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Sandy Sansing Chevrolet of Foley

Foley, AL

4.3
635 Reviews

2255 S Mckenzie St

Foley, AL

36535

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Showing 635 reviews

June 11, 2026

Service department does an amazing job. Friendly and efficient. I recently had a slight problem after an oil change and Ryan took care of it right away. Extremely satisfied with the results More

by Rhonda_howe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re glad to hear our service team provided friendly, efficient care and that Ryan was able to resolve your concern quickly after your oil change. We appreciate your business and look forward to serving you again.

June 11, 2026

My experience with your dealership was very positive with a bad situation for me. I was staying at orange beach when my check engine light came on in mid April. A mechanic checked the light and it showed a f More

by Michael Fecteau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark bessinger, Wayne in sales
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your detailed feedback. We’re glad to hear that even during a difficult situation while you were out of state, Mark was able to keep you informed and help guide you through the process, and that Wayne and the rest of the team provided support along the way. We’re especially happy to hear your truck is now running well and that you were able to make it safely to your son’s house without issues. We appreciate your trust in us and your kind words about the team’s communication and effort throughout the repair process. We also appreciate you choosing us during a stressful time while traveling, and we look forward to being here if you need anything in the future.

June 10, 2026

Very nice, fast response time. They immediately looked at my car and let me know what was wrong. 10/10 would recommend More

by Maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re glad to hear the team provided a fast response, quickly diagnosed the issue, and got you the information you needed. We appreciate your business and your recommendation.

June 08, 2026

Professional service staff. Friendly and honest. Greg Norris is especially top notch. He always takes good care of me and I'm extremely grateful. More

by TYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Norris
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re glad to hear our service team provided professional, friendly, and honest care, and that Greg Norris continues to take great care of you. We truly appreciate your business and your continued trust in our team.

June 06, 2026

I was given a quote of 49. 95 & my bill ended up being $148 with no extra work being done. Sandy Sansing company is too big. When I looked them up for a 6,000 mile maintenance, More

by tzeck
Recommend Dealer
No
Employees Worked With
William Abadin
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re sorry for the confusion regarding the quoted maintenance price and the final invoice total, as well as the frustration caused by the mix-up in location and service expectations. We understand how important clear communication and accurate pricing are, especially when scheduling routine maintenance, and we will share your comments with our management team for review so this can be addressed internally. We appreciate you bringing this to our attention.

June 04, 2026

Sandy Sansing's service department has always done a great job taking care of my GM vehicles. More

by fcgatch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie, Al, and Ryan
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re glad to hear our service department has consistently taken good care of your GM vehicles. We appreciate your continued trust and look forward to serving you again.

June 04, 2026

Quoted me 1200 for a 90 dollar fix after my 2500 dollar warranty didn’t cover it. I declined the service and was only charged $250 for them to plug their little computer stick in and tell me the problem. I More

by br3ndanfeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Norris
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We understand your concerns regarding the diagnostic and repair estimate. If you would like to discuss this further, please feel free to reach out to Service Manager Ryan, who will be happy to review the situation with you in more detail. We appreciate you bringing this to our attention and will also share your comments with our management team.

June 04, 2026

The service writer Mark did a great job of keeping me informed of what was being done. Got my truck back sooner than expected. Very happy with Sandy Sansing and will continue to do business with them. More

by Adam Top
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Besinger the Service Advisor
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re glad to hear Mark provided great communication and kept you informed throughout the process, and that your vehicle was returned sooner than expected. We appreciate your business and look forward to serving you again.

June 01, 2026

They treat you like a nobody! I brought a black widow top of the like truck and they didn’t honor my purchase agreement when it was time for my truck to get worked on More

by HenryGardner2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service manager I forgot his name
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We understand your frustration regarding your service experience and your concerns about the purchase agreement not being honored. We will share your comments with management for review so the situation can be looked into further and addressed appropriately.

May 30, 2026

Very friendly and efficient. Definitely caters to the customers. Have snacks,coffee,and water. Clean restrooms. More

by dorothykray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
Jun 11, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback. We’re glad to hear you found the team friendly and efficient and enjoyed the amenities and clean facilities. We appreciate your business and look forward to serving you again.

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