Sandy Sansing BMW

Getting an appointment was easy. The repairs (emission systems extended warranty item) was done promptly, and I was on my was in less than an hour. I love dealing with Sansing's The repairs (emission systems extended warranty item) was done promptly, and I was on my was in less than an hour. I love dealing with Sansing's service, parts, and sales departments. I ordered a new BMW from them this week, to replace my eleven-year-old one. I didn't even bother shopping other dealerships or brands. More

I’ve now bought 2 cars from Ben Brooks in the past 2 years. His professionalism, knowledge, honesty, integrity and personality make him a pleasure to deal with. He is an asset to sandy Sanding and to years. His professionalism, knowledge, honesty, integrity and personality make him a pleasure to deal with. He is an asset to sandy Sanding and to his customers. I was also very favorably impressed with BMW’s new finance manager. Christa. She is very knowledgeable and the buying process very easy. She handled my pre-approved loan with Navy Federal Credit Union smoothly and quickly and explained everything I needed to know. She too is an asset to Sandy Sansing and her customers. If you want a no problem car buying experience, then I recommmend you contact Ben and you make sure Christa handles the business and finance part of you of deal. 5 gold stars for Ben & Christa! More

Good at getting you in and out for morning vehicle drop offs. Would like to have a ride provided when dropping off my vehicle, sometimes they do not have porters. Otherwise I'm paying for my own lyft or Ub offs. Would like to have a ride provided when dropping off my vehicle, sometimes they do not have porters. Otherwise I'm paying for my own lyft or Uber. Also customers ould use an out-the-door pricing on estimates rather than leaving the tax off. More

The service is received was beyond wonderful. I can’t say enough about the professional level of the staff. I can’t say enough about the professional level of the staff. More

Service appointment was right on time. Service was completed in timely manner. Cost was explained in detail. Waiting area is very nice. Service was completed in timely manner. Cost was explained in detail. Waiting area is very nice. More

After two failed attempts at other dealerships, I met Lori Esser at Sandy Sansing BMW, lori walked me thru each option on the car i was wanting to order, kept me up to date on the entire build process an Lori Esser at Sandy Sansing BMW, lori walked me thru each option on the car i was wanting to order, kept me up to date on the entire build process and delivered the car to me fast when it arrived in Pensacola, Lori actually made purchasing the car a enjoyable experience. More

Scheduling is easy. Prompt and friendly. Service is always great! Highly recommend for BMW services. Prompt and friendly. Service is always great! Highly recommend for BMW services. More

The service department at Sandy Sansing is absolutely top notch! Thank you Cathy Haley for always navigating me through the process of my vehicle repairs and service. notch! Thank you Cathy Haley for always navigating me through the process of my vehicle repairs and service. More

Outstanding service at BMW of Sandy Sansing—friendly, efficient, and knowledgeable. They made the whole experience smooth and stress-free. efficient, and knowledgeable. They made the whole experience smooth and stress-free. More

Sandy Sansing BMW told me I needed a new windshield to fix a Driver Assistance issue, which would not be covered under warranty. They quoted me an estimate at over $3,100. I took the car to BMW of Mobile fix a Driver Assistance issue, which would not be covered under warranty. They quoted me an estimate at over $3,100. I took the car to BMW of Mobile 3 days after picking it up from their dealership. The issue was resolved in 1 hour by recalibrating the KAFAS camera. In addition to this, they refused to acknowledge the existence of an active third party warranty. I was told I personally needed to contact that company and get them to cover the cost of the windshield if I didnt want to pay the full cost. Needless to say, I will not be returning here. More