
Sandia Toyota
Albuquerque, NM
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Fine Service at LHM Toyota Fast, friendly welcome at service department drive-up. Just the first routine check up. Also warmly greeted at waiting area (Brittany) and directed to Fast, friendly welcome at service department drive-up. Just the first routine check up. Also warmly greeted at waiting area (Brittany) and directed to snacks, beverages, restroom, etc. Wait time reasonable; car was also washed and vacuumed; nice extra touch. A few months ago I appreciated the pleasant, relaxed buying process at LHM (with Rudy "Governor" Gomez), now will certainly use LHM's service too. More
Great service We were very happy with the way we were treated and Tyler did an amazing job and went above and beyond to make buying our car as pleasant as possible. We were very happy with the way we were treated and Tyler did an amazing job and went above and beyond to make buying our car as pleasant as possible. More
Honest Service I was taking advantage of prepaid maintenance plan and a mail coupon for free alignment check. Often times dishonest companies use this gimmick to ge I was taking advantage of prepaid maintenance plan and a mail coupon for free alignment check. Often times dishonest companies use this gimmick to get you into the shop an then fabricate or exaggerate other repair issues not covered by the plan or coupon. My visit was absolutely free. The alignment was within spec and the vehicle inspection results pointed out some normal wear that will need to be addressed at a future visit, but I wasn't pressed at all to have them repaired during this visit. More
LHM Service I greatly appreciated the excellent customer service I received by Megan and Todd (service dept.). Megan, especially, kept me informed throughout the I greatly appreciated the excellent customer service I received by Megan and Todd (service dept.). Megan, especially, kept me informed throughout the day of critical services that were needed (and which I was unaware of) and the costs associated with those services. She was polite, friendly, helpful, and knowledgeable. Todd also became involved and he, as well, assisted in reviewing and explaining more about the services performed. Many thanks to both! More
Our experience at LHM Me and my wife had a great experience and the sales people were the best we ever have experienced and I feel like I have new friends there. Me and my wife had a great experience and the sales people were the best we ever have experienced and I feel like I have new friends there. More
Odds are. Was thinking I’d wait awhile longer to get that new truck because I was upside down on the trade but the salesman made it easy for me to handle the pa Was thinking I’d wait awhile longer to get that new truck because I was upside down on the trade but the salesman made it easy for me to handle the payments so I can enjoy the vehicle now and many years to come. More
No pressure; willing to negotiate. Never felt pressured during the sales experience. Adrian was very willing to check other car estimate venues so we could negotiate a reasonable and sa Never felt pressured during the sales experience. Adrian was very willing to check other car estimate venues so we could negotiate a reasonable and satisfactory price. He was very upfront during our conversation, and he called a week later to check if we had any questions about the vehicle. More
PURCHASED 2018 Toyota Camry Hrybrid LTE My wife and I wished to trade in our 2010 Prius purchased Feb2011 from L. Miller Toyota in Albuquerque. We were met by Sales Rep Tony Maldonado, who c My wife and I wished to trade in our 2010 Prius purchased Feb2011 from L. Miller Toyota in Albuquerque. We were met by Sales Rep Tony Maldonado, who curiously was the same Sales Rep for our Prius. I related to Tony what I was looking for in an automobile and after some searching for a Wind Chill Pearl paint color 2018 Camry HYbrid LTE it was determined there was no such vehicle on the lot. Tony located the required car at a Santa Fe Toyota dealer. Before completing the transaction, Tony gave us a test ride in a 2018 Camry Hybrid LTE. Both my wife and I were very satisfied with the car and proceeded to make a cash purchase the car located in Santa Fe. Tony was extremely knowledgable about Toyota automobiles. Additionally he acted in a very professional manner. After trading in the Prius and returning home with the new Camry, Tony followed up with a telephone call to make sure everything was satisfactory. i asked Tony about how to program the computers which operate the various safety fixtures and that I was somewhat confused. We arranged to meet on 29Nov2017 and he and a couple co-workers walked me through the parts of the settings that I found confusing. I just have returned home after the meeting and am completely happy and satisfied with L H Miller Toyota and the staff that helped me through the process. More
Not to painful We had located our vehicle online. Called dealer, made arrangements to meet the next day as we needed to drive 3 hrs first. Simon Nguyen was exemplar We had located our vehicle online. Called dealer, made arrangements to meet the next day as we needed to drive 3 hrs first. Simon Nguyen was exemplary throughout. We are deeply satisfied with everyone and the process. More
Experience Great service. Very helpful and not pushy. Finance took a little longer than expected but safe day service was appreciated. Thank you for your call ba Great service. Very helpful and not pushy. Finance took a little longer than expected but safe day service was appreciated. Thank you for your call back and assistance More