Sandia Toyota

My husband and I went into the dealership to see how well the seats fit me, as that was very important. Manny was able to find us a great deal on a nearly new Highlander. We went over our budget slighly, b the seats fit me, as that was very important. Manny was able to find us a great deal on a nearly new Highlander. We went over our budget slighly, but we think we got a good deal on our Highlander. The seats are very comfortable and the car is very nice, too! More

I went into the service dept for a simple oil change and tire rotate. 2010 Toyota Highlander, I was informed of services Toyota reccomends and what the technician found and what he suggested. I was confused tire rotate. 2010 Toyota Highlander, I was informed of services Toyota reccomends and what the technician found and what he suggested. I was confused so the advisor I worked with (Adrian) broke it down into lamens terms for me (I'm not mechanically inclined, lol). I read some other reviews here and also on Yelp so I figured I would try them out, I had previously been going to the former Karl Malone Toyota and never had service like I received at American, again by reading reviews I decided to go out of my way to try this service and now I will not go anywhere else! More

My experience with this dealership and the salesperson was absolutely amazing!! There's this idea that the car buying experience is scary and for the most part it is but Mr. Ruiz gave me renewed hope in was absolutely amazing!! There's this idea that the car buying experience is scary and for the most part it is but Mr. Ruiz gave me renewed hope in the car buying business! From the moment I walked in to the moment I drove away in my new car I was treated like a human being and not another "sale". Thank you for hiring such wonderful employees and thank you for the GREAT deal I received on my car.........I LOVE driving my RAV!!!!!!!!!! More

I am definitely pleased with my Toyota purchase, as well as, my overall experience, at Larry H. Miller. Jared West was an exceptional sales associate and easy to work with. I am a pretty indecisive person a as, my overall experience, at Larry H. Miller. Jared West was an exceptional sales associate and easy to work with. I am a pretty indecisive person and he helped narrow my options; the cars he showed me were a great fit. He was friendly, helpful and had extensive car knowledge. Thanks, Marie Sanchez More

Just bought a phone charger while waiting for an oil change. He was very kind and helpful. I wasn't sure if the charger would work on my phone but he reassured me. Great customer service. change. He was very kind and helpful. I wasn't sure if the charger would work on my phone but he reassured me. Great customer service. More

This company does not respond to Better Business Bureau complaints about poor customer service in a reasonable amount of time. They lie and say they call the customer about a problem/open BBB case when the complaints about poor customer service in a reasonable amount of time. They lie and say they call the customer about a problem/open BBB case when they do not. Be wary, if you ever have a problem, they will treat you like crap at the dealership and then ignore you when you seek outside assistance with getting your problem resolved, hoping you'll just go away. VERY unprofessional. Never had to deal with this when the dealership was owned by Karl Malone. More

Vehicle was not performing to usual standard, had vehicle towed in and Todd and his crew diagnosed & repaired within 2 days. The car is working great again and i couldn't be happier. The car was washed and towed in and Todd and his crew diagnosed & repaired within 2 days. The car is working great again and i couldn't be happier. The car was washed and ready to go when I got there, I really appreciated the no hassle repair and prompt service. Thanks Again! More

the entire toyota team is absolutely wonderful, from the time you check in with the service advisor to when they inform you your vehicle is ready is care free and a wonderful expierence, spotless waiting ar time you check in with the service advisor to when they inform you your vehicle is ready is care free and a wonderful expierence, spotless waiting areas, clean facilities and a caring staff make for enjoyable expierence, my family has 5 toyota's, my 2011 tacoma, my wifes 2002 highlander, my son's 2002 celica, my 1998 tacoma and my 1986 4 runner, without your knowledgeable staff and personal we would not be a "toyota" family!! regards, the skirvin's More

I bought a used car for my mom, she has never had a new car in her life. So I got her the newest used car we can a 2008. Upon deliverery, the tank was only 1/4 full, we didn't notice until after leaving, I car in her life. So I got her the newest used car we can a 2008. Upon deliverery, the tank was only 1/4 full, we didn't notice until after leaving, I called Ray The sales manager, it's their policy only fill to 1/4. I thought this poor service by cutting every corner. More

Ross, thanks for your support. Your screw driver was inadvertantly left in my car. I will return it when I get back in town. The truck rode nice all the way to El Vado. I would appear that I will get a inadvertantly left in my car. I will return it when I get back in town. The truck rode nice all the way to El Vado. I would appear that I will get a little better gas milage with the automatic than with the '06 stick. Toyota still needs to offer heated seats for our cold climate as I told them in '06. Should be able to use a thin sheet of aluminum above the springs to distribute the heat. As much as I hate negotiations, I was initially disappointed in the initial value assessment for my '06 truck. I was pleased that the value was somewhat recognized (per Kelly evaluation)but even more pleased that you all accepted the running boards. Thanks again and I appreciate your "can do" attitude and positive support. - George Trever More