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Sandia Toyota

Albuquerque, NM

4.5
1,523 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,523 reviews

August 26, 2025

They were very knowledgeable and very helpful. It was a good experience because I didn't feel pressured to buy a vehicle like I had at other dealerships in the past. More

by sbailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torrence, Josh, Michael
Aug 29, 2025 -

Sandia Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2025

Do not use Sandia Toyota for Kelly Bluebook instant offer. We were lowballed an offer. We were told the vehicle is worth 11200. The Kelly Bluebook instant offer was 11454. We were told Sandia would onl More

by dissatisfiedcustomer
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Brendan Puccio, Brittany Hemovich-Strata
Aug 19, 2025 -

Sandia Toyota responded

We do appreciate your feedback on this. Kelly Blue Book instant offers do not take into account the current live condition of the vehicle. The offer is based on good to excellent condition which means very little work is needed on the vehicle, so if the vehicle needs tires, brakes, glass or has dings, dents or scratches it does not calculate that into the offer if it happens to more detailed re-conditioning. Sometimes a customer will come in on an offer and the vehicle they are selling does not need any re-conditioning. In most cases, we have given more than the original offer. I would like for you to bring your vehicle in so we can look at it together, to make sense to you on what goes into our evaluation. The review does not give us your name, so please contact me as we are definitely willing to work with you on this. We are not to far apart on your vehicle. Lets take a second look to see if we can get closer to the original offer. Mark Holmes, General Manger Sandia Toyota | mholmes@Group1Auto.com

August 13, 2025

No pressure sales and sales professionals were very knowledgeable and helpful. this dealership was much more relaxed and easier to deal with. More

by rosmary25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Junior Cruz, Mel, and Zoe
Aug 15, 2025 -

Sandia Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2025

The vender was very nice, he answer all the questions we have. Great customer service. More

by rmendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 12, 2025 -

Sandia Toyota responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

It was so easy! Amazing trade in. You must meet Zapp, number one sales person. An immediate friend. More

by btmilne454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zapp
Aug 10, 2025 -

Sandia Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sandia Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Too long a delay for my preferred vehicle Not adequate briefing on new vehicle confusing More

by allenlarry569
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Diego Baldonado
Aug 12, 2025 -

Sandia Toyota responded

We apologize for any inconvenience caused by the delay in your preferred vehicle. We are continuously striving to improve our processes and will ensure better communication moving forward. Thank you for your feedback and understanding.

August 07, 2025

Joshua Stewort was our salesman and he was great! He answered all of my questions and kept me and my husband laughing the whole time. Once I picked my car everything went quickly and smoothly. More

by JNVan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Stewort
Aug 09, 2025 -

Sandia Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

Very nice people and they provided great customer service. I would recommend Sandia to anyone. More

by Kane.5dogos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Gutierrez, Michael Andazola
Aug 07, 2025 -

Sandia Toyota responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2025

I dealt with multiple sales people at Sandia Toyota over three days and each of them was both friendly and knowledgeable. It was a pleasure to work with them. More

by d1859arwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
José Acevedo, Jared Fuller and Zoe
Jul 23, 2025 -

Sandia Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2025

Handled pretty much everything online. Only spent 2 hours finalizing paperwork on the day we picked up vehicle. Compared to 4-6 hours in the past when we've purchased. Thank you Junior Cr More

by marilu333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Junior Cruz, Richard Jiron
Jul 24, 2025 -

Sandia Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sandia Toyota! Thank you again, and have a fantastic day!