
Sandia Toyota
Albuquerque, NM
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This company does not respond to Better Business Bureau complaints about poor customer service in a reasonable amount of time. They lie and say they call the customer about a problem/open BBB case when the complaints about poor customer service in a reasonable amount of time. They lie and say they call the customer about a problem/open BBB case when they do not. Be wary, if you ever have a problem, they will treat you like crap at the dealership and then ignore you when you seek outside assistance with getting your problem resolved, hoping you'll just go away. VERY unprofessional. Never had to deal with this when the dealership was owned by Karl Malone. More
Vehicle was not performing to usual standard, had vehicle towed in and Todd and his crew diagnosed & repaired within 2 days. The car is working great again and i couldn't be happier. The car was washed and towed in and Todd and his crew diagnosed & repaired within 2 days. The car is working great again and i couldn't be happier. The car was washed and ready to go when I got there, I really appreciated the no hassle repair and prompt service. Thanks Again! More
the entire toyota team is absolutely wonderful, from the time you check in with the service advisor to when they inform you your vehicle is ready is care free and a wonderful expierence, spotless waiting ar time you check in with the service advisor to when they inform you your vehicle is ready is care free and a wonderful expierence, spotless waiting areas, clean facilities and a caring staff make for enjoyable expierence, my family has 5 toyota's, my 2011 tacoma, my wifes 2002 highlander, my son's 2002 celica, my 1998 tacoma and my 1986 4 runner, without your knowledgeable staff and personal we would not be a "toyota" family!! regards, the skirvin's More
I bought a used car for my mom, she has never had a new car in her life. So I got her the newest used car we can a 2008. Upon deliverery, the tank was only 1/4 full, we didn't notice until after leaving, I car in her life. So I got her the newest used car we can a 2008. Upon deliverery, the tank was only 1/4 full, we didn't notice until after leaving, I called Ray The sales manager, it's their policy only fill to 1/4. I thought this poor service by cutting every corner. More
Ross, thanks for your support. Your screw driver was inadvertantly left in my car. I will return it when I get back in town. The truck rode nice all the way to El Vado. I would appear that I will get a inadvertantly left in my car. I will return it when I get back in town. The truck rode nice all the way to El Vado. I would appear that I will get a little better gas milage with the automatic than with the '06 stick. Toyota still needs to offer heated seats for our cold climate as I told them in '06. Should be able to use a thin sheet of aluminum above the springs to distribute the heat. As much as I hate negotiations, I was initially disappointed in the initial value assessment for my '06 truck. I was pleased that the value was somewhat recognized (per Kelly evaluation)but even more pleased that you all accepted the running boards. Thanks again and I appreciate your "can do" attitude and positive support. - George Trever More
Well...Basically I knew what I wanted and the salesperson did NOT try and talk me out of it, which was a big relief. I don't need a bunch of extra's and didn't want to pay for them and Pete figured that out did NOT try and talk me out of it, which was a big relief. I don't need a bunch of extra's and didn't want to pay for them and Pete figured that out very early on. I purchased a RAV-4, but was also looking into a CRV, the reason I didn't go with the CRV is depreciation. I was not familiar with the depreciation rates of the RAV-4 vs. the CRV, but when I found out (thanks to Pete), I decided to purchase a RAV-4. More
The salesman who assisted me was very cordial. He was very knowledgeable about the car I bought. He thoroughly explained all the function of the dashboard and vehicle in general. I would recommend this very knowledgeable about the car I bought. He thoroughly explained all the function of the dashboard and vehicle in general. I would recommend this dealership. More
I always have a very good experience with the service dept. Mr. Reza was professional and prompt! I highly recommend the service department at Larry Miller! dept. Mr. Reza was professional and prompt! I highly recommend the service department at Larry Miller! More