Sandy Sansing Chevrolet of Foley

Sandy Sansing Chevrolet of Foley responded

Thank you so much for your thoughtful feedback! We understand that value matters, and we truly appreciate you recognizing the friendliness of our team and the thoroughness of our service. 😊 We're glad your appointment was easy to schedule and that we were able to get you in quickly when you arrived — that’s exactly the experience we aim to provide! We hope to see you again soon, and please don’t hesitate to reach out if there’s anything more we can do for you.

Sandy Sansing Chevrolet of Foley responded

Thank you for sharing this — it truly means a lot. ⭐⭐⭐⭐⭐ While we always aim for a seamless experience from start to finish, you’re absolutely right — sometimes things happen. What matters most is how they’re handled, and we’re glad our team was able to step up for you. Mark will be thrilled to hear your kind words, and we’re proud of the way our service department worked together to make things right. That’s exactly the standard we hold ourselves to. We appreciate your trust and your recognition of the effort to resolve the issue. Thank you for giving us the opportunity to fix it!

Sandy Sansing Chevrolet of Foley responded

Thank you for your honest feedback — we truly appreciate you sharing your experience. We’re glad the service itself met your expectations, but we understand your concern about the timing and pricing. Costs can vary based on factors like parts, labor, and facility overhead, but we never want anyone to feel surprised or disappointed. If you’d like, we’d be happy to review your visit with you and go over the details to ensure everything was clear and accurate. We value your business and hope to have the opportunity to provide you with a smoother, more cost-effective experience next time.

Sandy Sansing Chevrolet of Foley responded

Thank you for the great feedback! We’re so glad your oil change and tire rotation were quick and competitively priced. Providing honest recommendations and never suggesting services you don’t need is something we take seriously — so it means a lot that you noticed. We appreciate your trust and look forward to seeing you at your next visit!

Sandy Sansing Chevrolet of Foley responded

Thank you for your feedback! We’re glad to hear your service was completed in a timely manner and that everything was done well. We appreciate you mentioning the vacuum — that’s helpful to know. While complimentary vacuuming isn’t always included with every service, we understand how those extra touches can make a difference. We’ll certainly share your comment with our team. Thank you again for choosing us, and we look forward to seeing you next time!

Sandy Sansing Chevrolet of Foley responded

Thank you for your continued trust in our service department! We’re grateful for the opportunity to assist you and appreciate your kind words about our team. We look forward to seeing you again when you need us.

Sandy Sansing Chevrolet of Foley responded

Thank you for your kind words! We’re glad to hear our service team was helpful and that your vehicle was completed right on schedule. We appreciate your business!