Sandy Sansing BMW

Prompt service , timely repairs. One exception, I made an appointment two weeks in advance for a spark plug change, drove 2 hours to get to the dealership only to be told they didn’t One exception, I made an appointment two weeks in advance for a spark plug change, drove 2 hours to get to the dealership only to be told they didn’t have the spark plugs in stock. More

My experience with Sandy Sansing BMW was professional and timely. The representative who assisted me kept me informed about the service being done on my vehicle while I waited in the lobby area. Tracy always timely. The representative who assisted me kept me informed about the service being done on my vehicle while I waited in the lobby area. Tracy always does a great job of handling any issues related to serving my vehicle. More

From the time we stepped on the property at BMW in Pensacola, we were treated in a first class manner. Ben Brooks was a professional from his introduction, handshake to sending us off with our new B Pensacola, we were treated in a first class manner. Ben Brooks was a professional from his introduction, handshake to sending us off with our new BMW, X3. I have bought many cars, and dealt with 50 to 75 sales professionals in the process of doing so. My wife and I have never had a more pleasurable experience buying a car. Truly, Ben Brooks, and Barry Brown made us feel so comfortable, and listened to what our needs were that it made this process enjoyable. I honestly can’t say that in other experiences purchasing a vehicle. Ben would not let us leave until we had every question answered and personalized the vehicle settings to our personal personality and needs. Thank you, both Ben and Barry. More

So many hidden fees - charged $100 to tell me I don’t need a front end alignment plus other charges that make ya wonder why.also they can’t get BMW app working on our phones need a front end alignment plus other charges that make ya wonder why.also they can’t get BMW app working on our phones More

Fast service and addressed all my needs. Deborah was kind and thoughtful and didn't miss opportunity to ask about how how was i feeling today. Deborah was kind and thoughtful and didn't miss opportunity to ask about how how was i feeling today. More

Overall great work conducted by Sandy Sansing BMW. Service and communication were top notch. I had an oil change, spark plugs replaced, and a coolant flush that was recommended. Service and communication were top notch. I had an oil change, spark plugs replaced, and a coolant flush that was recommended. More

Friendly, easy to deal with. They are all very helpful there. I would recommend highly They are all very helpful there. I would recommend highly More

Nicholas was outstanding! He arranged a courtesy vehicle when the needed repairs required more time than originally planned. Sandy Sansing also came by and greeted me. Very He arranged a courtesy vehicle when the needed repairs required more time than originally planned. Sandy Sansing also came by and greeted me. Very special experience! More

Always a pleasure to have my ex 3! service at Sandy Sanding BMW. Tracey is awesome! service at Sandy Sanding BMW. Tracey is awesome! More

Everyone at the Pensacola Sandy Sansing BMW was so helpful . They were encouraging but not pushy . I appreciated all the assistance from Lori, Tony , Robert and Barry Brown !! I love my new car ! helpful . They were encouraging but not pushy . I appreciated all the assistance from Lori, Tony , Robert and Barry Brown !! I love my new car ! More