Sandy Sansing Chevrolet of Foley

We kept missing each other, so I never got the opportunity to see the suv or purchase it. opportunity to see the suv or purchase it. More

Always treated with the utmost respect during purchases or service! See Christopher Carlisle - you will not be disappointed. I’ll be a lifelong customer. or service! See Christopher Carlisle - you will not be disappointed. I’ll be a lifelong customer. More

Spent $1,995 to “fix” an issue with the ABS/traction system. 6 months later, the exact same thing starts happening and now they’re saying it’ll be another $1,200 to re-fix what should have been taken c system. 6 months later, the exact same thing starts happening and now they’re saying it’ll be another $1,200 to re-fix what should have been taken care of the last time. I’m going to pick up my vehicle, broken, and disconnect the battery for the rest of its life because these people can’t do things right the first time. Never again will I trust them to do anything right, nor will I glance their way when I am forced to buy another vehicle due to their overall ineptitude. More

As a supporter of Mark Morgan I can no longer support this dealership or any Sandy Sansing establishment. Mr. Sansing is a greedy man. this dealership or any Sandy Sansing establishment. Mr. Sansing is a greedy man. More

When I bought my truck I was real happy with the service the sales guy was really good little did I know when they offered me a extended warranty it did not extend anything figuring it would have extended t the sales guy was really good little did I know when they offered me a extended warranty it did not extend anything figuring it would have extended the powertrain warranty all it did was match the manufacture warranty which was 5 year 60000 mile at 76000 miles my transmission went out and can’t get a call back a new transmission cost 5600 dollars I think I paid almost 3000 for extended warranty for absolutely nothing and now stuck with having to buy transmission. At this point I don’t recommend Chevrolet and don’t ever get an extended warranty because it doesn’t extend anything their sale does not benefit the buyer. More

The Service Advisor was a wonderful lady who helped me with my routine oil change and 67,500 mile factory service which I scheduled online using their appointment tool. HOWEVER, the message did not get t with my routine oil change and 67,500 mile factory service which I scheduled online using their appointment tool. HOWEVER, the message did not get to the service tech. Suffice to say, if you use this dealer for service, you might want to consider another dealer as my vehicle was not serviced to the factory 67,500 mile requirement nor were the fluids properly topped off. The service advisor did apologize and even spoke to the service tech who finally came out to complete his job. (Folks attitude is everything - her's was great...his not so much) I have been a BowTie Loyalist since 1972 and judge not all dealers the same. I will not be back to Sansing/Southern. I will find another service center. BTW, this is not my first time at this dealer and I would advise you to seek other shops. Finally, I had brought my wife who is going to buy a new Blazer. Guess where she won't buy from? Merry Christmas! More

I had a 9:30 am appt. to have my Suburban looked at because the traction control and ABS warning lights on. I did not hear from them all day. I called late in the afternoon and left a voicemail. Dondra because the traction control and ABS warning lights on. I did not hear from them all day. I called late in the afternoon and left a voicemail. Dondra called me the next morning and said her tech has not looked at it yet and when he does she will call me. I did not hear from her and called the next morning and left another voicemail. She called me late that afternoon and said her tech just looked at it (3 days later) and it needs a new module. a module, which they don't have and have no idea when it might come in or if she will get one. She then tells me the only way she can order the module is if I pay for it up front. and to top it all off I can pick it up the next morning becuase she has to type up the notes before she can let me have it. She tells me the module is over $600 and will cost $600 in labor to install it. Aftermarket module is available and cost $300. I will never use this Chevrolet dealer's service again and recommend to everyone to do the same. More

We leased a 2020 Chevy blazer. The salesman and finance man conspired to over charge us by $7,162. It’s a long story but suffice to say we were a perfect storm of opportunity for them to scam us for such man conspired to over charge us by $7,162. It’s a long story but suffice to say we were a perfect storm of opportunity for them to scam us for such a large sum. After figuring what they did we met with the sales manager who checked with all parties and agreed we had been cheated and were given a check for the full amount the next day with an apology. This is a warning. These down home boys are professionals. Beware. More