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Sandia Toyota

Albuquerque, NM

4.5
1,491 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,491 reviews

May 01, 2017

Customer Experience is your Dealerships most valueable asset Brandon the Salesman listened to what I was looking for the first time I explained it and did not just want to show me everything they had in stock. More

by devo1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Robinson in Sales
May 01, 2017 -

Sandia Toyota responded

Thanks for your feedback! We're pleased to hear Brandon provided you with a pleasant experience. We truly appreciate your business and we hope to see you again soon. Have a nice day, Ernie Riach, General Manager

April 28, 2017

Excelent Salesman was accommodating , flexible and he listened to our needs and request. Took his time , showing us various vehicles. Great attitude & professi More

by Hd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delgado, manny
Apr 28, 2017 -

Sandia Toyota responded

Thanks for taking the time to share your feedback with us! We're happy to hear you enjoyed your experience with our salesman, but we're saddened that things didn't go right with our manager. Please let me know if there's anything you'd like to discuss - I'll be happy to address any concerns you may have. Thank you, Tammy Burns, Customer Retention Manager, (877) 413-5871

April 27, 2017

Great Service Your crew is always friendly and quick to answer any questions I may have. Love that you wash my 4 Runner when I bring it in for service. Great job, More

by Ann Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Apr 28, 2017 -

Sandia Toyota responded

Thanks for the kind words, Ann!It is always our goal to provide each and every customer with a pleasant service experience, and we're thrilled to hear we achieved that with you! Please let us know if there's anything else we can do for you. - Ernie Riach, General Manager

April 26, 2017

Never a problem Always a pleasure working with Estevan and Anthony. "We" suggested replacing the shocks and struts for a better ride, It worked out fine. Can't w More

by LuvMyRunner00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estivan, Anthony West
Apr 26, 2017 -

Sandia Toyota responded

Thanks for taking the time to share your review with us, Paul! We will be sure to pass your words along to Estevan and Anthony. We truly appreciate your business and we look forward to seeing you again soon. - Ernie Riach, General Manager

April 24, 2017

Profession service Service staff were professional, timely, and respectful of my schedule. Normally schedule an appointment though this time I just walked in. Toyota man More

by Kdussart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony West
Apr 25, 2017 -

Sandia Toyota responded

Thank you for leaving us such a great review! We take pride in providing excellent service in a timely manner, so we're pleased to hear about your experience with us. Should you need anything else, please do not hesitate to let us know! Best, Ernie Riach, General Manager

April 18, 2017

Went for Regular oil change I went with a per-appointment and the service was right on time. the service provider suggested what are the things that i have to do on my Camry and More

by Kannan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed. i forgot his name.
Apr 19, 2017 -

Sandia Toyota responded

Kannan, we appreciate you taking the time to leave us such an excellent review; it is always a pleasure hearing from our satisfied customers! Please do not hesitate to let us know if there's anything else we can do for you - we are always happy to help! Best, Ernie Riach, General Manager

March 31, 2017

They did the oil change in less time than I expected. I appreciate that my car will be serviced and they are located by Walmart so I can get two things done at once unlike last time when I waited for hour More

by Nation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 03, 2017 -

Sandia Toyota responded

Thank you for your valuable feedback. Our team works hard to provide each and every client with top-notch service in a timely manner. We're sorry to hear about your most recent experience. I'd appreciate a chance to talk to you to see what we can do to improve your satisfaction. Feel free to contact me at your convenience at (877) 413-5871. Thank you, Tammy Burns, Customer Retention Manager

March 30, 2017

Car Buying Experience They were really friendly and helped me get the exact car that I wanted at a great price, I definitely recommend this dealership! We worked with Brand More

by Alejandra Salinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 30, 2017 -

Sandia Toyota responded

I'm happy to hear that Brandon could get you the perfect car! Thanks for recommending us! Come back and see us soon. -Tammy Burns, Customer Retention Manager

March 29, 2017

Fast and convenient Great service nice people to work with girls at the front desk kept me informed about my vehicle , person who took Payment informed me of any recalls More

by edmoney123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember employees name
Mar 30, 2017 -

Sandia Toyota responded

We're glad we could provide you with great service! Thanks for taking the time to leave this review. Come back and see us again soon. -Tammy Burns, Customer Retention Manager

March 29, 2017

Outstanding Each person we spoke with was courteous, articulate, and informative. Rodney Gutierrez even went so far as to stop by to take us from home to the deal More

by dano.neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Gutierrez, Mike Pierluissi, Ray Sarabia, Sandra
Mar 30, 2017 -

Sandia Toyota responded

Thanks for the wonderful review! Congratulations on your new Rav4! We're glad we could make the whole experience as painless as possible. Come back and see us for you service needs. -Tammy Burns, Customer Retention Manager

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