Sandy Sansing Mazda

Just terrible customer service and everything that you expect when it comes to an untrustworthy car dealer. Contacted the dealership about a vehicle on their website, their sales team reached out multiple expect when it comes to an untrustworthy car dealer. Contacted the dealership about a vehicle on their website, their sales team reached out multiple times to let me know the car was in stock and did I want to make an appointment to come in and see it so that it was ready when I arrived. Made an appointment for Friday afternoon, took the time off work, arrived at the dealership to discover that the car wasn't even at the lot yet. They tried selling me a completely different car, told me it was a glitch in the system between the online system and theirs and eventually the sales person himself said that the internet sales team will say anything that they can to get you in the door. I think that sums it up. More

My salesman Alex Floyd was very kind and extremely professional. Alex made the buying process very easy and enjoyable. I would highly recommend Alex and Sandy Sansing Mazda to everyone. professional. Alex made the buying process very easy and enjoyable. I would highly recommend Alex and Sandy Sansing Mazda to everyone. More

We had problems with a vehicle we bought the week before. Brought our concerns to Mr. Sansings assistant and they made everything right. We went back a month later and bought another car. We went back to Ale Brought our concerns to Mr. Sansings assistant and they made everything right. We went back a month later and bought another car. We went back to Alex Floyd at the Mazda dealership. If we need a vehicle in th e future we will be going back. More

Mr. Alex Floyd was extremely helpful with the car buying process. The team at Sandy Sansing Mazda were very professional. 10/10 recommend! process. The team at Sandy Sansing Mazda were very professional. 10/10 recommend! More

The whole process was enjoyable and the salesman was very explanatory in regard to deal details and the different options. explanatory in regard to deal details and the different options. More

I bought a new cx90 PHEV and worked with Brody. He is a new salesman and did a 10/10 job. Seemed very honest and not playing games. If he didn’t know an answer, he found out! He is a new salesman and did a 10/10 job. Seemed very honest and not playing games. If he didn’t know an answer, he found out! More

Service dept horrendous! Unacceptable! Car there a month not necessary! Kept get'n the runaround. Unacceptable! Car there a month not necessary! Kept get'n the runaround. More

Shane was very helpful and made everything easy. Everything was ready when we were told it would be. Everything was ready when we were told it would be. More

I walked out of Publix today with groceries. My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car sta My fob would not open the door of my car. I called Mazda service and Logan worked with me explaining how to unlock a key in my fob to get the car started. He was kind and patient and stayed on the phone until we got the car going. I went directly to the Mazda service and met with Logan to see if we could determine the problem. If the fob battery starts to go bad, I would have gotten a message on the dashboard to alert me. The car started up when we tested it at the dealership. Because of Logan's knowledge and care to help me, I made it to the dealership without a tow and much more than that, I had someone knowledgeable talking me through the steps. I don't have enough words to express my appreciation for Logan and the service team for their expertise but more than that for the type of people in the service department. Annie Brown More