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Sandia Toyota

Albuquerque, NM

4.5
1,466 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,466 reviews

November 24, 2013

A wee bit disappointed. While there I purchased a new bottle-cap hub cap. I asked "Service" person to tell mechanic to please pop on the cap. It was not done. Nevertheless, I am grateful for the free More

by rupnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Nov 27, 2013 -

Sandia Toyota responded

Thank you for your honest review. It is noted and I am glad you did have a good experience overall. Tammy Burns, Customer Retention Manager

November 21, 2013

My husband and I had to replace our old 2004 Saab station wagon because it was just too hard (and expensive) to find parts anymore. We are both poor teachers, with student loan debt, so our credit was terrib More

by NancyDouglasdeBaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 22, 2013 -

Sandia Toyota responded

Thank you for the review Nancy. I am glad Brad took this "challenge" on and made sure you walked away happy. Tammy Burns, Customer Retention Manager

November 18, 2013

My husband and I are very pleased with our new tacoma. Not only do we know we got it for an exceptional price we are also happy we picked such a great dealership to work with. Every single employee that w More

by jessie1bobby2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Moya
Nov 20, 2013 -

Sandia Toyota responded

Thank you for taking the time to leave this great review! We are glad you came in. Enjoy that Tacoma! Tammy Burns, Customer Retention Manager

November 14, 2013

Upon arriving I was greeted in a friendly manner. I waited about two minutes. I was told it was going to be about an hour and a half to have my truck serviced. It only took and hour. This was the first More

by ermamadrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Evans
Nov 20, 2013 -

Sandia Toyota responded

Thank you for the review! It is good to hear the service department took good care of you and your vehicle. Tammy Burns, Customer Retention Manager

November 13, 2013

Although buying a new vehicle is always somewhat stressful, Brandon made our experience as painless as possible. He took the time to answer all our questions, showed us several differently configur More

by mbrasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Robinson
Nov 20, 2013 -

Sandia Toyota responded

Thank you for the review! It is good to hear Brandon took good care of your needs. Glad it was a smooth experience for you both. Enjoy that Tacoma! Tammy Burns, Customer Retention Manager

September 06, 2013

I was interested in taking advantage of the zero% interest and zero down. I was looking on the internet to see what was available and got a response, on line, from a salesperson. I told him in gene More

by wbvine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez
Nov 20, 2013 -

Sandia Toyota responded

Thank you for this review! We appreciate dedicated customers and glad Rudy has been a great part of your experience with us. Tammy Burns, Customer Retention Manager

August 16, 2013

Woohoo! I just bought a groovy new Scion IQ! And, i had the best experience doing it! So im letting ya'all know! Honestly, the entire experience, from my first inquires to all the little "special" details More

by LoveJoyIQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Moya, Micheal
August 10, 2013

THEY HAVE A SERIOUS ATTITUDE PROBLEM. THIS IS BASED ON SEVERAL EXPERIENCES. THEIR ATTTITUDE IS: "TOYOTA IS A GREAT CAR. IT WILL SELL ITSELF (ESPECIALLY THE PRIUS). THE CUSTOMER IS THE LEAST IMPORTANT More

by 1Q2W3E4R
Customer Service
Friendliness
Price
Recommend Dealer
No
March 13, 2013

We recently purchased a 2013 Tacoma at Larry Miller. From the quote request, through signing the paperwork, the entire staff was outstanding. There was no pressure, no hard sale, no runaround. Richard Jiron, More

by mattbryan08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
January 01, 2013

Very unpleasant & humiliating experience with this dealership. Received a recall notice in the mail, called this dealer to see what is was about & getting it taken care of, while I was on the phone More

by misha55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept.
Jun 21, 2013 -

misha55 responded

Need to update this review, it was not meant for this dealership. It was for Larry H Miller American Toyota on Alameda, Malouf & his ilk. Extremely aggressive & arrogant dealership, wouldn't go back there for love or money. Wound up finally going to LHM (Karl Malone) on Eubank. Now that's a dealership,, we have nothing but praise & kind words for them.

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