Sandy Sansing Chevrolet of Foley
Foley, AL
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Waited almost 3 hours for an oil change. The advisor told me after the fact that a previous car that they had issues with backed them up. My advice would be to tell a customer that you’re ba The advisor told me after the fact that a previous car that they had issues with backed them up. My advice would be to tell a customer that you’re backed up so they can reschedule. I’m a few weeks off of Back surgery and the last thing I wanna do is wait in a waiting room for three hours for an oil change. The vehicle was purchased at this dealership and all service has been there ever since. I will not be back for service or anything else. More
I purchased a new 2025 Tahoe. With less than 7000 miles, the 3.0 Duramax diesel engine died. The local Chevy dealer is Sandy Sansing in Foley Alabama although I did not purchase With less than 7000 miles, the 3.0 Duramax diesel engine died. The local Chevy dealer is Sandy Sansing in Foley Alabama although I did not purchase the vehicle there. Greg, service, was fantastic! After diagnostics, told me of the issue- that blew my mind!! He gave me a 4 week rough timeline to get paperwork done with Chevy and a new engine shipped in. Chevy came through on warranty without any issue. ( there is a service bulletin on this problem. Of course, not all vehicles are affected- my luck!)Once the engine was in, Greg gave another estimate on completion and the vehicle was delivered back a week ahead of projection. I’ve had the Tahoe for several days now and driven it locally as well as a couple hours on the interstate, and I can’t tell anything was ever wrong with the engine. I did discover an electric issue...updates won't download and my adaptive cruise control is not working. I wonder if it's related to all the work under the hood. I've spoken to Greg and hopefully he can have this checked out this week. My only suggestion-after the dealership having the car for 5 weeks, it would have been nice if it was at least washed. More
I had an appointment for an oil change, arrived early, they took my vehicle, then over 2 hours later I cashed out. No communication, just very POOR SER ICE!!! they took my vehicle, then over 2 hours later I cashed out. No communication, just very POOR SER ICE!!! More
Very thorough. Made it easy and employees were very helpful and courteous. They work like a well oiled machine. Special thanks to Mark, Clair and Connie in service Made it easy and employees were very helpful and courteous. They work like a well oiled machine. Special thanks to Mark, Clair and Connie in service dept. More

