyota responded

I am sorry to hear about this experience with the store. I hope you have enjoyed that new Toyota! Tammy Burns, Customer Retention Manager

December 29, 2013

Making the appointment was done quickly and efficiently. When I arrived, I was helped within minutes and the work was completed in the time frame that I had been given. Clear Glass was there and took care More

by John2pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
Dec 30, 2013 -

Sandia Toyota responded

This is great to hear John and I am we had you covered. Thank you for taking the time to leave a review! Tammy Burns, Customer Retention Manager

December 27, 2013

He was spectacular. He was very helpful. He treated me and my girls with respect. I qwwill always come here to buy a car especially if Ken is working More

by jdelissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Kiesling
Dec 30, 2013 -

Sandia Toyota responded

Thank you for taking the time to leave this review and congratulations on your purchase. We will be sure to pass on your compliments to Kenneth! Let us know if there's anything else that we can help you with in the future. Tammy Burns, Customer Retention Manager

December 23, 2013

Rick was great. He always was friendly, he worked with great urgency, and was genuine. He was the deciding reason why I bought my car at your dealership and not American Toyota. I could have spent a lit More

by fiveguys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Boehs
Dec 26, 2013 -

Sandia Toyota responded

Thank you for taking the time to leave this review and congratulations on your purchase. We will be sure to pass on your compliments to Rick! Let us know if there's anything else that we can help you with in the future. Tammy Burns, Customer Retention Manager

December 23, 2013

What a pleasant experience. Our salesman, Gabe Salazar, was attentive, courteous and friendly. He was quick to approach my husband and me, yet he gave us all the time we needed to look around. Gabe was fun More

by pharmacyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Salazar
Dec 26, 2013 -

Sandia Toyota responded

Congratulations on your purchase and thank you for the review. We will be sure to pass on your compliments to Gabe! Let us know if there's anything else that we can help you with in the future and we look forward to seeing you on your next visit. Tammy Burns, Customer Retention Manager

November 25, 2013

Richard was an outstanding salesman, never creating a high-pressure atmosphere to force me to buy a new vehicle. In fact, he made sure to answer any and all questions I had about my purchase, and did wh More

by MikeAT10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
Nov 27, 2013 -

Sandia Toyota responded

This is great to read Mike! It is good to know Richard is taking good care of our customers. Thank you for taking the time for the review. Tammy Burns, Customer Retention Manager

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