Sandy Sansing Chevrolet of Foley
Foley, AL
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This is for the Nissan sales team in Foley. Very unprofessional! Out for themselves. I would not give them one penny of my money. It was so bad I picked up my part I ordered and will find s Very unprofessional! Out for themselves. I would not give them one penny of my money. It was so bad I picked up my part I ordered and will find someone else to install. More
I brought my car there twice in 30 days and paid for diagnostics and repairs twice, broke down on the way home from Sandy Sansing Chevrolet in Foley Alabama after spending $700. Customer service was rud diagnostics and repairs twice, broke down on the way home from Sandy Sansing Chevrolet in Foley Alabama after spending $700. Customer service was rude and probably trained to gaslight all of the customers into thinking the poorly functioning automobile and their lack of expertise in fixing it it, is somehow the customers fault. More
We purchased a brand new 2023 Tahoe only 26 miles on it super happy until we get going down the road and our diesel fuel rail goes out in the Tahoe was told that it’s just a GLITCH a week later finally get super happy until we get going down the road and our diesel fuel rail goes out in the Tahoe was told that it’s just a GLITCH a week later finally get vehicle back and just to find out that they messed up on the paperwork couldn’t get a tag, got a penalty for not getting our tag in time. Then had to get another paper signed and returned to them for them to sell the vehicle again then everything was great until now less than 7800 miles our emission system goes out and they tried to call me and tell me that it’s my fault that it went out because we didn’t flush a filter. I’m totally sick of this place. I really don’t think we will be back here Best part of the experience was Sarah E. More
Purchased a used car 33 days ago from Sandy Sansing Foley Al paid cash shortly the oil change lite came on called the sales person to inform him he said they just did not reset it, Talking my to PetSmart pup Al paid cash shortly the oil change lite came on called the sales person to inform him he said they just did not reset it, Talking my to PetSmart puppies to be groomed the car started driving bad and the warning lite came on I returned home, The next the car would not start call they sent a wrecker thinking they were coming to pick it up she said she was told just to jump it off not to take it to the shop charging me 75 dollars for nothing, Call the office they would take the call put me on hold and not answer, I did not need them to call a wrecker I have AAA if I need a jump, I use them in Pensacola where I purchased 2023 BMW there one other thing they answer their phone' The car had no spare tire no jack i gust they needed the spare tire and the jack for another car, This is my first and my last time buying anything from them. More
Salesman was great, that’s about the only good thing about this dealership. Charged me nearly 5k over book value on a 2014 Silverado. Haven’t even owned truck a month and had to replace radiator, front about this dealership. Charged me nearly 5k over book value on a 2014 Silverado. Haven’t even owned truck a month and had to replace radiator, front struts, all tires and rims because two of the rims were cracked and all four tires were bald to a point where truck was too dangerous to drive, only back door speakers work front speakers do not. The list just goes on…I will never buy from Sandy Sansing Chevy Foley again in my life, crooks I’d get a better truck at a buy here pay here . More
They were great selling me the car on 10/16/23. It was a used 2020 Cadillac Escalade and sold as is. I paid $54 k for it . Less than a month later - 11/10/23 I’m having issues with breaks. I reache It was a used 2020 Cadillac Escalade and sold as is. I paid $54 k for it . Less than a month later - 11/10/23 I’m having issues with breaks. I reached out to Sandy Sansing to see if they would take my car in and tell me what the problem is , I was told their next available appointment was on Thursday . I spoke With the General Manager and asked if they would give me a loaner car since I just made this purchase. He told me they did not have any loaner cars and he did not know what to tell me and practically hung up on me. I called multiple times asking them to help me with getting the car diagnosed and every single person blew me off. One of the receptionists told me that her records show that I had the car for 70 days which is false . Not one person said: oh my gosh I’mSorry you are having issues . Not one person was willing to make sure that car got in for service ASAP . I just bought it , $54 K is a ton of money . I understand the rule on sold as is, but I bought cars from big and small dealers before and they were always willing to fix the issue within the first month . Not Sandy Sansing in Foley . They made their money - out of sight out of mind . I have never been treated so badly by a car dealer in my life . More
Called, left message with two different sales staff. Never got a follow up call. Both of then e-mailed me with phone numbers to contact them. This must be some type of scam. Never got a follow up call. Both of then e-mailed me with phone numbers to contact them. This must be some type of scam. More
Always treated with the utmost respect during purchases or service! See Christopher Carlisle - you will not be disappointed. I’ll be a lifelong customer. or service! See Christopher Carlisle - you will not be disappointed. I’ll be a lifelong customer. More
Spent $1,995 to “fix” an issue with the ABS/traction system. 6 months later, the exact same thing starts happening and now they’re saying it’ll be another $1,200 to re-fix what should have been taken c system. 6 months later, the exact same thing starts happening and now they’re saying it’ll be another $1,200 to re-fix what should have been taken care of the last time. I’m going to pick up my vehicle, broken, and disconnect the battery for the rest of its life because these people can’t do things right the first time. Never again will I trust them to do anything right, nor will I glance their way when I am forced to buy another vehicle due to their overall ineptitude. More