Sands Kia - Service Center

I visited Sands Kia in Surprise for an oil change for my 2010 Mazda. I made an appointment and was greeted at my vehicle by Chrissy. She reviewed the work order for the oil change and was very descriptive 2010 Mazda. I made an appointment and was greeted at my vehicle by Chrissy. She reviewed the work order for the oil change and was very descriptive of the additional courtesy services the technician would perform. She went over the twenty-one point inspection, and she asked me if there was anything else I might have a concern with, well since you asked.. I explain a minor performance problem I noticed with the vehicle.. I would feel a light vibration in the steering wheel when applying the brakes.. she offered to have the tech look into it.. that was great! and as part of the value customer experience they were pushing for... there was a basic car wash included. While I was waiting for my vehicle, I enjoyed a cup of joe in the clean lobby.. At the end, after my car was ready, Chrissy went over the results of the inspection, the work order and the problem I was having with the vibration in the steering wheel.. turned out to be that the tires would have to be replaced soon, she already had an estimate ready for a new tire set including the recommended alignment. I was wowed by Chrissy's professionalism and her customer service, I will be back to get tires just because she made me feel as a valued customer, and she gained my trust.. More

I brought my vehicle in for service and I was greeted imediately. I did not have an appointment, however Stephen was prompt in getting my vehicle back for service. Stephen was very professional & kind. I imediately. I did not have an appointment, however Stephen was prompt in getting my vehicle back for service. Stephen was very professional & kind. I knew that I could trust him. When my vehicle was ready he was very good at explaining what needed to be done to get my vehicle back to 100% and I felt comfortable in my decision to proceed to the next step. Thanks Sands Kia!!! More

I bought my car at this dealership a little over a year ago. I take my car for service and everytime I go to this dealership I am greeted with friendly smiles, and everyone is very helpful. I recently took ago. I take my car for service and everytime I go to this dealership I am greeted with friendly smiles, and everyone is very helpful. I recently took my car in because one of the service advisors, Stephen Sanchez, said he could help me with finding someone who can do auto body work as I was recently involved in a minor accident. Service was really quick and time efficient. I would highly recommend this dealership for service. More

I went to the dealership for a basic oil change and everyone there was very friendly and the techs were through with inspecting my car. I also like that they lend an IPad while I wait. everyone there was very friendly and the techs were through with inspecting my car. I also like that they lend an IPad while I wait. More

I WENT TO GO FOR SERVICE FOR MY KIA SERENTO AND I FOUND OUT THAT THE BATTERY WASNT COVERD ON MY WARRANTY SO I BOUGHT ANOTHER FROM AUTOZONE AND WENT BACK HE HELPED ME FOR FREE I WANTED TO SAY THANK YOU SO M OUT THAT THE BATTERY WASNT COVERD ON MY WARRANTY SO I BOUGHT ANOTHER FROM AUTOZONE AND WENT BACK HE HELPED ME FOR FREE I WANTED TO SAY THANK YOU SO MUCH WE COULDNT HAVE DONE IT WITH OUT YOU More