Sandy Sansing Chevrolet of Foley

Southern Hospitality for sure!!! Southern Hospitality, fast, courteous, professional service. Saved me a lot of stress while on vacation from TN to Orange Beach. These people were all Southern Hospitality, fast, courteous, professional service. Saved me a lot of stress while on vacation from TN to Orange Beach. These people were all awesome. Special thanks to Mark Morgan. More

So surprised this place is still in business I had an issue with a belt tensioner that caused my belt to come apart and wrapped around the drive pulleys and slapped out my front cover gasket, val I had an issue with a belt tensioner that caused my belt to come apart and wrapped around the drive pulleys and slapped out my front cover gasket, valve cover gasket and wrapped around my cv axle and tore it up, Southern Chevrolet quoted me $1,600 to repair, which I had repaired by Southern Chevrolet Two months later my car started to make a noise. I took my car back to Southern Chevrolet Service, they told me my timing chain was stretched and causing the chain to slap, they recommended a new timing chain, which two months ago when they had the engine apart they never mentioned any problem with the timing chain When I asked if they were going to stand behind any of the previous work, I was asked to leave their property and to take my car somewhere else, which I did and it turned out the new noise was a bad air conditioning compressor and not even the timing chain So needless to say not only did they misdiagnose the problem, they tried to charge me for a repair I didn’t even need. When I asked to talk to they service manager, I was again asked to leave the property and threatened with law enforcement if I did not comply with their request to leave the property I will never do business with Southern Chevrolet and will share my story with anyone thinking of doing business with this shady company More

New Car Purchase Terry was a great help when finding the car I wanted and getting it to Foley the next day! I was able to come in and finance my car then leave within Terry was a great help when finding the car I wanted and getting it to Foley the next day! I was able to come in and finance my car then leave within an hour. With the sunroof equinox that I wanted! More

Our sales person was Hope The Best experience ever buying a vehicle, everyone so nice and no pressure to buy. Would highly recommend buying from Southern and dealing with sal The Best experience ever buying a vehicle, everyone so nice and no pressure to buy. Would highly recommend buying from Southern and dealing with sales person Hope. More

Nicest people Bought a car from them this week and everyone was so nice. Greeted us as we walked in the door offering to help us. Mike Porter our salesman got us ex Bought a car from them this week and everyone was so nice. Greeted us as we walked in the door offering to help us. Mike Porter our salesman got us exactly what we wanted. The sales manager Rick introduced himself and we dealt with Chris in finance also. Very nice people to work with. Had already dealt with service dept. with our other car and that was one of the reasons we returned there to buy our new car. More

A++ For the entire crew (Sales & Service) From the minute you pull in and park you are greeted with a smile. This is the second vehicle we have purchased within the past year. Hope was our From the minute you pull in and park you are greeted with a smile. This is the second vehicle we have purchased within the past year. Hope was our Saleswoman (both times) - she is outstanding, no pressure, very knowledgeable and helpful. Chris was also great to work with - dealing with warranty and protection packages. Chris worked for a few days to get us the price we said we needed - which is not something that I can say about other dealerships we have worked with. The internet gurus said be happy with a particular price- Chris took his time and was able to get even lower. WE have dealt with their service department as well - outstanding and they take the extra time to make sure you are happy. I would highly recommend Southern!! More

Diagnosis of noise under hood WARNING: Do not trust Southern Chevy dealership in Foley, Al.!! I took my car there to "check out" a noise. I was told that the $95 "diagnosis" showed WARNING: Do not trust Southern Chevy dealership in Foley, Al.!! I took my car there to "check out" a noise. I was told that the $95 "diagnosis" showed I had a WORN OUT AC belt & BAD BELT TENSIONER that need to be replaced for $344.77. We agreed, only to be told that didn't fix the problem-so it "might" be the clutch or compressor. We decided to wait until we returned to Illinois, but I asked for the "replaced" parts. They were shocked & said, "no one had ever asked them that before." When we returned home, I took them to the local dealership here & asked them to look at them. The service manager commented that the belt looked brand new-which reminded me that on my previous "pre-trip" check up, they had called to say that everything checked out fine, although there were 2-3 belts that were looking a "little" worn, &, even though they assured me that they would probably make the trip, I opted to have them replaced anyway. When they checked my records, they found that one of the belts they replaced was a NEW AC BELT. This prompted them to then check the tensioner that Southern had replaced, & actually made a video of the test-showing the tensioner was in 100% perfect working condition! When I contacted the service manager at Southerns, I offered to send a copy of their diagnosis, a copy of my receipt & pictures of the NEW belt they CUT OFF, & the video of the test on the tensioner-along with a statement from the service manager that stated that, "if any of his mechanics ever charged a customer for replacing parts like this, they would be signing their last paycheck". I was just given a "run around" with lame excuses, & told he'd "get back to me"-which he never did. I then sent an email that I was told would be printed & given to the owner, but never heard back from him either. Their "pride" in customer service is xx, & definitely cannot be trusted. So if you are ever DUMB enough to go to them for service-you better be SMART enough to ask for your "replaced" parts back! Sent from my iPad More

Best salesman Mark manly greated me at the parking lot with the sweetest smile. He was very helpful in helping me find a car at price i could afford. I would recom Mark manly greated me at the parking lot with the sweetest smile. He was very helpful in helping me find a car at price i could afford. I would recommend this dealership and dealer to everyone. More

"Very happy with my service visit" Had a awesome experience at the dealerships service department. Was in the area on vacation when my check engine light came on.They got me in and fixe Had a awesome experience at the dealerships service department. Was in the area on vacation when my check engine light came on.They got me in and fixed in no time, so I could enjoy the rest of my time here. Thank You ..... More

Friendly hard working excellent communication The dealership as a whole was very friendly.They did everything I asked of them and put me in the vehicle that I wanted. I will be making all of my fu The dealership as a whole was very friendly.They did everything I asked of them and put me in the vehicle that I wanted. I will be making all of my future auto purchases there and I would most definitely recommend them to anyone. More