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Sandy Sansing Chevrolet of Foley

Foley, AL

4.3
615 Reviews

2255 S Mckenzie St

Foley, AL

36535

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Showing 615 reviews

January 20, 2026

Great customer service. My truck was serviced on time as promised. Employees were polite. Great job. More

by anson.holley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service rep.
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for sharing your experience! We’re glad your truck was serviced on time and that our team provided polite, helpful service. We appreciate your feedback!

January 18, 2026

See John Hopkins he was great to deal with. He kept me informed with the process the whole way through More

by Espensdad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re glad to hear John Hopkins provided such a great experience and kept you informed throughout the process! We’ll be sure to pass along your kind words. Thank you for sharing your feedback.

January 18, 2026

2 hours to do am oil change is to much. Even with a tire rotate. More

by jmac7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We understand your concern. We strive to complete service efficiently, but times can vary depending on vehicle type, service complexity, and current shop volume. Your feedback will be shared with our team as we work to improve the service experience.

January 17, 2026

Very pleased with service. Connie, Dylan, and John were extremely helpful. Our car runs great! More

by rbarbee10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie, Dylan, John
Jan 17, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for the wonderful review! We’re so glad to hear you’re pleased with the service and that Connie, Dylan, and John were able to help. It’s great to know your car is running well—we truly appreciate your business! 😊

January 16, 2026

They were able to get me in within a day or two for an oil change. More

by ginnyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jan 17, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for sharing! We’re glad we could get you in so quickly for your oil change and keep things running smoothly. We appreciate your business! 😊

January 15, 2026

Service manager and advisor were not helpful on resolving my issue on new vehicle. Not a place I would go back to. Very rude and not real friendly. Acted like they were over worked. More

by krahnjeffrey
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gary,Gregg
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re disappointed to hear that your experience did not meet expectations. Professionalism and customer care are important to us, especially with new vehicles. Your feedback will be reviewed internally to help improve communication and service moving forward.

January 14, 2026

I bought a vehicle from them last year because my car broke down while traveling. The sales department was excellent. This year I stopped in for a simple oil change. It took over a hour and a half and th More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Abadin
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We appreciate your kind words about our sales team and are glad they were able to help when you needed it. We understand your frustration with the wait time and pricing for your recent oil change. Service pricing and time can vary based on vehicle type, oil specifications, and manufacturer requirements, but we recognize the importance of efficiency and value. Your feedback will be shared with our service team as we work to improve the customer experience.

January 13, 2026

I would give a zero if possible. Your service mgr, Gary, had the worst attitude, was very rude and confrontational. My truck was not touched after I was told it would be ready. I wil More

by tmontijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We take feedback like this seriously. Professionalism and clear communication are expected from our leadership and staff, and it’s clear your experience did not meet those standards. We will review your concerns internally to address what occurred.

Jan 22, 2026 -

tmontijr responded

As I said…. A ZERO…. He is an embarrassment as a representative that works with the public

January 12, 2026

Bought several vehicles there love sales department but will never use service again had a terrible experience with the department felt as if I was being talked down to by my advisor trying to get out of u More

by K9ltrpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Norris
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We appreciate your continued business with our sales department and are glad to hear those experiences have been positive. We’re disappointed to hear that your service visit did not meet expectations. Warranty determinations are based on inspection findings, and it’s clear your experience fell short of the level of communication and professionalism we strive to provide. We value your feedback and will review this internally to improve consistency and customer care within our service department.

January 11, 2026

When I spend $199 for diagnostics, I expect to see all the nitty gritty no what was done to fix problem .instead I get that it needs new radiator because of leaking, no codes in obd2. That car is garage More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Norris
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

Diagnostic fees cover the evaluation performed to identify potential issues. Some problems may not trigger codes, and recommendations are based on inspection, testing, and manufacturer guidelines to ensure your vehicle’s safety and proper operation.

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