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Sandia Toyota

Albuquerque, NM

4.5
1,495 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,495 reviews

January 22, 2017

Superior service! Mr. Duran provided superior service from the beginning until completion of the transaction. The patience and flexibility to my situation was appreciat More

by Jeni2be
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Duran, Scott (finance)
Jan 23, 2017 -

Sandia Toyota responded

Enrique and Scott had a pleasure working with you, thank you for leaving such a complimentary review! The environment that describe here is just what we strive for. We appreciate your recommendation and your service to this country. Please let us know if we can be of further assistance in any way. -Tammy Burns, Customer Retention Manager

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January 19, 2017

Dream come true Being in toyota was a wonderful experience. It was fun. I hardly notice the time. Gabe was very helpful. I would definitely recommend Gabe and the p More

by Agnes14
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel salasar
Jan 23, 2017 -

Sandia Toyota responded

We're so happy to help you make your dream come true! Thank you for leaving such kind words for Gabe, he'll definitely appreciate reading this. Enjoy the new Toyota! -Tammy Burns, Customer Retention Manager

January 18, 2017

Great job! This dealership did a great job helping me get into a 2017 Camry! The internet sales team is very professional and attentive. The sales manager was More

by JPW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Monsanto; Enrique Duran
Jan 19, 2017 -

Sandia Toyota responded

Congratulations on the new Camry! I'm very happy to hear that you enjoyed the car buying experience thanks to the wonderful customer service shown by Adrian and Enrique. I'll be sure to pass this on to each of them. Thank you for choosing LHM Toyota Albuquerque! -Tammy Burns, Customer Retention Manager

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January 15, 2017

Overall good experience I purchased a new vehicle (as a customized order) through the Costco program and was pleased with the rapid response to my request. The Internet sales More

by ToyotaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Duran; Derrick Brennan
Jan 17, 2017 -

Sandia Toyota responded

Thank you for such a detailed review, you've provided great information here! I'm happy to hear that you had a good overall experience and that it went above previous car purchasing visits. We'll use your feedback about the presentation of costs to improve. Enjoy the new vehicle! -Tammy Burns, Customer Retention Manager

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January 13, 2017

Replacement Seat I purchased a vehicle and the seat broke on it. To get a new part was to expensive so I bought one on Ebay and had it shipped to their repair shop. Wo More

by jjquix2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mills, and Jed Glazer
Jan 13, 2017 -

Sandia Toyota responded

Todd and Jed are wonderful employees and I'm so happy to hear that they were so helpful with your seat repair! Thank you for the wonderful compliments, we really appreciate the time it took to leave this review. -Tammy Burns, Customer Retention Manager

January 13, 2017

Excellent young sales rep: Adrian Monsanto Knowledgeable, trustworthy, honest - not typically how you would hear a car salesman described... but Adrian proved himself to possess all of those ch More

by airstreambill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Monsanto
Jan 17, 2017 -

Sandia Toyota responded

Wow, what great compliments for Adrian! I'll be sure to pass this along to him and I know he appreciates the recommendation you've included here in this review. Thank you for choosing LHM Toyota Albuquerque. -Tammy Burns, Customer Retention Manager

January 11, 2017

Excellence is a habit Toyota was not actually included in the list of options for a first car I had in mind. But Gabe did everything he could to make my first car buying ex More

by aycee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Salazar
Jan 13, 2017 -

Sandia Toyota responded

Toyota really is a wonderful brand and we congratulate you on your first car purchase! Gabe had a great time working with you and we look forward to seeing you again. -Tammy Burns, Customer Retention Manager

January 09, 2017

He explains everything I gave this rating cause I don't have questions and the dealer was always friendly, respectful and attentive, the service is awesome and complete More

by Hvazquez913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember the name of finance dept
Jan 09, 2017 -

Sandia Toyota responded

We appreciate the rating, thank you! We look forward to working with you again and providing the same friendly, respectful, and attentive service in the future. -Tammy Burns, Customer Retention Manager

January 08, 2017

Helpful, efficient and open Felicia was very helpful and clear in explaining the features and functions of the 2016 Toyota 4Runner Trail edition I traded for my 2016 Tacoma - als More

by Barak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia
Jan 09, 2017 -

Sandia Toyota responded

Thank you for taking the time to give Felicia a shout out! I'll be sure to show her this review. Have a blast driving your new 4Runner around Albuquerque! -Tammy Burns, Customer Retention Manager

January 07, 2017

Love my 4Runner Trail First experience at the dealership was not great. Didn't seem to me that anyone wanted to help me with my interest in a 4Runner TRD Pro model since it More

by tjleveque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Gutierrez
Jan 09, 2017 -

Sandia Toyota responded

Thank you for the review! I'm so happy to hear that Rodney contacted you after your initial experience wasn't ideal. Congratulations on the new 4Runner! -Tammy Burns, Customer Retention Manager

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