Sandy Sansing Chevrolet of Foley
Foley, AL
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Provided updates both on text and by phone. They were very friendly and apologetic regarding the wait time on OEM parts. It’s a shame that the market cant obtain OEM parts sooner than two mo They were very friendly and apologetic regarding the wait time on OEM parts. It’s a shame that the market cant obtain OEM parts sooner than two months when not in stock. No one should be expected to wait for their vehicle for two months when needing a water pump. More
Dealership is in sore need to hire more qualified mechanics to avoid 13 days to order and replace air conditioning parts. The service is entirely too slow and does not keep customer appraised of pro mechanics to avoid 13 days to order and replace air conditioning parts. The service is entirely too slow and does not keep customer appraised of progress daily. More
I dropped my tahoe off early for an oil change. And they actually got it done before my scheduled appointment. The only reason I gave only four stars is that when I came in to the lobby, two employ And they actually got it done before my scheduled appointment. The only reason I gave only four stars is that when I came in to the lobby, two employees passed me without asking if I needed help. It is so easy to make eye contact and say " is someone helping you?" or "may I help you?" This cost nothing but is priceless to your customers. More
We were in from out of town, and my car broke down. The service department was very helpful. They kept me informed what was going on with my car. They were able to fix it before we had to go home. The service department was very helpful. They kept me informed what was going on with my car. They were able to fix it before we had to go home. More

