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Sandia Toyota
Albuquerque, NM
1,486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,486 reviews
September 02, 2023
Andrew was great, willing to help out however he could. Josh worked with me to get the price and rate where I wanted it. Cesar made signing clear and concise. All in all a terrific experience. Thanks guys! Josh worked with me to get the price and rate where I wanted it. Cesar made signing clear and concise. All in all a terrific experience. Thanks guys! More
by Tammy
Employees Worked With
Andrew and Cesar, Josh Rippel
September 01, 2023
My salesman Joseph Esparza was amazing! ! Took good care of me and my family. I will definitely be referring my friends and family to Sandia Toyota. ! Took good care of me and my family. I will definitely be referring my friends and family to Sandia Toyota. More
by Satisfied customer
Employees Worked With
Joseph Esparza
August 31, 2023
Probably the worst dealership I have ever been to customer service sucks like you can imagine getting somebody to return your call sucks. Once they sell you something you are all forgotten. customer service sucks like you can imagine getting somebody to return your call sucks. Once they sell you something you are all forgotten. More
by val1266
Employees Worked With
Chris
August 31, 2023
Adrian Monsanto was amazing, and did a great job finding the right vehicle for me and my family. We greatly appreciate his knowledge and patience. the right vehicle for me and my family. We greatly appreciate his knowledge and patience. More
by matt1_davis
Employees Worked With
Adrian Monsanto
August 28, 2023
Can’t say anything but good things about Moses Dean and Sandia Toyota. Car buying isn’t the same as it used to be and Toyotas are literally being sold right out from under your nose. Moses helped us find t Sandia Toyota. Car buying isn’t the same as it used to be and Toyotas are literally being sold right out from under your nose. Moses helped us find the car we needed and wanted and put up with a bunch of off topic questions and requests for updates on the car. More
by kyleAnaya
Employees Worked With
Moses Dean, Rodney Gutierrez
August 20, 2023
Can I give a zero to the service department? First time I took it in they told me I would be out by 4pm, ended up leaving at 6pm. Saturday I had an appointment at 3pm. I arrived at 2:30 only First time I took it in they told me I would be out by 4pm, ended up leaving at 6pm. Saturday I had an appointment at 3pm. I arrived at 2:30 only to be rudely told the air compressor wasn't working so my appointment was canceled. They said they had been calling customers but I never received a call. I drive 1.5 hours from out of town for the appointment. I went inside to talk to the manager. I saw 5 employees who were doing nothing, could easily have been on the phone to customers. The manager made absolutely no offer to compensate for my time and cost to drive into town to get my vehicle serviced. The manager was rude and has no concept of customer satisfaction. When I left the same 5 employees were all still standing around doing nothing. I have purchased 12 Toyota vehicles in 4 different states. This is the first time I have run into an example of such poor customers service. More
by Received terrible customer service
Employees Worked With
Anthony West, Dave Carrell
