Sands Ford of Pottsville

This dealership worked very hard for me to purchase my new vehicle. I had been to a Jeep dealer prior to go to the Ford dealer. They wanted more money for a cheaper vehicle. I am happy I chose this dealer new vehicle. I had been to a Jeep dealer prior to go to the Ford dealer. They wanted more money for a cheaper vehicle. I am happy I chose this dealership. This is my 2nd purchase from them. Service is great too. More

Ken did all he could to help this sale go smooth. From easing me through the worry of credit issues to building my confidence that the vehicle I purchased was a great deal and would give years of good dri easing me through the worry of credit issues to building my confidence that the vehicle I purchased was a great deal and would give years of good driving. Ken and the crew seemed very understanding of my credit issue as I just had my 2007 Focus totalled after an accident that was not my fault. Very scary to think that I work an hour away and may not have a vehicle to get there. From the begining all were very confident they could help me out. And now I move up to a newer Ford and a more expensive model. Tell them Thanks More

Paul was great to deal with, he answered my questions and was very knowledgeable about the operation of all the different functions of the vehicle. I gave the rating that I did because Paul was very thorough was very knowledgeable about the operation of all the different functions of the vehicle. I gave the rating that I did because Paul was very thorough in all his explanations, and was very professional in the way he dealt with me. More

We went looking for a new car for our son and dediced to look around for a new car. Paul was very helpful in asking me what i was looking for instead of him just showing what he had to sell. He listen inste look around for a new car. Paul was very helpful in asking me what i was looking for instead of him just showing what he had to sell. He listen instead of talking and went out of his way to make this car buying experince the best. I bought the new Ford Fiesta and my husband asked about the 2011 Ford Escape in the show room. We have a 2007 Explorer (bought at Sands in 2010) Jim ran some numbers for my husband and we trade the Explorer for the Escape. Both of these gentlemen were very professional and went out of their way with customer service. We have always bought our cars at Sands Ford in Pottsville and will recommend to anyone who is looking for new or used vehicles. More

very good overall experience, not pressured into anything. need to improve on speeding up the paperwork process, think 3+ hours is a little long. was taken back by automatically assuming that custom anything. need to improve on speeding up the paperwork process, think 3+ hours is a little long. was taken back by automatically assuming that customer would want to purchase powertrain warranty without asking customer first, but was good experience otherwise. More

I was not pressured into anything. Jim was very friendly and a great salesman to deal with. The purchase was smooth. I highly recommend Jim if you are looking for a new car. He and the other people at Sands and a great salesman to deal with. The purchase was smooth. I highly recommend Jim if you are looking for a new car. He and the other people at Sands treated me with respect. I was given a good trade value for my old car and offered competitive financing. I was very happy with the entire purchase from start to finish. Thanks Jim Rosenberger! More

This is the first new vehicle I purchased from this dealership and my experience was very good. The dealership exceeded all of my expectations on price and quality of service. All of the sales people dealership and my experience was very good. The dealership exceeded all of my expectations on price and quality of service. All of the sales people were courteous and accommodating when I was waiting for the sales person I was dealing with. I would recommend this dealership. More

They sold me a car with a bad motor and done nothing to right the situation. basically told me that its my problem. do yourself a favor and get a vehicle from anywhere else, and save yourself the stress an right the situation. basically told me that its my problem. do yourself a favor and get a vehicle from anywhere else, and save yourself the stress and frustration. this dealer is only after the short money obviously, and don't care about you, the costumer. More

The experience I had shopping for a new vehicle was just horrendous! Nobody made me feel like a 'customer'. Until I went to visit Ken & everybody at Sands Ford! There they made me feel comfortable, importan horrendous! Nobody made me feel like a 'customer'. Until I went to visit Ken & everybody at Sands Ford! There they made me feel comfortable, important to the decision process, like a Real Person and Not Just a DOLLAR SIGN wanting to give me what they didn't want just to make a profit! I Have Never Had such a Pleasureable Experience while making such an important decision! Ken was just Terrific while being So Patient with me,(which isn't easy)and he was Informative and not one to 'double talk' a sale. The Whole Experience I had with the whole Sands Ford Dealership was UNBELIEVEABLE! I was looking for a different vehicle for about a month, and dealt with ALL KINDS of 'sales people', but the only salesperson I Needed was Ken. I Absolutely Know For Sure that when I need another vehicle, I Have NO Doubts where my FIRST & ONLY Place to go! I Would Recommend Sands Ford in Pottsville to ANYONE & EVERYONE! The people are the Best, and the prices are Much Better than Anyone Else Out There! (Believe me, I've Been to Too Many Others & Have the Experience of dealing with the other guys.) Once Again, I Would Like to show My Grateful Appreciation to Everyone for Doing All You Have Done to Assist Me in my Automotive Needs. Sincerely, David Stank More

Ken was very knowledgeable about the vehicle I was interested in, where he was able to answer every I asked. Additionally, Ken was very friendly and courteous to myself and my family throughout our v interested in, where he was able to answer every I asked. Additionally, Ken was very friendly and courteous to myself and my family throughout our visits to the dealership. He repeatedly offered his help even after I left the dealership with the car: I could call him or stop by with any questions any time. Overall, I have no complaints about Ken. He deserves every rating I have given him, and I would definitely buy another car from him again. More