Sandy Sansing BMW

Sandy Sansing failed me I recently turned in a 135I that was leased for a 228I that I also leased. This was done on 01/26/16. I did this transaction thru Wendy Fitch who is I recently turned in a 135I that was leased for a 228I that I also leased. This was done on 01/26/16. I did this transaction thru Wendy Fitch who is a sales person. I was told at the time that my last payment on my lease on the 135I would be taken care of. Come to find out today(2/16/16) that that was not done. My bank account was drafted a payment on my old car(and it should not have been) that I turned in that caused my bank account to be overdrafted. Got in touch with Sandy Sansing BMW and talked to Wendy about this. She told me to call BMW Finance to get this straightened out(which I think Sandy Sansing should have done) since it was their fault. BMW Finance said that it was waiting on the final payment from Sandy Sansing which they had not submitted. Called Wendy back and told her this. There was some body work that needed to be done on the 135I that has been completed but obviously Sandy Sansing has not been keeping up with this part which Wendy says is why the last payment on my car I turned in has not been made. Then Wendy says that I should have told my bank not to accept any more drafts on the old car since I turned it in which would have caused me to get a late charge on my old car because they were unaware that it had even been turned in. In short - not very happy with Sandy Sansing BMW. Did not seem that concerned about the issue that has occurred here. More

Recent used car purchase. Professional, but fun and easy to work with. Never felt hassled the whole time. They Worked within my budget. Dealership was clean and fun to be in Professional, but fun and easy to work with. Never felt hassled the whole time. They Worked within my budget. Dealership was clean and fun to be in. More

Time Worth Spending at Sandy Sansing BMW A pre-owned Toyota Prius is what we were interested in which this BMW dealer advertised; Thank God Ben Brooks was there; a professional young gentlema A pre-owned Toyota Prius is what we were interested in which this BMW dealer advertised; Thank God Ben Brooks was there; a professional young gentleman who knew how to handle the sale; we were treated like we were buying an expensive BMW; He was focus all the time and discuss to us in detail the features of the car as well as how we could save. My husband and I recommend this dealership because its staff are professional and friendly especially Ben who represented his company with excellence! We closed the deal! More

An AWESOME Sales Consultant at a DYNAMIC Dealership Over the past three years we have been blessedly pleased with the meticulous attention to detail, quality Service standards, and professionalism in ou Over the past three years we have been blessedly pleased with the meticulous attention to detail, quality Service standards, and professionalism in our experiences ranging from interactions with everyone from Administrators to the Finance Department, including General Management and Salespersons; to Service Advisors and Technicians who take care of my vehicle with utmost regard to BMW service and repair precision standards. Due to our stellar experiences, last month, my family returned and to purchase a second BMW at the Sandy Sansing BMW Dealership. This time, my Dad purchased a BMW for my Mom's Birthday present. We were met by Mr. Ben Brooks who stood in the rain with me on the day before, to preview what I believed my Mom would like in a vehicle. The next day, our family returned with her to find out Mom's specific preferences. From the onset, to finally leaving with the vehicle that day; we were thoroughly impressed with the exceptional professionalism, genuine respectfulness and utmost kindness Mr. Brooks demonstrated toward each member of our family. His product knowledge is truly vast, and Mr. Brooks has terrific way of discerning his customers' preferences. As a result, both Mom and Dad are highly satisfied with their choices in every aspect! The vehicle is everything my Mom wants, and that fact makes my Dad truly happy to see the evident joy on her face. We will continue to tell our family, friends, and business associates where we shop for vehicles due to the outstanding results we experience each time we visit Sandy Sansing BMW and its pertinent Service Centers, whether for standard maintenance, or repair. More

Great cars, Great Sales Staff, Satisfied Customer I traded in a 2011 BMW 528l on Nov 10, 2014. I replaced it with a 2015 BMW 328i. This is my 3rd BMW, (two from this Dealership) so you can already se I traded in a 2011 BMW 528l on Nov 10, 2014. I replaced it with a 2015 BMW 328i. This is my 3rd BMW, (two from this Dealership) so you can already see what I think about these cars and this Dealership! There is just something special about the overall Styling and Handling of a BMW. These cars are more expensive than the average car out there, but for me, its worth it! The build quality is readily evident for the discerning customer. If you just want to browse these cars at your leisure with no sales pressure, the staff will treat you with respect, answer your questions, and make your visit most pleasant. I wish to put a plug in for my client adviser. His first name is "Ben". Go see him......he will treat you right.......you'll be glad you did! Bob More

It Sucked! We leased a 328I and was worried about milage sales person told us to just get the 15000 mile per year lease we would get credit for miles not used ! We leased a 328I and was worried about milage sales person told us to just get the 15000 mile per year lease we would get credit for miles not used ! Lie!!It cost you on front and rear ..Stay away from lease and from anything they tell you!!! More