Sandia Toyota

The service received was courteous and friendly. The work performed at this dealership was professional and timely. I prefer to go to this dealership for these reasons. performed at this dealership was professional and timely. I prefer to go to this dealership for these reasons. More

Always very courteous. Nice waiting area. I wish they offered a shuttle service. Work is always done in a timely fashion. I have never had any issues. offered a shuttle service. Work is always done in a timely fashion. I have never had any issues. More

As always, the Team is courteous, respectful and prompt. Richard was Available for My questions and honest about the Parts/Service Needed. Thank You for being thorough and Customer-Centered! Richard was Available for My questions and honest about the Parts/Service Needed. Thank You for being thorough and Customer-Centered! More

Found the car I wanted here an bought it, but so much confusion and it was very frustrating. If I could have found the same car at the other dealer in town I would have bought it there. Sales guy was you confusion and it was very frustrating. If I could have found the same car at the other dealer in town I would have bought it there. Sales guy was young and he made some mistakes and I am sure he will pay for it with a reduced commission. They initially had the sales tax in the final price and then took it out and tried to tell us the price included everything but the registration that we could pay for. The finance guy was in the dark and when he said we had to pay the sales tax I questioned it because I thought it was included in the price. I told him I wasn’t going to pay that and they could pay it he accused me of trying to commit fraud like I didn’t want to pay the taxes. I wasn’t’ trying to commit fraud. I thought it was included in the price, We made the deal once they agreed to reduce the price to cover taxes, The tension in the room at that point was horrible. Terrible experience eleven though I got the car I wanted at the price I wanted,. Won’t buy from them again. More

To make a very long story short I would not recommend going here to purchase a vehicle. Main problems; vehicle we originally went to look at ended up being 10,000 more than what was posted on the website going here to purchase a vehicle. Main problems; vehicle we originally went to look at ended up being 10,000 more than what was posted on the website, manager we encountered was very condescending, manager held onto our personal keys after asking to give them back to us so we can go, ended up settling on buying a brand new vehicle that when left the lot was making a noise, could not get the brand new vehicle checked until FIVE days later because we had to make an appointment, spent four hours at dealership while they “fixed” the noise. When they were done it was said they did not here a noise, so my husband drove with them and that’s when they heard it. We still here the noise and were told it’s the breaks and it will go away with breaking them in. The only person that made the experience remotely better was our salesman Jayden. Lesson learned for us since this is our first time at a big dealership and I would hope others would find a better place to purchase a vehicle. More

Terrible The dealer scheduled me a time to bring my Tundra in for call work. I brought my truck a d they said it would be 4-5 hours to do the work. After 5 h The dealer scheduled me a time to bring my Tundra in for call work. I brought my truck a d they said it would be 4-5 hours to do the work. After 5 hour I called twice to find status. Both time stays was not available. I got passed to the service rep and left a message. No response. right before closing called again and finally got the service rep. He said he could not get to get to my truck today. He said they over booked. I am sure he knew by noon time that they were not going to get to my truck. So my truck sat there all day and and don't know if he was ever to going to call me on status. I went pickup my truck and talked to the new Lane manager. He said he was trying to fi things and it would not happen again. I doubt it. Toyota has the worst service record of all car manufactures. My warranty. runs out in 4K miles and can't to take it my truck to an indecent dealer. More

I found their sales help and service to be top notch. We did purchase the performance maintenance package which I am grateful for in these hot NM days. did purchase the performance maintenance package which I am grateful for in these hot NM days. More

Tony b service is excellent I would recommend him to all my friends.he did a great job cleaning the car and offer drinks and snacks my friends.he did a great job cleaning the car and offer drinks and snacks More

Got the perfect car at a great price! Got the exact 2020 Toyota Camry SE I was looking for straight from the factory. Richard Jiron helped me locate it and worked me a sweet deal. I love t Got the exact 2020 Toyota Camry SE I was looking for straight from the factory. Richard Jiron helped me locate it and worked me a sweet deal. I love this car! There weren’t a lot of these around due to the pandemic situation, but Richard was able to find one and get it to ABQ for me. Nick Renn referred me to Richard and it all worked out perfectly!!! More

This month bought 2nd car on Rudy . Really nice and patience guy .2020 Toyota Highlander plantum is top pick . Go with Rudy you will get exactly what you want thx again patience guy .2020 Toyota Highlander plantum is top pick . Go with Rudy you will get exactly what you want thx again More