Sandy Sansing Chevrolet of Foley

I am so impressed with the service department, they were very kind and caring but most importantly they were very knowledgeable and able to assess the problem with my vehicle and fix it in a timely manner very kind and caring but most importantly they were very knowledgeable and able to assess the problem with my vehicle and fix it in a timely manner More

Sandy Sansing Chevrolet is a fine dealership. The service department always does a fine job and they are very professional and do the best they can to satisfy my vehicle needs. I would recommend The service department always does a fine job and they are very professional and do the best they can to satisfy my vehicle needs. I would recommend them to others. Thank you! More

I have given this review some thought for about a week. I wish to be fair but honest in all reviews I make. I was asked to provide an email address in addition to my phone number “for extra communicati I wish to be fair but honest in all reviews I make. I was asked to provide an email address in addition to my phone number “for extra communication purposes” which I didn’t question. Long story short, over the next two days I received several notifications via both text and email which were not helpful in updating me on the status of my vehicle. These notifications at one pointed prompted me to pay $500 for a part, no other information given. When I called I was told the service rep would call me before the end of day and it was effectively implied that I should stop calling. I never did receive that call. On the third day I called anyway even though I was concerned that I was being labeled for wanting to speak to someone. I was finally told the vehicle would be ready that day. Perhaps these vague “notifications” are adequate for some customers (read “younger”) but, as with any other business entity, this dealership needs to learn how to communicate with all customers regardless of who they are. Just because I am of the era where people prefer to speak with an actual human being shouldn’t mean that I am a pariah. In person I was treated with respect. But during the service experience I effectively dealt with nothing more than a computer and I was never informed that was the only way that I would get ANY information about my vehicle. Thats a bit ridiculous. More

John Hopkins the service advisor was amazing! Thank you! It was quick and professional service! Thank you! It was quick and professional service! More

Very professional. They got me in on time and out in a timely manner. Clean atmosphere They got me in on time and out in a timely manner. Clean atmosphere More

The process of buying my car was quick and painless. The salesman was very courteous and made the process happen quickly. The salesman was very courteous and made the process happen quickly. More

I have used this dealership before with maintenance to my truck. This is the first time that I bought a vehicle from them and the process was very smooth and quick . The sales person that I dealt with was ve truck. This is the first time that I bought a vehicle from them and the process was very smooth and quick . The sales person that I dealt with was very knowledgeable and professional and really expedited the process for me . I’ve had a much better experience working with this dealership than I’ve had with dealerships in the past. I really appreciated that! More

Outstanding professionalism, customer service and communication throughout the process. I would recommended Sandy Sansing of Foley AL to any prospective car (In my case RAM 1500 truck) buyer! communication throughout the process. I would recommended Sandy Sansing of Foley AL to any prospective car (In my case RAM 1500 truck) buyer! More

Great service! Friendly staff! Very helpful and thorough with clear, concise answers to any questions. Friendly staff! Very helpful and thorough with clear, concise answers to any questions. More

Ashley was our sales rep and she was FABULOUS! She was knowledgeable and so Friendly NOT Pushy at all which was nice, I was Dreading having to buy another vehicle but it was actually the best expe She was knowledgeable and so Friendly NOT Pushy at all which was nice, I was Dreading having to buy another vehicle but it was actually the best experience I’ve had when purchasing a new vehicle! Everyone was actually very inviting, friendly and professional!! We will definitely be returning when it’s time to purchase another vehicle!! More