Sandy Sansing Chevrolet of Foley
Foley, AL
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Started out a lil ruff on the process, but he ladies up front Shawanna and the red headed lady made sure I was taken care of and all my needs were met, they where excellent front Shawanna and the red headed lady made sure I was taken care of and all my needs were met, they where excellent More
I scheduled for an oil change and requested that they look at my alignment, or at least tell me if I needed two parts that another mechanic said I needed in order to get the alignment. My service advisor look at my alignment, or at least tell me if I needed two parts that another mechanic said I needed in order to get the alignment. My service advisor checked with another advisor and he said when it’s up on the lift for the oil change they would check. I understood that I would have to schedule for the alignment next week and I was good with that. To make a long story short, while up on the lift for the oil change, they didn’t look at my front end. Ok, that’s fine, but they also didn’t tell me my truck was ready. I waited 3 hours, texted my service advisor to see what was taking so long and he never responded. Thank goodness a nice woman behavior the counter noticed I was there a long time and went to check on my truck. If it wasn’t for her, I’d still be waiting. Not one apology from the service department. More
Very disappointed that I bought a 23 Chevy Blazer from them and the battery did not last even 3 years! They say it is a wear and tear item and wasn’t warranted, but wanted me to purchase another battery. them and the battery did not last even 3 years! They say it is a wear and tear item and wasn’t warranted, but wanted me to purchase another battery. I declined and told them I would buy one from AutoZone where I could get one with a 5 year warranty on it. More
The service was excellent and friendly staff. The lady at the check desk made me feel welcome and what a great personality. It was nice they had a shuttle service to and from my home. The only t The lady at the check desk made me feel welcome and what a great personality. It was nice they had a shuttle service to and from my home. The only thing negative was they had no loaner I could use since my car was there for 8 days. Almost all this time was waiting for parts. More
Kwamea was on point and friendly and helpful. I came in for first oil change and tire rotation and told him I had a screw in back drivers side tire. He told the people in back and yet they did no I came in for first oil change and tire rotation and told him I had a screw in back drivers side tire. He told the people in back and yet they did not fix the tire before rotating it to the front so had to get them to come take it back and fix it and that took another hr. More
We were in town from Texas and our suburban broke down. Although the they had a large backlog they pushed us to the head of the line, got our car fixed within two days and had us back on the road. They wer Although the they had a large backlog they pushed us to the head of the line, got our car fixed within two days and had us back on the road. They were truly great! More

