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Sandy Sansing Chevrolet of Foley

Foley, AL

4.4
375 Reviews

2255 S Mckenzie St

Foley, AL

36535

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Showing 375 reviews

June 19, 2025

Always polite. I’ve never been up charged or pressured into purchasing any unneeded services or products. I would recommend your services without hesitation. More

by Karenbrown357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Norris, ladies at service desk
Jun 27, 2025 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your kind words! We’re pleased to hear that you’ve always experienced polite service without any pressure or unnecessary charges. Your trust means a lot to us, and we truly appreciate your recommendation. We look forward to continuing to serve you!

June 19, 2025

The service department worked on my SUV. I was not contacted by the service coordinator. The only communication was a text. I don't believe anyone tested my radio after the update and reset. More

by hdmcdenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia?
Jun 19, 2025 -

Sandy Sansing Chevrolet of Foley responded

Thank you for bringing in your vehicle. Our technician identified a service bulletin related to the infotainment issue you were experiencing. A software update was performed, and after the update, the issue was no longer present. As noted on the repair order, if the issue returns, the next step would be a full radio replacement. Please reach out if the problem continues —we’re here to help!

Jun 20, 2025 -

hdmcdenise responded

First, I was not even out of your parking lot before the problem returned. Second, If the service representative had called, I would have discussed the replacement and had it done before I returned. True customer service is not a text.

June 19, 2025

Unfortunately took my truck in last month and kept for 31/2 weeks and Tod was fixed and paid but same problems took back and kept for two weeks and told they could not determine the problem even though I More

by Jshankins50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Jun 19, 2025 -

Sandy Sansing Chevrolet of Foley responded

Thank you for bringing your 2008 Silverado back in and for your continued patience. During your previous visit, we repaired a wiring issue and replaced battery cables. At that time, no further issues were found, and the vehicle was returned to you on 3/11/25. When you returned on 5/27/25, the issue presented differently—with a very brief, intermittent no-start condition that didn’t allow enough time for accurate diagnostics. For that reason, we recommended returning when the issue becomes more consistent so we can properly identify and address the cause. We’re here to help and will be ready to assist as soon as the condition becomes more active.

June 15, 2025

I won't go anywhere else to buy. Kenny was the best. Family sums it up More

by staffordleigha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 27, 2025 -

Sandy Sansing Chevrolet of Foley responded

Thank you so much for your loyalty! We’re thrilled to hear Kenny provided such a great experience and that you feel like part of the family here. We look forward to helping you with all your future vehicle needs!

June 14, 2025

Great place very accommodating and friendly. Would recommend them for any service work. I watched the staff interact with the customers and they treated them with respect and genuine concern to More

by Rescue223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them!
Jun 17, 2025 -

Sandy Sansing Chevrolet of Foley responded

Hi, thank you for your kind review; we are happy to pass along your comments to the management team.

June 14, 2025

Very efficient and friendly service. Kept me updated on my service. Greg Norris was exceptional More

by mdmccullough.1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Norris
Jun 16, 2025 -

Sandy Sansing Chevrolet of Foley responded

We're delighted by your glowing 5-star review! Thank you for choosing Sandy Sansing and sharing your positive experience. We appreciate your support and look forward to exceeding your expectations again.

June 13, 2025

Everyone was helpful, & nice! Last time I had an oil change it was very busy so I had a long wait time…they told me to make an appointment next time so I did & this time it was More

by KW121052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Norris
Jun 17, 2025 -

Sandy Sansing Chevrolet of Foley responded

Hi! Thank you so much for your high rating. We really appreciate your positive review.

June 12, 2025

The staff were very friendly and helpful! Mark was the best salesman and I couldn’t ask for any better! I would highly recommend him! He was able to find me the exact vehicle I had went in More

by Cbilleaudeau68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bensinger, Jennifer Scroggins, Rick Carlisle, and Trey Hood
Jun 17, 2025 -

Sandy Sansing Chevrolet of Foley responded

The dealership strives for 100% satisfaction, and it is great to see you had such a positive experience with our staff! We hope that we can assist you again in the future.

June 11, 2025

John and Cynthia were very helpful with my repair. I would recommend this dealership over the Chevy dealership in the area. More

by mrjjjens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 17, 2025 -

Sandy Sansing Chevrolet of Foley responded

Thank you for your fantastic 5-star review! We're thrilled you enjoyed our service. Your support means a lot to us and we can't wait to serve you again.

June 10, 2025

Very professional service! They communicated the issue and were able to find a solution quickly. More

by Jason.brown3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Norris
Jun 17, 2025 -

Sandy Sansing Chevrolet of Foley responded

Hello, we really appreciate your feedback! If we can be of further assistance to you please reach out to us. Have a great day!

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