Sandy Sansing Mazda

If there was a Service Excellence Award at Sandy Sansing, it should go to Demarcus Horne without a doubt. He made the car buying process extremely easy. As a woman, going into the dealership alone is scary o it should go to Demarcus Horne without a doubt. He made the car buying process extremely easy. As a woman, going into the dealership alone is scary on its own because of the fear of being taken advantage of simply because I am a woman. That is not the case here. Demarcus not only listened to what I wanted, but he took in the fact to understand what I needed. After presenting him with my situation, within a days time he was able to deliver a vehicle of my dreams. He is one of the most honest and professional salesmen that I’ve encountered. He practically held my hand every step of the way to ensure I understood all the dealership genre. When it came for the day for me to pick up my new vehicle I had a conflict of interest, but Demarcus took the stress of rescheduling my commitments away and offered to personally deliver my vehicle to me. I cannot thank him enough for the exceptional customer service. It’s been a week since I’ve purchased my vehicle and he has already taken the time to reach out to make sure I still love it. No buyers remorse here! I will refer everyone I know to Demarcus Horne! More

Absolutely amazing! Demarcus was very helpful and he’s the best dealer I’ve had!! He was very patient and really wanted to make sure I got into the car that I wanted and Demarcus was very helpful and he’s the best dealer I’ve had!! He was very patient and really wanted to make sure I got into the car that I wanted and he made sure that I really like it, and that I did! He was very kind and didn’t rush me, superb customer service! I would definitely recommend someone to him! Thank you so much Demarcus!! More

Everyone I have dealt with at this dealership has been very helpful and has been a pleasure to work with. The facilities are very clean and orderly. very helpful and has been a pleasure to work with. The facilities are very clean and orderly. More

Demarcus was absolutely exceptional. He went above and beyond what was expected. We spent two days there just because we weren’t sure if the kind of car we wanted to get and he was the m He went above and beyond what was expected. We spent two days there just because we weren’t sure if the kind of car we wanted to get and he was the most patient person I have met. And I’ve got a lot of cars in my day. He is absolutely exceptional. His customer service is top notch. What an asset to your dealership. More

DO NOT BUY FROM THIS DEALERSHIP! YOU WILL BE TAKEN ADVANTAGE OF! THEY WILL NEVER RETURN YOUR MESSAGES OR ACKNOWLEDGE YOUR LETTERS! THEY HAVE THE WORST CUSTOMER SERVICE AND SALES DEPA YOU WILL BE TAKEN ADVANTAGE OF! THEY WILL NEVER RETURN YOUR MESSAGES OR ACKNOWLEDGE YOUR LETTERS! THEY HAVE THE WORST CUSTOMER SERVICE AND SALES DEPARTMENT! I WOULD GIVE ZERO STARS IF IT WERE AN OPTION! More

I never heard a single word from this dealer. All I wanted was detailed information about the car. All I wanted was detailed information about the car. More

Everyone was incredibly friendly and attentive to us. I felt as though my business was a priority for them. I never had to wait on anyone to help us, we had the pleasure of being helped by three extremel I felt as though my business was a priority for them. I never had to wait on anyone to help us, we had the pleasure of being helped by three extremely attentive staff members. Tyrone Murphy was very honest with us, never felt as though he was pushing us in one direction or another, only trying to fit us with the best option for us. The Monday after our visit I called Kenny Yates, who was very quick to answer all questions and to work with us on getting the vehicle we wanted. DeMarcus Horne helped us finish out our purchase and was absolutely phenomenal. I always felt as though my business was important to them and they were willing to work with me to get the best option for my family. Fantastic customer service all around and great teamwork, seemed like the whole crew was working together to make sure we got the best deal. More

Very professional service advisor Jim Krossman very knowledgeable. Kept me informed on progress of the repairs on my car. He is a great asset to the dealership. knowledgeable. Kept me informed on progress of the repairs on my car. He is a great asset to the dealership. More

We've been doing business at Sandy Sansing Mazda for many years, with respect both to purchasing and servicing our vehicles. We have always found this dealership to be honest, reliable, and fair. Our purcha years, with respect both to purchasing and servicing our vehicles. We have always found this dealership to be honest, reliable, and fair. Our purchase of a vehicle this week, and trade-in of a car we purchased there several years ago, was another very positive experience with them. DeMarcus Horne really went above and beyond to assure we purchased the right vehicle for us at the right price. He listened carefully when we described our needs, zeroed in on vehicles that fit the bill, and then worked very hard to get all the details of the transaction completed quickly and efficiently. He has a wealth of knowledge about cars and was a real pleasure to work with. So pleased we connected with DeMarcus and very appreciative of his efforts. Thank you, DeMarcus! More

Rose took care of me when looking for a car. She was very nice and helpful when it came to looking at the type of vehicle I was interested in. She is honest about the car I was interested in whi She was very nice and helpful when it came to looking at the type of vehicle I was interested in. She is honest about the car I was interested in which made the process tremendously easy. I bought the first car we looked at together. I would always recommend Rose. More