Sandy Sansing BMW

They charged me $190 for a diagnostic, took car apart and didn't put it back together right. When I took my car there it was no check engine light on, went to pick it up and car is running rough with check didn't put it back together right. When I took my car there it was no check engine light on, went to pick it up and car is running rough with check engine light on. My starter was bad, I knew that when I took it there. The car will start now but runs l Iike xxxx. My receipt say they did a road test but the lady at service desk say that the mechanic never took the car on the road More

Car I was sold was not as advertised! !! Was told it had certain features that were stressed were important to me & 1 week after picking up the car, realized it did not have this feature! !! Was told it had certain features that were stressed were important to me & 1 week after picking up the car, realized it did not have this feature! Their fix was to give me a trade in on the car I just purchased with only 300 miles on it, for $12,000 less than I paid for it!!! Not cool at all!!!! Was difficult to get them cancel maintenance, service & tire contracts which we told them we wanted cancelled the day the car was picked up!!! Will not ever do business with them again!!! More

The BMW dealership of Pensacola is a very professional and friendly place of business. They made buying a car a pleasant experience. and friendly place of business. They made buying a car a pleasant experience. More

Excellent service and communication. Service Rep Tracy Patterson is awesome! Great consideration to my schedule in my wait time. Service Rep Tracy Patterson is awesome! Great consideration to my schedule in my wait time. More

Our client advisor, Lori Esser was very knowledgeable about the vehicle.we chose and very professional in our discussions with her, the sales manager, and finance manager. about the vehicle.we chose and very professional in our discussions with her, the sales manager, and finance manager. More

They were helpful during the purchase (not pushy)and great in customer service thus far on service great in customer service thus far on service More

Helpful staff, high quality car maintenance and easy to do business! Recommend for car service. do business! Recommend for car service. More

I was very pleased with Scott White and the other staff I met at Sandy Sansing BMW. Very knowledgeable and professional. I would recommend them to anyone. met at Sandy Sansing BMW. Very knowledgeable and professional. I would recommend them to anyone. More

Everything was well communicated and timely. Luisa was an excellent representative. We are still in the process of learning the new technology and have been encouraged to revert as often as nece Luisa was an excellent representative. We are still in the process of learning the new technology and have been encouraged to revert as often as necessary with any questions. All in, a great buying experience. More