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Sandy Sansing Chevrolet of Foley

Foley, AL

Overview
Reviews
4.3
530 Reviews
Call Dealership (877) 273-5737

2255 S Mckenzie St

Foley, AL

36535

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Showing 530 reviews

January 22, 2026

Third time vehicle at dealership for same transmission problem. Vehicle kept over 5 weeks. Poor communication of status. On top of all the inconvenience, charged me for oil change. Worst dealer experie More

by Ngebus
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
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Feb 06, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re sorry to hear about your frustration. Our team works hard to address complex repairs, but we understand that extended timelines and communication issues can be inconvenient. We stand by the work performed, and any charges reflect services completed. We encourage customers with concerns to contact our service manager directly so we can review their account and clarify any questions.

January 21, 2026

Had a bad experience with the service department reported it to the General Manager poor customer relations from service department More

by Kkolb62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know his name he did not identify himself
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Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re sorry to hear about your experience with our service department. We take feedback like this seriously and will review your concerns with our team to help improve communication and customer service moving forward.

January 20, 2026

The service department was able to schedule my oil change dad and on the day I asked for, they provided great service with a smile! More

by jasonmcdaniel80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Norris
Report | Print
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re glad we could accommodate your oil change on the day you requested! Thank you for your kind words—we’re happy our team could provide great service with a smile.

January 20, 2026

I dealt with the service department and the customer service was awesome. Thanks for your service. More

by stanley.nory
Recommend Dealer
Yes
Employees Worked With
Beckie
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Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re glad to hear you had a great experience with our service department! Thank you for your kind words and for letting us serve you.

January 20, 2026

Great customer service. My truck was serviced on time as promised. Employees were polite. Great job. More

by anson.holley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service rep.
Report | Print
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for sharing your experience! We’re glad your truck was serviced on time and that our team provided polite, helpful service. We appreciate your feedback!

January 20, 2026

Very friendly and helpful with the recall process of our blazer. Was fixed quickly and I was on my way More

by Barbnight419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
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Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re glad our team could make the recall process for your Blazer quick and easy! Thank you for sharing your positive experience.

January 18, 2026

2 hours to do am oil change is to much. Even with a tire rotate. More

by jmac7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know names
Report | Print
Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We understand your concern. We strive to complete service efficiently, but times can vary depending on vehicle type, service complexity, and current shop volume. Your feedback will be shared with our team as we work to improve the service experience.

January 18, 2026

See John Hopkins he was great to deal with. He kept me informed with the process the whole way through More

by Espensdad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Jan 22, 2026 -

Sandy Sansing Chevrolet of Foley responded

We’re glad to hear John Hopkins provided such a great experience and kept you informed throughout the process! We’ll be sure to pass along your kind words. Thank you for sharing your feedback.

January 17, 2026

Very pleased with service. Connie, Dylan, and John were extremely helpful. Our car runs great! More

by rbarbee10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie, Dylan, John
Report | Print
Jan 17, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for the wonderful review! We’re so glad to hear you’re pleased with the service and that Connie, Dylan, and John were able to help. It’s great to know your car is running well—we truly appreciate your business! 😊

January 16, 2026

They were able to get me in within a day or two for an oil change. More

by ginnyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Jan 17, 2026 -

Sandy Sansing Chevrolet of Foley responded

Thank you for sharing! We’re glad we could get you in so quickly for your oil change and keep things running smoothly. We appreciate your business! 😊

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