
Sandy Sansing Mazda
Pensacola, FL
Filter Reviews by Keyword
By Type
Showing 747 reviews
Outstanding Customer Service I have frequently used online services to locate and price cars. While looking for a vehicle to replace my totaled car I did an online inquiry to Sand I have frequently used online services to locate and price cars. While looking for a vehicle to replace my totaled car I did an online inquiry to Sandy Sansing and was contacted by Rob Sansonia. Rob was very helpful in keeping me updated on what vehicles they had in stock that I might be interested in, even messaging me late one day to let me know about a new car they got in that matched my specs. I had a very limited window of time to come test drive anything and on a last minute decision called Rob at 8:00 am and told him I was headed into the Mazda dealership if he could meet me there. Then I called the dealership and let them know I was on my way (spoke to both the receptionist and the sales manager who were wonderful too), literally in about 15 minutes. The sales manager was there and got the car ready for me and Rob met me as I was getting in the car to drive it. I did a quick test drive, told them I'd have to let them know and needed some specs. Rob quickly showed me another vehicle that they had just gotten in before I left and emailed me specs within the hour after I left. While I ultimately chose another vehicle that was an exact match for what I wanted. I will not hesitate to use Sandy Sansing and Rob Sansonia again and most likely will take a closer look at the same make and model of the one I test drove at Sandy Sansing for my next vehicle. Thank you Rob and Sandy Sansing Mazda for your great service, communication, and flexibility! More
Purchasing a used Mazda We had such a great experience with Sandy Sansing Mazda. Ronald was very helpful and knowledgeable with the Mazda CX-5. He did a great job working wit We had such a great experience with Sandy Sansing Mazda. Ronald was very helpful and knowledgeable with the Mazda CX-5. He did a great job working with us and finding us the perfect vehicle at the right price point. He went well out of his way to make sure we were happy with the vehicle and took care of all of the paperwork as quick as possible. More
Easy to Work With and Honest Ronald Maxwell started his deal by calling me and showing interest after my online inquiry. Mr Maxwell we thorough in both his request for information Ronald Maxwell started his deal by calling me and showing interest after my online inquiry. Mr Maxwell we thorough in both his request for information and providing answers to my questions. The process of purchasing my 2014 MB E350 was smooth and easy. I appreciated Ronald's professionalism and knowledge of the car buying experience. More
Superb customer service. Rob Sansonia displayed superb customer service. Patiently spent time with my son's new Mazda3, explaining the features, specs, operations, and safety Rob Sansonia displayed superb customer service. Patiently spent time with my son's new Mazda3, explaining the features, specs, operations, and safety of his new car. He made sure my son was comfortable on his new car and on time on his soccer game. Friendlly and reachable, able to communicate about the car even on his off days. More
Rob is Great! I recently purchased my second Mazda from Rob and have thoroughly enjoyed both purchase experiences. Rob is a "no pressure" guy that keeps in touch b I recently purchased my second Mazda from Rob and have thoroughly enjoyed both purchase experiences. Rob is a "no pressure" guy that keeps in touch but is willing to wait until you are ready to make the big step. Rob is a joy to work with. More
Excellent customer service and price. David Bailey was outstanding. He was customer service oriented made sure we had all questions answered. He gave us undivided attention and was very fr David Bailey was outstanding. He was customer service oriented made sure we had all questions answered. He gave us undivided attention and was very friendly. After our purchase he made sure car was in tip top condition. He gave us comprehensive instruction of how to use features of car. I will definitely recommend this dealership and refer people to Mr. Bailey. My car is beautiful and I am pleased with the price. All in all our car purchase was a pleasant experience. More
Rob Sansonia is Awesome. Rob was great, I was in a difficult situation and Rob and he's team worked it out for me. They really made me feel comfortable. Rob was great, I was in a difficult situation and Rob and he's team worked it out for me. They really made me feel comfortable. More
Car buying made easy!!!🚗🚗 Rob was awesome! He answered all our questions. He wasn't pushy, he let us take our time looking at all our options. He handled the transaction like p Rob was awesome! He answered all our questions. He wasn't pushy, he let us take our time looking at all our options. He handled the transaction like pro. He made the paperwork process a breeze. We went home feeling like we actually got a good deal, on the trade in, an on our new Mazda. Everyone was very friendly! I would definitely recommend Sandy Sansing Mazda, and Rob!! Thanks again!!! Tracey and Bob More
Great sales team and staff! David Bailey is the man! He is awesome and so is Joel Bender, Finance Manager and Randy Witzel, Sales Manager. They were easy to work with and very David Bailey is the man! He is awesome and so is Joel Bender, Finance Manager and Randy Witzel, Sales Manager. They were easy to work with and very friendly. The staff there knows the business and really worked hard to find the right deal for me. They were not pushy in the least! However, they probable thought I was a little pushy though. They made a stressful situation much easier! Would definitely recommend them to anyone looking for good car and a good deal. All I can say is "Ebony and Ivory WORKING together in perfect harmony"! :) More
Fast, friendly, professional Mr. Vaughn helped me find exactly what I was looking for and at the right price! I was so impressed! He is my go to car dealer! Mr. Vaughn helped me find exactly what I was looking for and at the right price! I was so impressed! He is my go to car dealer! More