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Sandia Toyota

Albuquerque, NM

4.5
1,484 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,484 reviews

July 17, 2020

Rudy was awesome, he was very knowledgeable and helped us get through the process smoothly. He could run for govenor! He was very nice and helpful. More

by krystlemanny7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez
Jul 17, 2020 -

Sandia Toyota responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ernie Riach, General Manager 

July 16, 2020

Battery Killer Had oil service done on a car that never needed a jump start, pick it up and it needed a jump start. had to buy a new battery. The battery might not h More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony West, Dave Carrell
Jul 16, 2020 -

Sandia Toyota responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Tammy Burns, Customer Retention Manager, (833) 798-6885

July 10, 2020

Nice guy and so patiece. Explain me the most option on the car . Even the hot weather. He really do the best job . Good attitude ever than the Toyota sales at alameda. Recommend him More

by song he
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez, Simon Nguyen
Jul 13, 2020 -

Sandia Toyota responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ernie Riach, General Manager 

July 04, 2020

rudy he is so nice.if i want buy new car . I will definitely find him again. This is a pleasant buying experience.good luck my friend More

by song he
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez, Simon Nguyen
Jul 06, 2020 -

Sandia Toyota responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ernie Riach, General Manager 

June 29, 2020

Simon was the highlight of our experience with your dealership. He was patient, kind and knowledgeable. Is this enough words now, he is a nice guy. This last sentence I was made to type in to be ab More

by PCRAPPELL
Recommend Dealer
Yes
Employees Worked With
Simon Nguyen
Jun 29, 2020 -

Sandia Toyota responded

Hello, it is unfortunate to see that you are not completely satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Tammy Burns, Customer Retention Manager, (833) 798-6885

June 14, 2020

Great place with friendly staff and honest service. Nice places to sit. Very clean. They went around and cleaned all areas often. Gary was honest and knowledgeable. More

by Jean. Hulbert
Recommend Dealer
Yes
Employees Worked With
Gary Bui, Dave Carrell
Jun 15, 2020 -

Sandia Toyota responded

We appreciate your business, Jean, and our team looks forward to serving you again soon! - Ernie Riach, General Manager

June 14, 2020

Very pleased. Roberto took good care of me.. The shop finished my service in a timely manner and Roberto provided a good explanation of the results. The waiting area was comfortable and provided good soc More

by rlehr5
Recommend Dealer
Yes
Employees Worked With
Roberto
Jun 15, 2020 -

Sandia Toyota responded

It's great to hear that Roberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Toyota Albuquerque! - Ernie Riach, General Manager

June 13, 2020

I was not sure about waiting for my oil change in the waiting area while social distancing is being observed. The dealership did a good job of preparing for their customers. My service was quick and pr More

by kduquette
Recommend Dealer
Yes
Employees Worked With
Ray in Service Advice
Jun 15, 2020 -

Sandia Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. - Ernie Riach, General Manager

June 11, 2020

Wait time for an oil change was ridiculous, 2 and 1/2 hours. Was to get a wash but didn’t get to it, didn’t want to wait any longer. More

by Mitch.carrejo
Recommend Dealer
No
Employees Worked With
Don’t remover name
Jun 12, 2020 -

Sandia Toyota responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Tammy Burns, Customer Retention Manager, (833) 798-6885

June 08, 2020

Took vehicle in for routine maintenance and re-call. Car was completed 45 minutes early. Everything seems to be in good working order. Can't wait to go back. More

by anthony33irish
Recommend Dealer
Yes
Employees Worked With
Some guy
Jun 09, 2020 -

Sandia Toyota responded

It's fantastic to hear, Anthony, that we provided you with great customer service while assisting you with your routine maintenance and recall! We truly appreciate the opportunity to do business with you. Thanks for choosing Larry H. Miller Toyota Albuquerque! - Ernie Riach, General Manager

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