Sandia Toyota

Great Best car buying experience so far. Great staff, great service, will always recommend them. Love the truck, so much fun to drive. Great service depar Best car buying experience so far. Great staff, great service, will always recommend them. Love the truck, so much fun to drive. Great service department as well More

Appointment was easily made to fit my schedule Every part of the service experience was handled professionally and quickly. Repair time was less than expected. Please fix the car wash, it's a l Every part of the service experience was handled professionally and quickly. Repair time was less than expected. Please fix the car wash, it's a little bonus I appreciate after every service. More

Great service! I love this service department. They take such great care of me when I come in for service. Fast and so friendly, they always check with me before doi I love this service department. They take such great care of me when I come in for service. Fast and so friendly, they always check with me before doing any added services. I get treated like family and that is good business. More

A new Highlander SE We have always disliked the prospect of purchasing a vehicle. Our experience was different this time. Devonte, Josh and Derrick made us feel at home We have always disliked the prospect of purchasing a vehicle. Our experience was different this time. Devonte, Josh and Derrick made us feel at home and completely comfortable during the entire process. They made sure we understood every detail of the purchasing process by quickly explaining anything we questioned. More

A smooth purchase process My interactions with Richard went very well and overall, I was pleased with the purchase process. I had purchased another vehicle here and my purchas My interactions with Richard went very well and overall, I was pleased with the purchase process. I had purchased another vehicle here and my purchase experiences both went consistently well. At the same time, I also went to the dealership to explore getting a map update for the navigation system on our existing Toyota vehicle and was disappointed in the high cost for an update. More

Great salesperson I really enjoyed my salesperson Shawn. I think he did a great job helping me make my decision on what I wanted to buy. I would return. I really enjoyed my salesperson Shawn. I think he did a great job helping me make my decision on what I wanted to buy. I would return. More

Superior service! Mr. Duran provided superior service from the beginning until completion of the transaction. The patience and flexibility to my situation was appreciat Mr. Duran provided superior service from the beginning until completion of the transaction. The patience and flexibility to my situation was appreciated. Mr. Duran was very knowledgeable about Toyota products and made sure I was educated. I have had horrible experiences with purchasing a vehicle in the past, but LHM Toyota made the process easy. The finance manager Scott went above and beyond to help our military family! I would recommend LHM Toyota to all my friends and family. More

Dream come true Being in toyota was a wonderful experience. It was fun. I hardly notice the time. Gabe was very helpful. I would definitely recommend Gabe and the p Being in toyota was a wonderful experience. It was fun. I hardly notice the time. Gabe was very helpful. I would definitely recommend Gabe and the place to my friends. I was able to purchase the car of my dreams. A dream come true. More

Great job! This dealership did a great job helping me get into a 2017 Camry! The internet sales team is very professional and attentive. The sales manager was This dealership did a great job helping me get into a 2017 Camry! The internet sales team is very professional and attentive. The sales manager was more than reasonable when negotiating. I only had to haggle a couple times before we agreed on the price! This dealership will make you actually enjoy your car buying experience instead of dreading it! Thank you Adrian and Enrique! More

Overall good experience I purchased a new vehicle (as a customized order) through the Costco program and was pleased with the rapid response to my request. The Internet sales I purchased a new vehicle (as a customized order) through the Costco program and was pleased with the rapid response to my request. The Internet sales representative (Enrique) was very helpful and seemed truly interested in helping me find exactly what I wanted without any of the usual sales pressure (I actually had to convince him that I needed a more expensive trim line!). The discount negotiation was very straightforward and fair. He was very good at keeping me updated on the progress of my order as it was being built and shipped. The finance discussion conducted with another person (Derrick), though amiable, was less straightforward, however. The way the costs and credits were presented was confusing and I had to request a written summary so I could verify that all was correct (I had to remind him to credit my deposit, which he said he had forgotten about). He also initially presented the offer of an extended warranty and other services as 'free' from the LHM dealership. I had to ask about the costs involved, which he then explained. Overall, I received good to excellent service and the experience was much better than previous auto purchases. I think, however, that a better presentation of all the costs, preferably in advance so I would have had time to review it before completing the purchase, would have improved my rating to 5 stars. More