Sandy Sansing Chevrolet of Foley
Foley, AL
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Had my regular maintenance done including tire rotation, the next day a tire sensor went out. A few days later another went out. Called the dealership, said they’d take a look. Claimed it was nothing they d the next day a tire sensor went out. A few days later another went out. Called the dealership, said they’d take a look. Claimed it was nothing they did. When I turned my car on to drive away, all 4 sensors were out. This is not a coincidence. They were more than likely damaged. They did not offer to correct the issue! Once this car maintenance plan is over, I will not return. More
Even with a service appointment, it took 3 days for diagnosis. Then another 5 days to replace a thermostat and purge solenoid valve that were charged as a 3-hour job. If repair only takes 3 hours, why diagnosis. Then another 5 days to replace a thermostat and purge solenoid valve that were charged as a 3-hour job. If repair only takes 3 hours, why do you need to keep car for 8 days (10 including weekend)? Note too that thermostat part was sent to Foley from Pensacola location. I spoke to parts manager at Pensacola location who said part could be sent to Foley in one day. Foley service technician Greg was not proactive in communicating. I have owned Chevys for the last 30 years and have always serviced them at a dealership. Sandy Sansing in Foley is the worst service experience I’ve ever had. Bottom line Sandy Sansing needs to hire more mechanics. Don’t take your car to Sandy Sansing Chevrolet in Foley. More
Gary and Ryan in the Service Dept both care about making sure you are satisfied with the service received. They both go above and beyond to make sure everything is done right. It’s great to see a dealer tha sure you are satisfied with the service received. They both go above and beyond to make sure everything is done right. It’s great to see a dealer that truly cares. Thank you. More
I made an appointment and checked me in on time. Friendly representative took the car. The car was serviced within the time of estimation. Friendly representative took the car. The car was serviced within the time of estimation. More

