Sandy Sansing BMW

I bought my car here back in Nov of 2021 and everyone has been nothing but spectacular to deal with. I refuse to take my car anywhere else for service and Tracy has gone over and beyond every single time to been nothing but spectacular to deal with. I refuse to take my car anywhere else for service and Tracy has gone over and beyond every single time to make sure my car is taken care of properly. She has been awesome with communication and putting me at ease with my car and making sure I left 100% satisfied with my service and car. More

I had a great experience in purchasing my new mini cooper! Barry and Randy were a pleasure to work with! Had a fun time as well as a professional experience! I highly recommend them if you are in the cooper! Barry and Randy were a pleasure to work with! Had a fun time as well as a professional experience! I highly recommend them if you are in the market for a new ride! More

Very efficient and caring type service. Mr Hamm did everything we needed quite graciously ,the serbicecwasbexcelkent. Mr Hamm did everything we needed quite graciously ,the serbicecwasbexcelkent. More

Justin was the absolutely the most friendly and professional car salesman my family has ever had the joy meeting with purchasing my wife's new car. At 70 years we have purchased our fair share of professional car salesman my family has ever had the joy meeting with purchasing my wife's new car. At 70 years we have purchased our fair share of cars including the same dealership in a different town. Wow, my first car purchase experience that was a complete.joy from beginning to end. Another note: even other salesmen and front desk lady pointing to the more premium Starbucks coffee center were most friendly and helpful. Lastly we even felt privileged concluding our experience rewarding the manger with our money and endless signing. Smiling 😃. What a joy those few days were!!! Jim and Teresa Caro. More

I was pleased with the respect and support that I received. Mrs. Tracy was very helpful and gave me options for my car. I never felt pressured towards anything in regards to the servicing of my vehic received. Mrs. Tracy was very helpful and gave me options for my car. I never felt pressured towards anything in regards to the servicing of my vehicle. More

The people at the dealership are always pleasant to work with to get my vehicles serviced and repaired. The sale personnel Jack and Barry were patient and worked to get me a good deal on my trade in and my with to get my vehicles serviced and repaired. The sale personnel Jack and Barry were patient and worked to get me a good deal on my trade in and my new Mini Cooper. I came in to have my 2022 Mini convertible serviced and saw the 2026 Mini Convertible on the showroom floor and asked Jack about it and the accessories it had on it and he showed me the window sticker so I could see what the car had. The car seemed to have most of the accessories I wanted. We talked price and trade in and came to an agreeable price. Jack then showed me and my spouse the car and took us on a test drive. He explained how things worked when I did decide to buy the car he helped me and John set up the key remotes and phones to work for us with the car. He also showed us how to operate most if not all accessories. It was a pleasant experience. More

built a car from scratch and ordered, which i’d done several times before. this process was easier and and more streamlined than previous orders from other dealers. there was no time spent languishing a several times before. this process was easier and and more streamlined than previous orders from other dealers. there was no time spent languishing at the dealer waiting around for this person to talk to that person. day of pick up was smooth and took about 2.5 hours bc there were other customers. signing process, was mostly digital. everything pretty easy. appreciate so very much steps this dealer has taken to make purchasing so easy and not the groan it used to be. More

At the Mini Cooper. service entrance door I was greeted and the two gentleman at the service desk were very helpful and answered all my questions! This was my first visi service entrance door I was greeted and the two gentleman at the service desk were very helpful and answered all my questions! This was my first visit as I just purchased a 2015 JCW Mini Cooper S. I was very pleased with all the staff and service and will definitely be back. Thanks again, Larry W. More

The service was great. However, your prices are grossly inflated. I knew I would be paying more for your service, no problem, but when I went to pay I found out in real tim However, your prices are grossly inflated. I knew I would be paying more for your service, no problem, but when I went to pay I found out in real time that you pass along credit card fees to the customer it smelled of pure greed. My bill was close to $5,000, if I used a credit card I would have paid hundreds more. Greed does nothing for your reputation or return business. More

I am disappointed that the dealership would not fix the rust on my brand new mini countryman. To pay this amount of money on a new vehicle only to feel like you are driving around a rust bucket. There has rust on my brand new mini countryman. To pay this amount of money on a new vehicle only to feel like you are driving around a rust bucket. There has to be something they can do. More