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Sandia Toyota

Albuquerque, NM

4.5
1,491 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,491 reviews

March 28, 2017

Friday Atafternoon at LHM Toyo The three persons with whom we dealt were very personable and knowledgeable, They ere very friendly and quite fully explained all features of the dea More

by RonJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Mosnsanto, Richard Jiron
Mar 28, 2017 -

Sandia Toyota responded

Thank you for your positive review Ron! I will be sure to relay the message to Richard, Adrian and the rest of our staff. Customer satisfaction is our top priority and it’s always great to hear from a satisfied customer! We hope you are enjoying your new vehicle—welcome to the Toyota family! -Tammy Burns, Customer Retention Manager

March 26, 2017

Value of Preventative Maintenance Was not told of failed service needed until checkout. I believe customer service should have called (as I was waiting) and asked if I would like the More

by Debra Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALWAYS GREAT COMMUNICATION WITH Todd Mills, Anthony West
Mar 28, 2017 -

Sandia Toyota responded

Debra, thank you for the honest feedback regarding your visit. I apologize for the miscommunication about the service needed and your experience will be used to improve our processes. It's my hope that we can do better the next time around and provide you with customer service worthy of 5-stars. -Tammy Burns, Customer Retention Manager

March 25, 2017

it was very good to deal withthe people working at toyota it was very good experience dealing with. Richard. was with me intel I left the place with welcoming smile and I felt like VIP and I will recommend my More

by Tahany1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
Mar 27, 2017 -

Sandia Toyota responded

Thanks so much for posting this review! Larry H. Miller Toyota Albuquerque loves being your go-to dealership for all your vehicle needs, and customer service is always our #1 goal. I’ll make sure to let Richard and his manager know they’re doing a great job. Thanks again, and we look forward to seeing you again in the future! -Tammy Burns, Customer Retention Manager

March 24, 2017

Awesome Very professional and great use of technology to help the service dept. I was told everything that was going to be done to my truck and when my truck More

by Earl Santillanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony West
Mar 24, 2017 -

Sandia Toyota responded

Earl, I'm so thrilled to hear that you're satisfied with the service you received! It's important that we be honest with our customers and inform them of all services being done on their vehicle. Please let us know if we can be of further assistance in any other way. -Tammy Burns, Customer Retention Manager

March 23, 2017

Great place and people Adreian took terrific care of me and if you go, I would HIGHLY recommend him Great service, price and all around experience More

by Jim Farren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adreian
Mar 24, 2017 -

Sandia Toyota responded

Thank you for the rating Jim! I'm happy to hear that you had an all around great experience with our team, price, and the timely manner of your service. Your recommendation is greatly appreciated. -Tammy Burns, Customer Retention Manager

March 17, 2017

Bought new truck Very knowledgeable. Told us about the specials and rebates. Let us look at multiple vehicles. Helped to get the best deal for our trade-in. More

by jbsandov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Reyes, Rudy Gomez
Mar 20, 2017 -

Sandia Toyota responded

Thank you for the feedback! I'm very happy to hear about the deal for your trade in and the knowledge our team presented to you in your search for a new vehicle. We hope you enjoy your new truck. Please don't hesitate to contact us if there's anything else we can do for you. -Tammy Burns, Customer Retention Manager

March 15, 2017

Excellent Service Service was done efficiently and accurately. One of the shock absorber was found leaking during inspection and the mechanic contacted me immediately f More

by ryncats77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEDEDIAH GLASER
Mar 16, 2017 -

Sandia Toyota responded

I'm happy to hear that we were able to discover the shock absorber leak and take care of that for you with your consent. We strive to perform all service appointments as efficiently and accurately as we can. Thank you for taking the time to leave this review. We hope to see you again soon! -Tammy Burns, Customer Retention Manager

March 10, 2017

A Return Visit I was a long time dealership customer but stopped coming when Joe Sanchez left the dealership. The next customer reps were not attentive, wholly comp More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Canales
Mar 13, 2017 -

Sandia Toyota responded

Jake, thank you for sharing your feedback with us. I'm sorry to hear that you unsatisfied with your service once Joe left, however, I'm happy to hear that you've been impressed with Roberto. It's important that we are attentive, competent, and helpful with all customers and I'm sure you'll see this continue in the future. We look forward to seeing you again! -Tammy Burns, Customer Retention Manager

March 09, 2017

Great Experience Just bought a brand new 2017 RAV4 and I love it. Great car and great service. 0% interest for 72 months. The brown interior is my favorite. More

by Garcia34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Mar 09, 2017 -

Sandia Toyota responded

Congratulations on the purchase of your new RAV4! What an excellent vehicle you've chosen. I'm happy to hear that you're pleased with the SUV and the service by Bud. Enjoy driving your new vehicle around Albuquerque! -Tammy Burns, Customer Retention Manager

March 05, 2017

2017 Toyota Tacoma Great experience, David Chavez and Enrique did a great job of guiding me through the process. The website is easy to use and valuable. Great overal More

by warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chavez, Enrique
Mar 06, 2017 -

Sandia Toyota responded

I'm happy to hear that you had a great overall experience from our team to our website Warren. I'll pass this on to David and Enrique. Have fun in your new 2017 Toyota Tacoma! -Tammy Burns, Customer Retention Manager

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