Sandy Sansing Chevrolet of Foley

2 hours to do am oil change is to much. Even with a tire rotate. Even with a tire rotate. More

See John Hopkins he was great to deal with. He kept me informed with the process the whole way through He kept me informed with the process the whole way through More

Service manager and advisor were not helpful on resolving my issue on new vehicle. Not a place I would go back to. Very rude and not real friendly. Acted like they were over worked. my issue on new vehicle. Not a place I would go back to. Very rude and not real friendly. Acted like they were over worked. More

I bought a vehicle from them last year because my car broke down while traveling. The sales department was excellent. This year I stopped in for a simple oil change. It took over a hour and a half and th broke down while traveling. The sales department was excellent. This year I stopped in for a simple oil change. It took over a hour and a half and the cost was outrageous. I can have the oil changed in my 3/4 ton truck back home from the dealership for $35.00 cheaper than what I paid for my car. More

I would give a zero if possible. Your service mgr, Gary, had the worst attitude, was very rude and confrontational. My truck was not touched after I was told it would be ready. I wil Your service mgr, Gary, had the worst attitude, was very rude and confrontational. My truck was not touched after I was told it would be ready. I will NEVER be at your dealerships for service or any new vehicles. More

Bought several vehicles there love sales department but will never use service again had a terrible experience with the department felt as if I was being talked down to by my advisor trying to get out of u will never use service again had a terrible experience with the department felt as if I was being talked down to by my advisor trying to get out of using my warranty trying to say I did something wrong and as it turned out they hadn’t even looked to see what was wrong turns out it was a bad radiator hose and it was covered by warranty. Will never use service department again I will go to another Chevy dealer service department. More

When I spend $199 for diagnostics, I expect to see all the nitty gritty no what was done to fix problem .instead I get that it needs new radiator because of leaking, no codes in obd2. That car is garage the nitty gritty no what was done to fix problem .instead I get that it needs new radiator because of leaking, no codes in obd2. That car is garage kept, 5 years old and just turned 30k miles and has never leaked on my floor other than condensate from ac. I have never added water. The problem was explained as clearly as I could. There are two things that weren’t checked that internet has brought to light: temp sensor and thermostat. No CODES, No PROBLEM; NEW RADIATOR @ $2400!! Sorry but NO NO NO. I wasn’t born yesterday! More

Was told my oil pan plug was crossed threaded and they couldn’t get another plug. I would have to replace the engine or total the car. The shop foreman told me this. I know I’m blond and female but really couldn’t get another plug. I would have to replace the engine or total the car. The shop foreman told me this. I know I’m blond and female but really… More