Sandy Sansing Chevrolet of Foley
Foley, AL
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I purchased a new 2025 Tahoe. With less than 7000 miles, the 3.0 Duramax diesel engine died. The local Chevy dealer is Sandy Sansing in Foley Alabama although I did not purchase With less than 7000 miles, the 3.0 Duramax diesel engine died. The local Chevy dealer is Sandy Sansing in Foley Alabama although I did not purchase the vehicle there. Greg, service, was fantastic! After diagnostics, told me of the issue- that blew my mind!! He gave me a 4 week rough timeline to get paperwork done with Chevy and a new engine shipped in. Chevy came through on warranty without any issue. ( there is a service bulletin on this problem. Of course, not all vehicles are affected- my luck!)Once the engine was in, Greg gave another estimate on completion and the vehicle was delivered back a week ahead of projection. I’ve had the Tahoe for several days now and driven it locally as well as a couple hours on the interstate, and I can’t tell anything was ever wrong with the engine. I did discover an electric issue...updates won't download and my adaptive cruise control is not working. I wonder if it's related to all the work under the hood. I've spoken to Greg and hopefully he can have this checked out this week. My only suggestion-after the dealership having the car for 5 weeks, it would have been nice if it was at least washed. More
I had an appointment for an oil change, arrived early, they took my vehicle, then over 2 hours later I cashed out. No communication, just very POOR SER ICE!!! they took my vehicle, then over 2 hours later I cashed out. No communication, just very POOR SER ICE!!! More
Very thorough. Made it easy and employees were very helpful and courteous. They work like a well oiled machine. Special thanks to Mark, Clair and Connie in service Made it easy and employees were very helpful and courteous. They work like a well oiled machine. Special thanks to Mark, Clair and Connie in service dept. More
Service department had warned me saying it may take awhile before my truck would be fixed. Which I understand but with in three working days they had it done. They got it fixed a lot earlier got my tru awhile before my truck would be fixed. Which I understand but with in three working days they had it done. They got it fixed a lot earlier got my truck back and everything is great. Great team they have there and I’ll continue to bring them business. More
Ryan, the service manager, and Greg, the service writer were excellent. I was on a work trip and they were able to diagnose, order parts, and fix the issue quickly and efficiently. The best part? I don’t were excellent. I was on a work trip and they were able to diagnose, order parts, and fix the issue quickly and efficiently. The best part? I don’t have a Chevy, I have a Cadillac, and they were still able to get it fixed and get me on the way all under warranty. If you live near this gem of a dealership, you’re very lucky More
I’m happy with the service we received at Sandy Sansing Greg Norris was very helpful. He did what he said he would do and the work was completed on time. The price was reasonable, and the car was clean wh Greg Norris was very helpful. He did what he said he would do and the work was completed on time. The price was reasonable, and the car was clean when they returned it to us. More
Very courteous staff. My wife and I are down here from Ohio on vacation, we experienced some trouble with our truck. Gregory Norris was our service advisor, he was up fron My wife and I are down here from Ohio on vacation, we experienced some trouble with our truck. Gregory Norris was our service advisor, he was up front and stated they were very busy and wasn’t sure he could get to the truck by the time our stay was over but he said “well give it our best shot”. To my surprise the next day I received a call from Gregory, he said your truck is done, he went over what was wrong, fixed the problem. Well done Sandy Sansing Chevrolet. More
This was our third service experience with Sandy Sansing. Each one has been excellent. Very efficient and everyone was very pleasant. We will definitely use them again. Each one has been excellent. Very efficient and everyone was very pleasant. We will definitely use them again. More

