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Sands Ford of Pottsville

Pottsville, PA

4.8
155 Reviews

440 N. Claude A Lord Blvd

Pottsville, PA

17901

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155 Reviews of Sands Ford of Pottsville

July 24, 2011

We had a pleasant experience dealing with Sands Ford. The vehicle we purchased met our expectations. Ken was very helpful with the purchase and the transaction went smooth and fast. We would recommend More

by Sqrlmnkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Koscil, Ken Koscil
Jul 25, 2011 -

Sands Ford of Pottsville responded

Dear "Sqrlmnkey": Just a quick note to say thanks for your recent purchase and review on dealerrater.com. We appreciate your faith in us and the kind words you posted. Feel free to look up Ken Koscil or myself anytime and we hope to see you soon! Sincerely, Gene Werley Marketing Director Sands Auto Group

Jul 25, 2011 -

Sands Ford of Pottsville responded

Dear "Sqrlmnkey": Just a quick note to say thanks for your recent purchase and review on dealerrater.com. We appreciate your faith in us and the kind words you posted. Feel free to look up Ken Koscil or myself anytime and we hope to see you soon! Sincerely, Gene Werley Marketing Director Sands Auto Group

Jul 25, 2011 -

Sands Ford of Pottsville responded

Dear "Sqrlmnkey": Just a quick note to say thanks for your recent purchase and review on dealerrater.com. We appreciate your faith in us and the kind words you posted. Feel free to look up Ken Koscil or myself anytime and we hope to see you soon! Sincerely, Gene Werley Marketing Director Sands Auto Group

Jul 25, 2011 -

Sands Ford of Pottsville responded

Dear "Sqrlmnkey": Just a quick note to say thanks for your recent purchase and review on dealerrater.com. We appreciate your faith in us and the kind words you posted. Feel free to look up Ken Koscil or myself anytime and we hope to see you soon! Sincerely, Gene Werley Marketing Director Sands Auto Group

July 02, 2011

I was greeted immediately, when I got to the dealership. Joseph was very friendly and very informative. I took a test drive and really liked the performance. I was given a good deal for the car. (And I'm More

by kherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Biel
Jul 11, 2011 -

Sands Ford of Pottsville responded

Dear "kherri", Thanks for your purchase and recent positive review on DealerRater! I'm happy to hear you had such a positive experience with Joseph Biel and we all look forward to serving you in the future. Sincerely, Gene Werley Marketing Director Sands Auto Group

June 30, 2011

My entire car buying experience with Sands Suzuki was excellent. The sales staff was very helpful without being pushy. The finance manager was excellent as far as giving advice and explaining everything. More

by may2947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Biel and Stan
Jul 01, 2011 -

Sands Ford of Pottsville responded

Dear "may2947", Thanks so much for your recent purchase and the perfect scores you gave us on DealerRater! Your salesperson (Joseph Biel), is pretty new to our organization. It's good to know that the Sands way to do business has already been well impressed upon him. Enjoy your new Suzuki, and please spread the word about your positive experiences with Sands Auto Group. Take care. Gene Werley Marketing Director Sands Auto Group

June 06, 2011

Honest and upfront with trade value, price on vehicle was great. Gave me great interest rate as I knew from at home research what rate to expect (know my credit score). Some dealers will get you to bite on a More

by olivia2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosenberger, Rich Tarapchak , Jim Rosenberger
Jun 07, 2011 -

Sands Ford of Pottsville responded

Dear "olivia2006", Thanks a bunch for your recent purchase and sparkling review on DealerRater! We appreciate your high marks and value your business tremendously. As always, we look forward to seeing you and serving your every auto need. Keep in touch! Gene Werley Marketing Director Sands Auto Group

May 29, 2011

This dealership worked very hard for me to purchase my new vehicle. I had been to a Jeep dealer prior to go to the Ford dealer. They wanted more money for a cheaper vehicle. I am happy I chose this dealer More

by jersey23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
ken koscil, Ken Koscil
May 31, 2011 -

Sands Ford of Pottsville responded

Dear "jersey23", Thank you for your recent purchase and the positive review just gave us on DealerRater.com. Ken Koscil is one of our finest sales consultants, who regularly scores very highly when it comes to customer service. It sounds that we saved you some money and were able to provide a better equipped vehicle. That's what we love to hear! We look forward to seeing you when you visit for service. My office is right next to Ken's, so please pop your head in and say hi the next time you visit. Take care & happy motoring! Gene Werley Marketing Director Sands Ford/Suzuki of Pottsville

March 25, 2011

Ken did all he could to help this sale go smooth. From easing me through the worry of credit issues to building my confidence that the vehicle I purchased was a great deal and would give years of good dri More

by coop544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Koscil, Ken Koscil
Mar 26, 2011 -

Sands Ford of Pottsville responded

Dear "coop544", Thank you for your repeat purchase and positive review on DealerRater. Ken Koscil is very focused on customer service and a top notch gentleman to work with on a purchase. Our finance team is well seasoned and very good at finding windows of opportunity when your credit is less than perfect. It was a pleasure serving you and I wish you much better luck with this purchase. Gene Werley Marketing Director Sands Auto Group

March 22, 2011

Paul was great to deal with, he answered my questions and was very knowledgeable about the operation of all the different functions of the vehicle. I gave the rating that I did because Paul was very thorough More

by ellick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyer, Paul Boyer
Mar 23, 2011 -

Sands Ford of Pottsville responded

Dear "ellick", Thank you for your friendly remarks on DealerRater. Paul Boyer & and the entire Sands staff value your purchase, time, and opinions. Paul is very dependable and cares a great deal about serving our customers to the best of his ability. Many times he'll assist customers even if they are assigned to other salespeople. He's a treat to work with. Enjoy your new vehicle and we look forward to seeing you in our service department. Please say hello any time! Gene Werley Marketing Director Sands Auto Group

March 20, 2011

We went looking for a new car for our son and dediced to look around for a new car. Paul was very helpful in asking me what i was looking for instead of him just showing what he had to sell. He listen inste More

by mcadau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Boyer/Jim Rosenberger, Jim Rosenberger, Paul Boyer
Mar 21, 2011 -

Sands Ford of Pottsville responded

Hello "mcadau", Thanks a bunch for your nice review on DealerRater. Your review is what dealers dream of! We really appreciate your purchases and friendly comments. We are here to serve you and never hesitate to ask any member of the Sands staff for assistance. Take care and we look forward to seeing you again! Gene Werley Marketing Director Sands Auto Group

March 16, 2011

very good overall experience, not pressured into anything. need to improve on speeding up the paperwork process, think 3+ hours is a little long. was taken back by automatically assuming that custom More

by mtlica69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosenberger, Jim Rosenberger
Mar 16, 2011 -

Sands Ford of Pottsville responded

Dear "mtlica69", Thanks again for your purchase and positive review on DealerRater. I will make it a point to speak with the Finance Manager regarding the amount of time it took for your paperwork. Normally things do not take nearly that long. I appreciate that you pointed that out to us. Enjoy your purchase and we look forward to serving you! Sincerely, Gene Werley Marketing Dircetor Sands Auto Group

March 16, 2011

I was not pressured into anything. Jim was very friendly and a great salesman to deal with. The purchase was smooth. I highly recommend Jim if you are looking for a new car. He and the other people at Sands More

by Jimmy4x4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosenberger, Jim Rosenberger
Mar 17, 2011 -

Sands Ford of Pottsville responded

Dear "Jimmy4x4", Thank you for your recent purchase and kind remarks on DealerRater. It sounds like we hit the bullseye with you and what you were looking for in a vehicle purchase. I'm happy to hear that. Jim is an asset to our store. I personally worked with him in another industry and I can attest to his polished customer service skills. Thank you again and we look forward to seeing you in our service department! Best wishes. Gene Werley Marketing Director Sands Auto Group

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