Sands Ford of Pottsville

Sub-par After the hail storm in Reading, Pa my car was totaled... While searching for a new car I found the car I had wanted for a very long time at this lot, After the hail storm in Reading, Pa my car was totaled... While searching for a new car I found the car I had wanted for a very long time at this lot, and bonus it was in my budget. I had a nice size down payment, and was told I was guaranteed a loan. I put money down to hold the car until I was officially approved for a loan, under the assumption that they would hold the check until I was approved. Day after I out down payment on car, I didn't hear from anyone, later in the evening I had to call to check on the status of the car... Turns out finance guy went home sick.. Day two.. Found out my check was cashed, and I still wasn't approved for a loan... I was told that I couldn't get the car that I wanted, but I needed to get a more expensive car... That I didn't want... Long story short I was promised things and they weren't delivered... My sales guy was nice but talked around a bush.. Felt very taken advantage of... And belittled... In the end I borrowed money from a friend to buy the car and didn't get a loan through them. Grateful to be done with the company. More

Excellent Experience Bought a 2010 Jeep Wrangler, site unseen, everyone involved made the process very simple and fast. They also sent two very friendly gentleman to deli Bought a 2010 Jeep Wrangler, site unseen, everyone involved made the process very simple and fast. They also sent two very friendly gentleman to deliver it to my door. More

My son and i bought a jeep wrangler on the way home it had the eath wobble they said it was the tire pressure. I changed the stabilizer and it never happened again. My son drove an hour to get service so had the eath wobble they said it was the tire pressure. I changed the stabilizer and it never happened again. My son drove an hour to get service so they could tell him it was the tire pressure. The stabilizer was a 37.00 part that they would not change for him. More

RED CARPET SERVICE FROM START OF DEAL TO FINISH. TREATED WITH UTMOST RESPECT AND COURTESY BY THESE FINE GENTLEMAN. MR. ROSENBERGER WENT OUT OF HIS WAY TO GIVE US ACCESS TO OUR VEHICLE. WITH UTMOST RESPECT AND COURTESY BY THESE FINE GENTLEMAN. MR. ROSENBERGER WENT OUT OF HIS WAY TO GIVE US ACCESS TO OUR VEHICLE. More

Joe spent literally hours with us, going over all the options available then searching other dealerships until he found one that had everything we wanted. When the car arrived, he met with us and walked options available then searching other dealerships until he found one that had everything we wanted. When the car arrived, he met with us and walked through all the features of the car. With all of the electronics, it was a bit confusing, but he explained everything until we felt comfortable that we understood how everything worked. He was extremely pleasant to deal with and not at all 'pushy' as one would expect from some car salesman. More

Thank you very much Jared Sands, Ken, Richard, and Dennis for helping a neighbor get a second hand vehicle and establish credit. Your personal understanding or kindness is so very appreciated. Wishing you an for helping a neighbor get a second hand vehicle and establish credit. Your personal understanding or kindness is so very appreciated. Wishing you and Sands Ford and Staff a very Merry Christmas and healthy Happy New Year. Sincerely, Kim Russell Seibert More

Stopped to check out a used F150 on a Saturday. Spoke with Jim and he was extremely helpful. Showed me the vehicle inside and out and was very helpful. Due to it being late in the day he asked if I could with Jim and he was extremely helpful. Showed me the vehicle inside and out and was very helpful. Due to it being late in the day he asked if I could return with my wife and it looked good for me to take home the truck. We return on Monday and within an hour or so we were preparing to take home the F150. Jim and Rick worked quikly to get us the payment that we wanted. We left vry happy and will recomend Sands to our friends. More

My husbands and I went to Sands Ford of Pottsville looking for a second car, and the sales rep that worked with us was great.He was very friendly and helped us with any questions or concerns we had. W looking for a second car, and the sales rep that worked with us was great.He was very friendly and helped us with any questions or concerns we had. We never purchased a car though a dealership before, and the sales rep made the entire experience super easy. I would recommend going there to anyone who asked. More

I came across this dealership because I saw they work with people with bad credit. I have made some mistakes and was living those consequences. My car I had was on its last leg and refused to go to a buy with people with bad credit. I have made some mistakes and was living those consequences. My car I had was on its last leg and refused to go to a buy here pay here. I had all intentions that day to go in and buy a used car in good condition. When my mom and I walked in to sands Suzuki We had an appointment with Dayna. She was by far the most friendliest sales person I have ever dealt with. She was friendly, made us feel so comfortable, and she understood what situation I was in and didn't judge me what so ever. After filling out the credit app and talking down payment and monthly payment she then said how about a brand new Suzuki sx4. I nearly fell over because I never thought I would have qualified for a brand new car!! I was completely excited. We took it for a test drive and she knew everything there was to know about the car! Moments later I found out I was approved! It was the best feeling in the world! I told everyone about how friendly Dayna was and how she was able to get me in my car that same day. I would recommend working with her to anyone because she pays attention and cares and was the nicest person I have ever seen at a dealership. She knows a lot about what she is selling and cares for her customers. I would most certainly go back to her without a doubt. I was so appreciative for everything she did for me that day because like I said my credit was spotty and didn't have intentions on a new car because I didn't think I would qualify. She was able to get me a brand new car and I couldn't be anymore thankful for that! My mom did co-sign for me, but she also has spotty credit and just got herself a new car so being able to leave that day with a brand new car was amazing!! More

Worked with Jean Paul and he was excellent! He provided above and beyond service and was nothing but kind throughout our visit at the dealership. above and beyond service and was nothing but kind throughout our visit at the dealership. More