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Sandia Toyota
Albuquerque, NM
1,491 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,491 reviews
September 06, 2013
I was interested in taking advantage of the zero% interest and zero down. I was looking on the internet to see what was available and got a response, on line, from a salesperson. I told him in gene interest and zero down. I was looking on the internet to see what was available and got a response, on line, from a salesperson. I told him in general terms what I was looking for and we talked on the phone and he said he would check and get back. My wife did not want a dark color car and we were interested in a Camry LE. Rudy showed us what he had on the lot and he didn't have what we wanted. He said he would look around and see if he could find the color/model combination we were after. He found our car in Santa Fe and we were able to make a deal. He, Rudy, was extremely helpful with the whole buying process. I am a long time Toyota owner and a repeat buyer from (Karl Malone-L H Miller) Toyota. I probably will be again. More
by wbvine
Employees Worked With
Rudy Gomez
August 16, 2013
Woohoo! I just bought a groovy new Scion IQ! And, i had the best experience doing it! So im letting ya'all know! Honestly, the entire experience, from my first inquires to all the little "special" details the best experience doing it! So im letting ya'all know! Honestly, the entire experience, from my first inquires to all the little "special" details I wanted in my car, we're handled with ao much warmth and genuine helpfulness. Each individual along the way treated me like I was the most important thing happening! It has been fabulous! I feel I have a team behind me keeping me taken care of while I own my car. I Have only GREAT things to say about all the folks at Larry H. Miller Toyota. If you're looking for an experience of ease, caring, helpfulness and lack of conflict in buying a new car, I happily recommend them without reservation! More
by LoveJoyIQ
Employees Worked With
Vincent Moya, Micheal
August 10, 2013
THEY HAVE A SERIOUS ATTITUDE PROBLEM. THIS IS BASED ON SEVERAL EXPERIENCES. THEIR ATTTITUDE IS: "TOYOTA IS A GREAT CAR. IT WILL SELL ITSELF (ESPECIALLY THE PRIUS). THE CUSTOMER IS THE LEAST IMPORTANT SEVERAL EXPERIENCES. THEIR ATTTITUDE IS: "TOYOTA IS A GREAT CAR. IT WILL SELL ITSELF (ESPECIALLY THE PRIUS). THE CUSTOMER IS THE LEAST IMPORTANT PART OF THE TRANSACTION. DON'T BOTHER." I MADE TWO VISITS TO LOOK AT THE PRIUS. WE DECIDED TO BUY. I CALLED LHMILLER BACK TO FIND OUT WHAT COLORS THEY HAD ON THE LOT. THEY NEVER RETURNED THE PHONE CALL. I CALLED BACK SEVERAL TIMES ABOUT THE COLOR, AND THEY JUST SAID THEY DIDN'T HAVE THE TIME, OR NOONE WAS AVAILABLE. DIDN'T HAVE THE TIME? THEY JUST DIDN'T WANT TO BE BOTHERED TO WALK OUT ONTO THE CAR LOT!!! I WAS ABSOLUTELY AMAZED. THE RUDENESS AT LHMILLER WAS SO OBVIOUS IT WAS ALMOST A BIT CREEPY. I WENT TO THE ***OTHER*** PLACE THAT EVENING AND BOUGHT FROM THEM. THEY WERE HAPPY TO SEE ME. AND CONTRARY TO ANY POSITIVE REVIEWS, I'VE SINCE HEARD ABOUT LHMILLER'S RUDENESS MANY TIMES. More
by 1Q2W3E4R
March 13, 2013
We recently purchased a 2013 Tacoma at Larry Miller. From the quote request, through signing the paperwork, the entire staff was outstanding. There was no pressure, no hard sale, no runaround. Richard Jiron, the quote request, through signing the paperwork, the entire staff was outstanding. There was no pressure, no hard sale, no runaround. Richard Jiron, Derrick Jensen, and Abraham were outstanding in every way. It was easily the best car buying experience we've ever had. More
by mattbryan08
Employees Worked With
Richard Jiron
January 01, 2013
Very unpleasant & humiliating experience with this dealership. Received a recall notice in the mail, called this dealer to see what is was about & getting it taken care of, while I was on the phone dealership. Received a recall notice in the mail, called this dealer to see what is was about & getting it taken care of, while I was on the phone with the service manager I asked about previous recalls & if they had been taken care, he said they had been. He pulled up a recall history on my vehicle, but didnt bother to mention that the current recall had already been taken care of previously, so he talked me into coming in. Pulled inside into the service reception area, got out of the car & stood there for a few minutes, I was standing across from the booth of the service manager I had made the appoinment with, he wasnt there. A young woman walked up to me, I handed her the recall notice. She said "what is this?, you want me to have this?" I said it was my recall notice, asked her "you're not a service writer?", I am she said. Who is your appoinment with? I gave her his name. She tracked him down finally. He wrote up the recall work order & told me it would take between 45 minutes & 2 hours. Two hours later the service manger came to tell me the car had been inspected & a couple of bolts replaced. Then came the bombshell, he also informed me I needed a new water pump & it would be close to $700 to replace it. I've had enough of this I thought, there was no dripping, coolant resevoir level was always showing full, front of engine looked clean., no over-heating probems. If that didnt take the cake, some miscreant came up to me while I was waiting to pick up my car & tried like crazy to solicit me for a "discounted water pump repair job" somewhere on the eastside of town. I've begun a theory that recalls & coupons in the mail from dealers are nothing more than devices to get you to bring your vehicle in so their service dept. can disect it for a maximum repair solicitation. More
by misha55
Employees Worked With
service dept.
December 29, 2012
My husband and I went into the dealership to see how well the seats fit me, as that was very important. Manny was able to find us a great deal on a nearly new Highlander. We went over our budget slighly, b the seats fit me, as that was very important. Manny was able to find us a great deal on a nearly new Highlander. We went over our budget slighly, but we think we got a good deal on our Highlander. The seats are very comfortable and the car is very nice, too! More
by Kathleenmeans
Employees Worked With
Manny Delgado
December 13, 2012
I went into the service dept for a simple oil change and tire rotate. 2010 Toyota Highlander, I was informed of services Toyota reccomends and what the technician found and what he suggested. I was confused tire rotate. 2010 Toyota Highlander, I was informed of services Toyota reccomends and what the technician found and what he suggested. I was confused so the advisor I worked with (Adrian) broke it down into lamens terms for me (I'm not mechanically inclined, lol). I read some other reviews here and also on Yelp so I figured I would try them out, I had previously been going to the former Karl Malone Toyota and never had service like I received at American, again by reading reviews I decided to go out of my way to try this service and now I will not go anywhere else! More
by jamesjtrujillo
Employees Worked With
Adrian
December 13, 2012
My experience with this dealership and the salesperson was absolutely amazing!! There's this idea that the car buying experience is scary and for the most part it is but Mr. Ruiz gave me renewed hope in was absolutely amazing!! There's this idea that the car buying experience is scary and for the most part it is but Mr. Ruiz gave me renewed hope in the car buying business! From the moment I walked in to the moment I drove away in my new car I was treated like a human being and not another "sale". Thank you for hiring such wonderful employees and thank you for the GREAT deal I received on my car.........I LOVE driving my RAV!!!!!!!!!! More
by VickiChavez
Employees Worked With
Tim Ruiz
December 12, 2012
I am definitely pleased with my Toyota purchase, as well as, my overall experience, at Larry H. Miller. Jared West was an exceptional sales associate and easy to work with. I am a pretty indecisive person a as, my overall experience, at Larry H. Miller. Jared West was an exceptional sales associate and easy to work with. I am a pretty indecisive person and he helped narrow my options; the cars he showed me were a great fit. He was friendly, helpful and had extensive car knowledge. Thanks, Marie Sanchez More
by msanchez792
Employees Worked With
Jared West
December 08, 2012
Just bought a phone charger while waiting for an oil change. He was very kind and helpful. I wasn't sure if the charger would work on my phone but he reassured me. Great customer service. change. He was very kind and helpful. I wasn't sure if the charger would work on my phone but he reassured me. Great customer service. More
by aeddins03
Employees Worked With
Kyle Hayes
