Sandy Sansing Chevrolet of Foley
Foley, AL
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Gregory was an amazing help. I had an issue with my Tahoe on Friday and I was leaving for Michigan on Monday. He worked so well with me to get the repair done while I waited. He I had an issue with my Tahoe on Friday and I was leaving for Michigan on Monday. He worked so well with me to get the repair done while I waited. He even brought me a breakfast sandwich while I waited on the waiting room. This is awesome customer service at its best. Thank you Gregory!! Sandy Sansing will have my repeat business when I'm in town. More
Went in for an oil change, the process was smooth and painless. Connie took great care to make sure I was happy. I'll bring my other vehicle back for service too. painless. Connie took great care to make sure I was happy. I'll bring my other vehicle back for service too. More
Either your service department iare idiots or they are crooks. I took imy truck to y’all because I thought itt was still under warranty since it only had 70,000 miles and we just bought it in May from yal crooks. I took imy truck to y’all because I thought itt was still under warranty since it only had 70,000 miles and we just bought it in May from yall. They supposedly ran a diagnostic test on it that cost me $200. That they said it showed we needed a new rack and pinion. $3,500. When I went to pick up my truck and I asked for the diagnostic printout since I paid for it I got some stupid crap piece of paper that said history and current on it not ithe complete print out. I guess they thought that because I was a woman I didn’t know what I was looking at. When I got home, I looked underneath there figured out. It was just a lose connection That all I did was wire tie it back together, and the problem was fixed. My mother-in-law paid $26,000 cash for this truck in May. Service like this makes you question your next purchase. Not all women are xxxxxxx when it comies to working and a vehicle. What I don’t know illl find out before I spend that kind of money to have it fixed. But the receptionist in the service department was very friendly and respectable. I give her ⭐️⭐️⭐️⭐️⭐️ Kerie Foley More
Had truck in 3 times because certain times while driving it would feel like driving over rumble strips. I had to pay a deductible 2 times of o0ver $200.00 and it is still not fixed or a determination made it would feel like driving over rumble strips. I had to pay a deductible 2 times of o0ver $200.00 and it is still not fixed or a determination made as to what it is. Recommendation was a transmission flush and I guarantee it is NOT the transmission. Never properly diagnosed & am out 2 deductibles with no resolution. More
I was disappointed that my car sat for four days and was not repaired. The shop was simply overrun with cars. I had to pick mine up for a Christmas trip to NW GA. I spoke to Service Manager Gary Varner abou not repaired. The shop was simply overrun with cars. I had to pick mine up for a Christmas trip to NW GA. I spoke to Service Manager Gary Varner about it. He promised that he would personally see that everything was taken care of when I returned from my trip. On the Monday after Christmas he called me personally and arranged for the repairs to be made. He and his team definitely went above and beyond to make sure I was completely satisfied. More
One of the worst experiences I've ever had. The lack of accountability and the failure to provide good service. Soaking with the service manager is even a greater insult. The lack of accountability and the failure to provide good service. Soaking with the service manager is even a greater insult. More

